Website down...?

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 Did you try anything to fix the 429 error message?

[swar666]

swar666 @leocg last edited by swar666

@leocg I should contact the site owner. Which I haven't been able to do for three weeks. Since then I have not found a device that would open the Opera website. In private and in the public sector. So the fault will not be on our side, and if it is, it is nationwide.

As possible causes of error 429 I found this

Servers are undergoing maintenance - maintenance for several weeks?
Unnecessary browser extensions - I don't have extensions
Website cache and cookies - cleared
Bad internet connection - with all providers?
Ad blocking is active - not all browsers have blocking
Does your computer have viruses - across all users, platforms and stations?

[swar666]

swar666 @leocg last edited by

@leocg And this is supposed to be support? They didn't answer practically any question...

https://mega.nz/file/dH80yYpY#wXAkeKjpesoPCnG2iq2N4X9fMsluQs4D-oDzoKLiI88

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 As far as I know, Opera doesn't offer individual support. That page is for users to report possible bugs in Opera.

Depending on the issue, they may reply or not.

Check if you have better luck at https://opera.atlassian.net/servicedesk/customer/portal/41 or https://opera.atlassian.net/servicedesk/customer/portal/19

[swar666]

swar666 @leocg last edited by

@leocg I used the portal a long time ago - as the screen shows. But the development team of Opera coughs on it...

[leocg]

leocg Moderator Volunteer @swar666 last edited by

@swar666 But the one you used to post was one for report problems in the browser and not on pages.

I don't see that many people reporting problems with Opera pages recently, I guess that the chances of it being an issue in Opera pages are kinda low.

[swar666]

swar666 @leocg last edited by

@leocg I've posted eleven attempts to notify the development team via bug reports about the unavailability of the homepage. In two of those cases, they told me they were aware of the problem. (but does not solve)

It's pretty much impossible for multiple people and a business to all have the same error on different devices, systems, and browsers. I find it quite often that people prefer not to see the error rather than take any steps to fix it.

The bug here is across a wide range of devices, but people I know would never contact the developer, but go elsewhere because it's easier. I've been using Opera for over twenty years, but I've never seen such disinterest. I've been trying to explain something to you for three weeks. It's a shame...

[amatczak]

amatczak Opera last edited by amatczak

Hey everyone!

So sorry it took so long but now this report has finally reached appropriate people that are looking at what might be the cause.

We will use this thread for further communication: if we need any more info from you and to inform you about the progress with resolving the issue.

Thanks for letting us know about this problem and sorry for any inconvenience caused.

UPDATE: We have confirmed a misconfiguration on our servers that causes the observed behaviour for certain users. Fixing in progress.

[swar666]

swar666 @amatczak last edited by swar666

@amatczak Aha... server setup error. Mainly because I've been an idiot for three weeks. But it seems to be working now...

[amatczak]

amatczak Opera @swar666 last edited by

@swar666 Yes, the problem should be fixed now. Sorry again. We'll discuss internally is there is anything we can do to make such feedback reach us faster.