Suggestion on moderating user posts

astara

astara

Suggestion on moderating user posts given regarding Opera on Windows

astara about an hour ago:

This is a suggestion regarding moderation of a forum post. Please note this is a suggestion regarding moderation by a moderator.

moderator note:
Moderator

There is a proper forum for suggestions.
One suggestion per topic. You can group those that are related.
A suggestion is something that you would like Opera to have, remove or change, so >there is no issue to be fixed.

Someone who's native language is not english had a few suggestions about opera on windows. things they wanted to say about Opera on Windows.

[Mod edit: unnecessary long text with suggestions for Opera removed]

I don't see where it says that 'suggestions' and 'feature requests' are limited to 1/post (though I do know/acknowledge that being easier for tracking individual features.

Perhaps the moderator's first language is also not English and it sounding abrasive and 'short' was my imagination -- then again, the topic was closed off.

If it really was off topic (maybe they would have different opinions and suggestions on another platform, I dunno) for the Windows forum, it would have been nice to have forwarded the group of suggestions to the proper venue. It also might be nice to encourage people to only include 1 suggestion/post as it [making up / guessing at reason] makes it easier for people to respond and focus on one suggestion at a time and/or makes it easier for tracking.

I hope my giving a suggestion on how to make opera forum moderation more friendly, inviting and appreciative isn't entirely out of place, just that I felt empathy with someone having, perhaps more enthusiasm than knowledge about specific "posting requirements" and hoped that feedback on on the moderation would be take as a possible suggestion of how to moderate a user's posting behavior to greater effect and not potentially dissuade them from future postings.

(FWIW -- I'm often too abrupt and short and come off sounding alot more abrasive than I intended, so perhaps I'm reading too much of my behavior into the moderation).

Cheers,
Astara

leocg

leocg Moderator Volunteer @astara

I was about to close this topic because of the invalid topic title but decided just to change it this time.

leocg

leocg Moderator Volunteer @astara

@astara said in Moving topic here as directed.:

I don't see where it says that 'suggestions' and 'feature requests' are limited to 1/post (though I do know/acknowledge that being easier for tracking individual features.

This is how serious forums use to work: you discuss one subject per topic so others looking for help and/or information about that subject can read the topic and get what s/he want and/or give her/his support or report or solution depending on the case.

when several different subjects start to be discussed in the same topic, it turns into a mess and become hard for the people to get the info they need and even to give some help.

leocg

leocg Moderator Volunteer @astara

@astara said in Moving topic here as directed.:

Perhaps the moderator's first language is also not English

You are right, it isn't. So I guess we can avoid using it as an excuse and put it off from the discussion.

@astara said in Moving topic here as directed.:

it sounding abrasive and 'short' was my imagination

Short? Nope, just enough.

leocg

leocg Moderator Volunteer @astara

@astara said in Moving topic here as directed.:

If it really was off topic (maybe they would have different opinions and suggestions on another platform, I dunno) for the Windows forum, it would have been nice to have forwarded the group of suggestions to the proper venue

I used to do it a lot and I still do it sometimes. However, if moderators start to fix everyone's mistakes all the time, those people will keep doing things wrong.

Also, it's not that difficult to see the proper place to post about suggestions and feature requests.

@astara said in Moving topic here as directed.:

It also might be nice to encourage people to only include 1 suggestion/post as it [making up / guessing at reason] makes it easier for people to respond and focus on one suggestion at a time and/or makes it easier for tracking.

We do it, although I think it should already be a typical behavior of someone in a forum.

@astara said in Moving topic here as directed.:

I hope my giving a suggestion on how to make opera forum moderation more friendly,

Sorry but I guess that forum moderation and friendly are two things that may not exactly work well together.

sgunhouse

sgunhouse Moderator Volunteer

Friendly and moderation are not contradictory, but it requires the users to all be civil... sometimes a bit of a stretch.

A Former User @astara

@astara Try this: https://forums.opera.com/topic/23109/suggestions

A Former User @astara

@astara said in Suggestion on moderating user posts:

I hope my giving a suggestion on how to make opera forum moderation more friendly, inviting and appreciative isn't entirely out of place, just that I felt empathy with someone having, perhaps more enthusiasm than knowledge about specific "posting requirements" and hoped that feedback on on the moderation would be take as a possible suggestion of how to moderate a user's posting behavior to greater effect and not potentially dissuade them from future postings.

So for now, get to the point here: what'll be your suggestion on user posting moderation?