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    Interrupted : Insufficient Permissions - unable to download email attachments in Gmail opened in Opera

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    • lotois
      lotois last edited by

      Since upgrading to Opera 53.0, I am unable to download email attachments when Gmail is opened in Opera. I keep getting the message Interrupted : Insufficient permissions. This was not a problem before the upgrade, nor is it a problem when I download the same attachment with Gmail opened in Firefox or Outlook. I thus assume that somehow the upgrade modified my settings in Opera, but I cannot figure out what or where. Any ideas?

      Reply Quote 1
        A Former User lotois 2 Replies Last reply
      • burnout426
        burnout426 Volunteer last edited by burnout426

        You using the new Gmail at mail.google.com or the classic? Does it happen with all types of attachments or just a certain file type?

        I can't confirm with a .txt file with the new look. I'm Windows though and my Opera profile is super fresh.

        If you log into mail.google.com in a private windows and try it, does it work there?

        Reply Quote 0
          lotois 1 Reply Last reply
        • lotois
          lotois @burnout426 last edited by

          @burnout426 Thanks for the interest. I am using the new Gmail, the problem concerns at least excel and pdf files, so it probably is a general issue and I still have the problems in private windows. My suspicion is that the answer lies with Opera and not Gmail, as I am able to open the same attachments that give me problems in Opera, in other browsers such as Firefox and Outlook.

          Reply Quote 1
            aljaber86 burnout426 2 Replies Last reply
          • aljaber86
            aljaber86 @lotois last edited by

            @lotois said in Interrupted : Insufficient Permissions - unable to download email attachments in Gmail opened in Opera:

            @burnout426 Thanks for the interest. I am using the new Gmail, the problem concerns at least excel and pdf files, so it probably is a general issue and I still have the problems in private windows. My suspicion is that the answer lies with Opera and not Gmail, as I am able to open the same attachments that give me problems in Opera, in other browsers such as Firefox and Outlook.

            Same problem for me, I'm on Ubuntu Linux platform, but I have problems in attachment downloads.

            Reply Quote 1
              1 Reply Last reply
            • A Former User
              A Former User @lotois last edited by

              @lotois said in Interrupted : Insufficient Permissions - unable to download email attachments in Gmail opened in Opera:

              Since upgrading to Opera 53.0, I am unable to download email attachments when Gmail is opened in Opera. I keep getting the message Interrupted : Insufficient permissions. This was not a problem before the upgrade, nor is it a problem when I download the same attachment with Gmail opened in Firefox or Outlook. I thus assume that somehow the upgrade modified my settings in Opera, but I cannot figure out what or where. Any ideas?

              I'm having the same problem with downloading files in Opera 53.0 on my Mac. It only started happening in the last few days. Again, these downloads work fine in other browsers.

              Reply Quote 0
                1 Reply Last reply
              • lotois
                lotois @lotois last edited by

                @lotois I download Opera for Windows on my PC at work this morning and did not have any problems. Judging from the large number of views, even though the number of posts is limited, I conclude that the problem is a general one, but does not seem to concern Windows' users.

                Reply Quote 0
                  1 Reply Last reply
                • sgunhouse
                  sgunhouse Moderator Volunteer last edited by

                  I have never seen this issue in Windows, but as a moderator I read the topic anyway. So no, it is not a more general issue.

                  In some cases your network or firewall can interrupt a download, but the message (in Windows anyway) wouldn't say "Insufficient permissions". I was originally going to say something about firewalls a couple of days ago until I recalled it was the wrong message, so I canceled my reply. Though I wondered if it was similar to the keychain issue other Mac users are reporting.

                  Reply Quote 0
                    1 Reply Last reply
                  • A Former User
                    A Former User last edited by

                    On MAC OS High Sierra 10.13.4 I have the same issue when trying to download files from websites using Opera. It started with the upgrade to v53.x
                    53.0.2907.68 - Opera is up to date
                    When downloading any file within Opera
                    “Interupted: Insufficient permissions”
                    Is there a Preference which can impact downloading files (.pdf, .iso and .exe have all failed)
                    I'm back to

                    Reply Quote 0
                      A Former User 1 Reply Last reply
                    • A Former User
                      A Former User @Guest last edited by

                      @iholloway2301 I am having the same issue in W7, even trying to re install Opera, also with trying to download flash player. Not sure what to do other than go back to Firefox...

                      Reply Quote 0
                        lotois 1 Reply Last reply
                      • lotois
                        lotois @Guest last edited by

                        @marveroluis God forbid. I have been using Opera since version 0 precisely because it has been largely bug free. I hope that our Norwegian friends have taken note that they have a problem that seems to be extensive and is considering the faithful to abandon ship.

                        Reply Quote 0
                          1 Reply Last reply
                        • zalex108
                          zalex108 last edited by

                          Try with a clean profile:

                          • Opera Help > Find solutions.
                            | - And rename the profile folder -.

                          (Profile folders are hidden OS files)

                          More options at How to report problems in Opera steps.


                          Windows 10 (x64) | Creators Update
                          Opera Stable · Beta · Developer

                          Opera Test profile | Opera Reset / Back up Linux · Mac · Win

                          "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

                          Reply Quote 1
                            1 Reply Last reply
                          • burnout426
                            burnout426 Volunteer @lotois last edited by

                            @lotois said in Interrupted : Insufficient Permissions - unable to download email attachments in Gmail opened in Opera:

                            I am using the new Gmail, the problem concerns at least excel and pdf files

                            Tried with pdf attachments and viewing them and downloading them works fine. Tried new Gmail interface and the classic. Opera 53.0.2907.68 x64 on Windows 10.

                            Reply Quote 0
                              lotois 1 Reply Last reply
                            • lotois
                              lotois @burnout426 last edited by

                              @burnout426 Thank you for your feedback. This is yet another confirmation that this problem does not seem to concern Windows users.

                              Reply Quote 1
                                1 Reply Last reply
                              • A Former User
                                A Former User last edited by

                                Is there still no fix for this issue? If not I'm going to have to change to another browser permanently.

                                Reply Quote 0
                                  1 Reply Last reply
                                • avl
                                  avl Opera last edited by

                                  Not everyone is having this issue, so there is some situation on your system or perhaps a specific configuration of Opera that triggers it.

                                  Could you try running Opera with a temporary profile to see if you still have the problem then? You can do that by entering this in a Terminal.app instance:

                                  open /Applications/Opera.app --args --user-data-dir=$HOME/.opera-throwaway

                                  Now try logging into gmail and downloading your documents again. If the problem occurs again in the same way, we know that it's not your Opera configuration causing it. If the problem is fixed, we can start seeing what in your profile is triggering this behavior.

                                  Reply Quote 0
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                                  • A Former User
                                    A Former User last edited by

                                    @avl said in Interrupted : Insufficient Permissions - unable to download email attachments in Gmail opened in Opera:

                                    entering this in a Terminal.app instance

                                    I don't use Gmail. And I don't understand your instructions. Please clarify.

                                    Reply Quote 0
                                      leocg 1 Reply Last reply
                                    • leocg
                                      leocg Moderator Volunteer @Guest last edited by

                                      This topic is about an issue with Gmail. If you don't use it, then you have a different problem that should be discussed in another topic.

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • burnout426
                                        burnout426 Volunteer last edited by

                                        Check out https://forums.opera.com/post/156115 just in case it helps.

                                        Reply Quote 0
                                          1 Reply Last reply
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