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    Please help urgently!

    Opera for Android
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    • nixx99
      nixx99 last edited by

      Hello! Ok by data I mean actual cost and not space, somehow in less then an hour my android opera browser app used almost 800 megs!

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      • leocg
        leocg Moderator Volunteer last edited by

        Have you tried a reinstall? Have you also checked for malware?

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        • nixx99
          nixx99 last edited by

          The data has already been deducted from my account and my services provider says the app used the data, so if I reinstall it won't make a difference. I have no clue how to check for malware 😞

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          • Deleted User
            Deleted User last edited by

            Install Opera Max VPN from Google store and monitor data traffic.

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            • nixx99
              nixx99 last edited by

              I have a few apps on my phone that already monitor such things, I have screen shots of how much opera used in a certain amount of time.

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              • leocg
                leocg Moderator Volunteer last edited by

                The data has already been deducted from my account and my services provider says the app used the data, so if I reinstall it won't make a difference. I have no clue how to check for malware

                It may be a bad installation, so removing and reinstalling it may help.

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                • nixx99
                  nixx99 last edited by

                  Ok I will try. Who do I contact about the 800 megs that was use?

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                  • nixx99
                    nixx99 last edited by

                    Ok I will try. Who do I contact about the 800 megs that was use?

                    Sorry used.

                    Also how do I attach pictures here so I can show you?

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                    • leocg
                      leocg Moderator Volunteer last edited by

                      Ok I will try. Who do I contact about the 800 megs that was use?

                      Maybe your mobile data provider?

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        Also how do I attach pictures here so I can show you?

                        Put them on a host (like imgur) and post the link here.

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                        • nixx99
                          nixx99 last edited by

                          Ok I will try. Who do I contact about the 800 megs that was use?

                          Maybe your mobile data provider?

                          Why should my mobile data provider refund me what my opera app used?

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                          • Deleted User
                            Deleted User last edited by

                            Can you provide some informations about your device? Vendor-model info more exactly.

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                            • nixx99
                              nixx99 last edited by

                              Can you provide some informations about your device? Vendor-model info more exactly.

                              D6503 Sony Z2

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                              • leocg
                                leocg Moderator Volunteer last edited by
                                  Ok I will try. Who do I contact about the 800 megs that was use? 
                                    
                                
                                Maybe your mobile data provider?
                                

                                Why should my mobile data provider refund me what my opera app used?

                                Because they are the only ones that can give back your data quota and/or cancell the charge.

                                If you are posting here thinking that Opera will refund you, then i'm afraid you are just wasting your and others time.

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