Please help urgently!
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nixx99 last edited by
Hey, please can someone help me, I've emailed Opera and they responded with an email saying this is the only place I can get help but I've searched every inch of every topic and nothing helps at all, I need to speak to someone about my app and it suddenly using a massive amount of data. What do I do for support like this?
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bazookap last edited by
You have indeed come to the right place. I am sure someone will be in a position to help you soon. Please don't panic !
I also find that Opera accumulates a large and ever growing quantity of data which eats up valuable memory space. The only solution I have found is to clear the data periodically in app settings. But this has one dawback in that clearing this multi-MB data also wipes all your speed dial entries which is a real pain.An answer by an expert to solve this problem would be most appreciated.
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nixx99 last edited by
Hello! Ok by data I mean actual cost and not space, somehow in less then an hour my android opera browser app used almost 800 megs!
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nixx99 last edited by
The data has already been deducted from my account and my services provider says the app used the data, so if I reinstall it won't make a difference. I have no clue how to check for malware
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nixx99 last edited by
I have a few apps on my phone that already monitor such things, I have screen shots of how much opera used in a certain amount of time.
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leocg Moderator Volunteer last edited by
The data has already been deducted from my account and my services provider says the app used the data, so if I reinstall it won't make a difference. I have no clue how to check for malware
It may be a bad installation, so removing and reinstalling it may help.
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nixx99 last edited by
Ok I will try. Who do I contact about the 800 megs that was use?
Sorry used.
Also how do I attach pictures here so I can show you?
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nixx99 last edited by
Ok I will try. Who do I contact about the 800 megs that was use?
Maybe your mobile data provider?
Why should my mobile data provider refund me what my opera app used?
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Deleted User last edited by
Can you provide some informations about your device? Vendor-model info more exactly.
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nixx99 last edited by
Can you provide some informations about your device? Vendor-model info more exactly.
D6503 Sony Z2
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leocg Moderator Volunteer last edited by
Ok I will try. Who do I contact about the 800 megs that was use? Maybe your mobile data provider?Why should my mobile data provider refund me what my opera app used?
Because they are the only ones that can give back your data quota and/or cancell the charge.
If you are posting here thinking that Opera will refund you, then i'm afraid you are just wasting your and others time.
