Need Help Recovering My Opera Account (Lost 2-Factor Codes)
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layon1296 last edited by
Hi everyone,
When Google updated its Authenticator app I lost most of my 2-factor tokens, including the one for my original Opera account. Since then I haven’t been able to log in. I even created a second Opera account, but of course it didn’t contain my bookmarks, settings, or synced data, so I stopped using Opera for quite a while.
I’d really like to come back especially because I love how intuitive Opera GX is and how much I can personalise it so I’m trying to recover my first account. I’m willing to fill out any form or follow any procedure that’s required.
Could somebody from Opera (or anyone who has gone through this) please let me know what I can do?
Thanks in advance!
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leocg Moderator Volunteer last edited by
@layon1296 Backup codes are provided when second factor authentication is enabled exactly for those situations.
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layon1296 last edited by
Hi @leocg, thanks for the clarification.
Unfortunately, I no longer have my backup codes. I did save them when I first enabled 2-factor authentication, but I switched computers and no longer have access to the file/printout. Is there any alternative way to regain access to my account (e.g., identity verification through my registered email or other details)?
Thanks in advance for your help.
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leocg Moderator Volunteer last edited by
@layon1296 If you don't have access to the authentication app nor to the backup codes I'm afraid you will not be able to access your account.
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KRIST0O0O0 last edited by
@leocg Hi, i have a similar problem, right now im using my alt account as i lost my main account, when im logging in it asks for a verification code but it does not get sent to my Gmail at all and i have lost my one time passwords. I still know my password and the used Gmail. im wondering if somebody could assist me getting verification codes.
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leocg Moderator Volunteer last edited by
@KRIST0O0O0 So you are being asked to provide a authentication code?
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KRIST0O0O0 last edited by
@leocg said in Need Help Recovering My Opera Account (Lost 2-Factor Codes):
@KRIST0O0O0 So you are being asked to provide a authentication code?
Yes, either one time passcode that I have lost or by 6 digit code that should be sent to the Gmail but isn't.
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leocg Moderator Volunteer last edited by
@KRIST0O0O0 Authentication codes are not send to your email address.
Either you get one in the authentication app you have chosen when you enabled second factor authentication or you use one of your backup codes.
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KRIST0O0O0 last edited by
@leocg Thanks! i didnt remember connecting my Authentication app, and now i got my account back, thanks!
