Can't login on Xfinity
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georgehenry667 Banned last edited by
It sounds like the issue is browser-specific. Here are some steps to resolve it:
Clear Cache and Cookies: Go to your browser settings, clear the cache and cookies, and try logging in again.
Disable Extensions: Temporarily disable any browser extensions, especially ad blockers or VPNs, that might interfere with the login process.
Check Browser Settings: Ensure JavaScript is enabled and that cookies are not being blocked.
Try Incognito Mode: Open the browser in incognito/private mode and attempt the login.Update Your Browser: Make sure your browser is up to date with the latest version.
Switch Browsers: Since you can log in using Chrome and Edge, consider continuing with one of them until the issue is resolved.
If none of these steps work, contacting Xfinity support might provide additional insight.
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mobiletony2 last edited by
@georgehenry667 Thanks for the suggestions. Tried all of the steps. Xfinity is supposedly working on it. Will use alternate browser in the meantime but I prefer Opera.
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leocg Moderator Volunteer last edited by
@mobiletony2 You don't know which Opera you use? Check in opera://about.
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mobiletony2 last edited by
@leocg Thanks for the suggestion but no difference Stable release: 115.0.5322.68 / 27 November 2024; 0 days ago
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Moved from Opera for Windows by
leocg
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leocg Moderator Volunteer last edited by
@mobiletony2 The site supports Opera? It may be that the login page is blocking Opera.
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ZedAlmighty last edited by
@mobiletony2 I have been fighting this issue on and off for the last month or so and I tried turning on the VPN today and it allowed me to sign in. It won't hurt anything to try and hopefully this helps you.
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