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    I can't update from version 102

    Opera for Windows
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    • burnout426
      burnout426 Volunteer last edited by

      Test that the installer is in tact after you download it. See https://www.reddit.com/r/operabrowser/comments/18468wk/comment/kaycxni/?utm_source=reddit&utm_medium=web2x&context=3 for how.

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      • garzov
        garzov @burnout426 last edited by

        @burnout426
        OK, this way I solved it. I deleted and recreated my main account

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          burnout426 1 Reply Last reply
        • SectionX27
          SectionX27 @burnout426 last edited by SectionX27

          @burnout426 No hope, I did flushed my main account, tried a local login for Windows 11, deleted old files from OperaGX, still nothing, 104 can't install and still showing the same error. Only 102 can run atm. I'm tempted to do a full system restore of my Windows 11 back to defaults but then I'll risk deleting some important files and backing up is too time consuming just to fix this browser.

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            engineerhb 1 Reply Last reply
          • engineerhb
            engineerhb @SectionX27 last edited by

            @sectionx27 I hope it doesn't come to that. I am in the same situation and I really don't want to restore or reset windows just for the sake of a browser, even if it means I have to remain on 102 forever or switch to another browser.

            A user, rijndael9, introduced herself as an Opera engineer and sent me a message asking for my "opera_autoupdate.log" file. Does anybody have any idea about this user? Is it safe? does the log info contain any security sensitive data?

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @engineerhb last edited by

              @engineerhb Yes, it's safe. Regarding the file, you can open it and see if there are any information that you consider sensitive. Probably it contains data about some directories on your system.

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              • burnout426
                burnout426 Volunteer @garzov last edited by

                @garzov Sucks that it came to that, but glad it worked.

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                  garzov 1 Reply Last reply
                • garzov
                  garzov @burnout426 last edited by

                  @burnout426 It's the fact that I can't solve it in any other way that leaves me perplexed. Obviously, as an old Mac user, I had to expect something like this on Windows!
                  😅 😅 😅

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                  • SectionX27
                    SectionX27 last edited by

                    Okay, ya'll listen up. The problem is already fixed. Just update your 2023-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5032288) and this will solve the problem. After restart, OperaGX just update itself and is now on the latest version of the browser.

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                      engineerhb 1 Reply Last reply
                    • James-joesph
                      James-joesph last edited by

                      Uninstall and Reinstall:
                      If you encounter persistent issues, you might consider uninstalling your current Opera version and then installing the latest version from scratch.

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                      • engineerhb
                        engineerhb @SectionX27 last edited by engineerhb

                        @sectionx27 The problem is not fixed, I am on this update (KB5032288) and I am still facing the same issue. I didn't have time time to send my log file to Opera, I will do it as soon as I can. I just hope they can use the log data to patch this bug or provide a guide that help us to get out of this situation.

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                          dziecie 1 Reply Last reply
                        • dziecie
                          dziecie @engineerhb last edited by

                          @engineerhb in my case after Windows update (KB5032283) something changed and now updates for Opera are performing just fine.

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                          • Referenced by  burnout426 burnout426 
                          • thheblack
                            thheblack last edited by

                            I have windows 10 and none of the above helped. What makes you think that this is related to the windows update? My program crashed right when I updated Opera. If the problem was in Windows, then in theory the old versions wouldn’t work either.

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                              engineerhb 1 Reply Last reply
                            • engineerhb
                              engineerhb @thheblack last edited by

                              @thheblack I think the same, the problems is irrelevant to Windows version or its update. At the end and after many trials, I messed it up so badly that I wasn't even able to install 102. I couldn't make the necessary log file to send the opera developer team, maybe if you can still generate the log you can share it with them and hope for the best.

                              Finally I downloaded the Opera GX, online installer, and it installed without any problem.

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                              • thheblack
                                thheblack last edited by

                                A new version of the opera was released on January 4, 105.0.4970.74. I deleted the old one and installed this one, everything worked. Guys, if you are tracking the group, I recommend restarting it. I don't know what they changed, but now everything works.

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