I can't update from version 102
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engineerhb last edited by 22 Nov 2023, 10:27
I am having exactly the same problem (windows 11 latest update). I spend many hours deleting and cleaning all tracks of opera, folders and registries, but unfortunately nothing above 102 seems to work. I tried with 104 and 105 offline installers and they fail, some error related to pak corruption, uninstalling process also fails.
For now the only version that can be installed is 102 and auto update attempts also fail, after each relaunch it remains at 102. -
SectionX27 last edited by 28 Nov 2023, 14:35
@burnout426 it doesn't work, it will always display the same error message with pak. file, even if you change the file location for the installation. It's been weeks and the problem still persists.
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burnout426 Volunteer last edited by burnout426 29 Nov 2023, 06:42 29 Nov 2023, 06:42
@sectionx27 I can't reproduce it and no one at Opera is able to reproduce it yet (even on Windows 11 23H2). So, not sure what's different about the systems that have the problem and what the cause is even, yet.
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burnout426 Volunteer last edited by 29 Nov 2023, 06:53
See if the free version of Malwarebytes finds anything. Then, remove what it finds and restart Windows to test if it helps with the pak file corruption.
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burnout426 Volunteer last edited by 29 Nov 2023, 06:54
Temporarily create a new account on Windows (local one not tied to a Microsoft account), log into it and test if the pak file corruption issue with the installer happens there too or not.
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burnout426 Volunteer last edited by 29 Nov 2023, 06:57
What's everyone running for anti-virus?
Anyone running a system-wide VPN? There's one that can cause issues with Opera. Can't think of the name of it at the moment.
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burnout426 Volunteer last edited by 29 Nov 2023, 07:00
Test that the installer is in tact after you download it. See https://www.reddit.com/r/operabrowser/comments/18468wk/comment/kaycxni/?utm_source=reddit&utm_medium=web2x&context=3 for how.
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garzov last edited by 29 Nov 2023, 08:16
@burnout426
OK, this way I solved it. I deleted and recreated my main account -
SectionX27 last edited by SectionX27 29 Nov 2023, 09:02 29 Nov 2023, 09:01
@burnout426 No hope, I did flushed my main account, tried a local login for Windows 11, deleted old files from OperaGX, still nothing, 104 can't install and still showing the same error. Only 102 can run atm. I'm tempted to do a full system restore of my Windows 11 back to defaults but then I'll risk deleting some important files and backing up is too time consuming just to fix this browser.
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engineerhb last edited by 29 Nov 2023, 15:02
@sectionx27 I hope it doesn't come to that. I am in the same situation and I really don't want to restore or reset windows just for the sake of a browser, even if it means I have to remain on 102 forever or switch to another browser.
A user, rijndael9, introduced herself as an Opera engineer and sent me a message asking for my "opera_autoupdate.log" file. Does anybody have any idea about this user? Is it safe? does the log info contain any security sensitive data?
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leocg Moderator Volunteer last edited by 29 Nov 2023, 16:47
@engineerhb Yes, it's safe. Regarding the file, you can open it and see if there are any information that you consider sensitive. Probably it contains data about some directories on your system.
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burnout426 Volunteer last edited by 30 Nov 2023, 04:46
@garzov Sucks that it came to that, but glad it worked.
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garzov last edited by 30 Nov 2023, 07:34
@burnout426 It's the fact that I can't solve it in any other way that leaves me perplexed. Obviously, as an old Mac user, I had to expect something like this on Windows!
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SectionX27 last edited by 5 Dec 2023, 01:31
Okay, ya'll listen up. The problem is already fixed. Just update your 2023-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5032288) and this will solve the problem. After restart, OperaGX just update itself and is now on the latest version of the browser.
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James-joesph last edited by 5 Dec 2023, 06:24
Uninstall and Reinstall:
If you encounter persistent issues, you might consider uninstalling your current Opera version and then installing the latest version from scratch. -
engineerhb last edited by engineerhb 12 Dec 2023, 08:01 12 Dec 2023, 07:59
@sectionx27 The problem is not fixed, I am on this update (KB5032288) and I am still facing the same issue. I didn't have time time to send my log file to Opera, I will do it as soon as I can. I just hope they can use the log data to patch this bug or provide a guide that help us to get out of this situation.
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dziecie last edited by 12 Dec 2023, 10:39
@engineerhb in my case after Windows update (KB5032283) something changed and now updates for Opera are performing just fine.
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Referenced by
burnout426 22 Dec 2023, 21:09
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thheblack last edited by 23 Dec 2023, 07:07
I have windows 10 and none of the above helped. What makes you think that this is related to the windows update? My program crashed right when I updated Opera. If the problem was in Windows, then in theory the old versions wouldn’t work either.
