Being told user/pass is wrong on Experian when it works in Chrome and mobile app

[texican1911]

texican1911 last edited by

I'm trying to move all my stuff to GX (LVL3 (core: 87.0.4390.56)) on Win 10 Pro 19044.1766. Going to Experian.com and entering my creds I get "Username or password is incorrect". It isn't. It works just fine on Chrome and it works just fine on the Experian App, but it will not work on GX.

Any thoughts?

[texican1911]

texican1911 @texican1911 last edited by

As a side note, I even went to reset password, it says it can't find my username. I hit forgot username, and it sends me the same username. Click the link in the email, it says user not found.

[Johnny-Opera]

Johnny-Opera last edited by

I have the same issue.
Anyone have an answer???

[sgunhouse]

sgunhouse Moderator Volunteer @Johnny-Opera last edited by

@johnny-opera Most likely something to do with cookie settings.

[Johnny-Opera]

Johnny-Opera last edited by

Tried allowing all cookies including 3rd party but it doesn't change anything.
Thanks