I forgot backup key to log in

[Nasv]

Nasv last edited by

I reset factory my phone and I realize I didn't save back up code and now I can't access to account. What should I do now? This account has many information about my job.
Thanks for helping me

[sgunhouse]

sgunhouse Moderator Volunteer @Nasv last edited by

@nasv Backup key? You mean passphrase? Not that anyone can help you that way, but you may be able to see your bookmarks on symc.opera.com with just your account name password. Not your logins and passwords, but bookmarks should work.

[Nasv]

Nasv @sgunhouse last edited by

Thank you. But It seems i lost that account@sgunhouse

[sgunhouse]

sgunhouse Moderator Volunteer @Nasv last edited by

@nasv You still have the same email? Not sure it will help, but try,

[Nasv]

Nasv @sgunhouse last edited by

Thanks, but it still needs code although I owned it. I may say goodbye to it @sgunhouse

[leocg]

leocg Moderator Volunteer @Nasv last edited by

@nasv If you've enabled the second factor authentication and lost the authenticator and backup codes, you probably lost access to your account.