Persistent WhatsApp notification

[jetro]

jetro last edited by

The WhatsApp notification has for two days light up red, as if there is an unread message, when there in fact isn't. This has not happened before.

Opera version: 77.0.4054.277

[leocg]

leocg Moderator Volunteer @jetro last edited by leocg

@jetro Disable and then enable the notifications again. Also, update to the latest version.

[jetro]

jetro @leocg last edited by

@leocg My apologies, I thought I was using the latest version as Opera regurlarly self-updates.

I don't understand how I am to simply disable notifications. I can find no settings for this, apart from Notifications - Sounds/Desktop notifications, which are already disabled. The issue is the little red dot that appears next to the icon, which won't go away lately.

[leocg]

leocg Moderator Volunteer @jetro last edited by

@jetro You need to disable and then re-enable messengers notification in sidebar settings.

[jetro]

jetro @leocg last edited by jetro

@leocg Thank you, I found it. It's a temporary solution; it disappears when I disable/enable it but reappears the next time I start Opera.

[leocg]

leocg Moderator Volunteer @jetro last edited by

@jetro Did you update to the latest version?

[jetro]

jetro @leocg last edited by

@leocg Yes. My version is 78.0.4093.147, which it tells me is the latest.

[freestyler]

freestyler @leocg last edited by

@leocg my Version:80.0.4170.16 and there same problem

[Dyanto]

Dyanto last edited by

Had the same problem. Disable and enable the notification did not solve my problem, but logout and relogin in the Opera's WhasApp Messenger solved my problem.

[Carloyotl]

Carloyotl last edited by

@leocg Just updated to version 84.0.4316.14 and I have the same problem... Temporary solution of disabling notifications and enabling them again is working, but only if I don't close and start again the browser.

[leocg]

leocg Moderator Volunteer @Carloyotl last edited by

@carloyotl I don't have it here. WhatsApp icon in sidebar shows no notification red dot.

[tasha1241]

tasha1241 @Dyanto last edited by

@dyanto Same to me, the whatsapp count badge still shows red despite, logging out and logging in again....

[Dyanto]

Dyanto @tasha1241 last edited by

@tasha1241 you could try leocg's solution, which is update to the latest version and then disable and enable the notifications.

And maybe ... check the most basic possibility. Make sure there is no unread chat thread in your WhatsApp

[tasha1241]

tasha1241 @Dyanto last edited by

@dyanto Hey, i just did so im the latest version 85.0.4341.60, once i disable and enable the whatsapp on the sidebar setup , the whatsapp count badge still shows even though there aint any active notifications.

[Dyanto]

Dyanto @tasha1241 last edited by

@tasha1241 leocg's solution is not disable and enable the whatsapp, but disable and enable the notification on whatsapp sidebar.
the steps should be :

1. click your whatsapp sidebar
2. click the 3 dots (menu) beside your profile
3. choose settings
4. choose notifications and disable all the choices available
5. reenable the choices like before

[tasha1241]

tasha1241 @Dyanto last edited by

@dyanto Thank you for this break down. It sorted the issue out.