Opera doesn't update in any of the channel for about a year

burnout426

burnout426 Volunteer

D:\Browsers

As in, do you have paths like the following?:

D:\Browsers\Opera GX
D:\Browsers\Opera
D:\Browsers\Opera Beta
D:\Browsers\Opera Developer
D:\Browsers\Opera Neon

That should be fine as long as the user you're running those Operas with has write permissions to those folders. You can right-click on those folders in Windows Explorer, goto "properties" and then "Security" to check that your user/user group has full permissions to those folders.

I'd look in "C:\Users\yourusername\AppData\Local\Temp.opera" for all the autoupdate log files to see if they show any errors.

fikenat872

fikenat872 Banned @burnout426 This post is deleted!

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

I am the only user of the PC

Is your Windows account a local-only account or do you sign in with your Microsoft account?

If the former, is your username "Administrator" or is it something else like "fenek"?

Open up a command prompt and enter:

net user yourusername

and press enter. What's it say for Local Group Memberships?

If you sign in with your Microsoft account, there could be some kind of permission issue that doesn't allow the Opera updaters to run right. The earlier suggestion of temporarily creating new, local-only user account on Windows, logging into it and trying to manually update (or at least check for updates) a standalone installation would let you know if that's the case or not.

burnout426

burnout426 Volunteer

Can you check to see if your d: drive is formatted as NTFS or FAT32? You can right-click on the d: drive in Windows Explorer, goto properties and see what it says for the file system. It shouldn't matter normally, but maybe Opera has an issue with fat32 drives and updating.

smokofenek

smokofenek @leocg

@leocg I'm trying this now, but I actually can't understand how would it help. I mean. If it will work, it won't solve problems, as it's literally standalone thing, doesn't have anything to do with my PC. And if it won't work, then well, it will be even worse.

And well... it still doesn't update. Still grayed out, still checking for updates for eternity. So standalone USB Opera works the same.

@burnout426 Yes, that's more or less how those paths look like. And I am the administrator, so basically I should have access to all the folders. And the permissions shows that admins does have write permission in those folders. Also that's what I expected, as I have my desktop set in D:\ as I mentioned earlier. And yeah, all the folders in that disk doesn't deny the access for me in any way.

Though... You mentioned that log files. And I checked opera_autoupdate.txt from various folders with numbers. Should I copy the whole thing what it's there? There are some errors. COM init failed and unable to acquire locks. Or unable to create IPC as client in another one. Most of it looks similar, but some has additional lines etc.

About the Windows account, I use MS account. But it says that local groups membership is Administrators. As it should.

Also my D:\ drive is NTFS.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek If it works, then there's a high chance that the problem is related to the current installation.

By the way, you should install it in your computer without changing anything. Have you done that?

kened

kened Banned @leocg

@leocg Are you removing my comments?

leocg

leocg Moderator Volunteer @kened

@kened The off topic one, yes.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

You mentioned that log files. And I checked opera_autoupdate.txt from various folders with numbers. Should I copy the whole thing what it's there?

Sure. Some of the errors might be normal (like the ipc one). But, it would be nice to see all of them to see if there's anything that sticks out. When posting, indent each line in the text file by 4 spaces so that it shows up right here on the forums. In Notepad++ for example, goto "settings -> preferences -> languages", make sure the tab size is set to 4 and check "replace by spaces". Then, when you paste the text in Notepad++, ctrl + a to select it all and hit tab to indent the whole selection. Then, hit ctrl + c to copy the new selection.

If you prefer, you can zip up the logs and email them to me. My address is on my profile page here.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

I have my desktop set in D:\

That should be okay unless the updater fails for some reason when trying to check for (and place if necessary) an Opera desktop shortcut. But, that seems unlikely. Testing in another user account on Windows where the desktop is in the normal place could rule that out just to make sure

kened

kened Banned @leocg

@leocg Well done!

smokofenek

smokofenek @leocg

@leocg It would be weird if it meant my current installations, if the problem last for three different devices with mroe than 3 fresh installations. I at least did fresh install myself, I also had to fresh install few times when I installed Windows from scratch. I don't say it always was greyed out, but problems with updating in various ways persisted through years.

Also yeah. If You mean just installing the Opera on USB stick, then I did that, opened it and immediately went to update page, to check if it works. Without setting anything.

@burnout426 Okay, here You go.

8B8BEB185B58 folder:

[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(371)] COM init failed
[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(330)] Unable to acquire locks! Download: true, metric: false
[18268:18196:0328/124622.785:148988937:ERROR:autoupdate_checker.cc(134)] Unable to prepare update checker runtime.

8C229BFE8C0C:

[19160:18728:0328/001618.397:107584546:ERROR:autoupdate_checker.cc(371)] COM init failed
[19160:18728:0328/001618.397:107584546:ERROR:autoupdate_checker.cc(330)] Unable to acquire locks! Download: true, metric: false
[19160:18728:0328/001618.397:107584546:ERROR:autoupdate_checker.cc(134)] Unable to prepare update checker runtime.
[19160:21168:0328/001618.397:107584546:ERROR:ipc_thread_impl.cc(136)] Unable to create IPC as client!Pipe name used: oauc_task_pipedc563c719ca17e1217d4b9beaa0a69c8

650C496A2AF1:

[18988:10680:0328/124622.753:148988906:ERROR:autoupdate_checker.cc(373)] COM init failed
[18988:3620:0328/124622.753:148988906:ERROR:ipc_thread_impl.cc(137)] Unable to create IPC as client!Pipe name used: oauc_task_pipeb43c8fc6f893dbf38390431fe0eb673b
[18988:10680:0328/124622.753:148988906:ERROR:autoupdate_checker.cc(332)] Unable to acquire locks! Download: true, metric: false
[18988:10680:0328/124622.753:148988906:ERROR:autoupdate_checker.cc(136)] Unable to prepare update checker runtime.

C4D7DA334F86 doesn't have the txt file.

E06503FB3EF5:

[10612:15224:0328/124622.817:148988968:ERROR:autoupdate_checker.cc(373)] COM init failed
[10612:15224:0328/124622.817:148988968:ERROR:autoupdate_checker.cc(332)] Unable to acquire locks! Download: true, metric: false
[10612:15224:0328/124622.817:148988968:ERROR:autoupdate_checker.cc(136)] Unable to prepare update checker runtime.

F85DC89167AB:

[18516:760:0328/124622.738:148988890:ERROR:autoupdate_checker.cc(371)] COM init failed
[18516:20492:0328/124622.738:148988890:ERROR:ipc_thread_impl.cc(136)] Unable to create IPC as client!Pipe name used: oauc_task_pipe0eba1f778b25428cf6ca49b938cf475b
[18516:760:0328/124622.738:148988890:ERROR:autoupdate_checker.cc(330)] Unable to acquire locks! Download: true, metric: false
[18516:760:0328/124622.738:148988890:ERROR:autoupdate_checker.cc(134)] Unable to prepare update checker runtime.

About the new user. That will have to wait for another time, because I would have to setup this and I am out of time right now. But I will try this out.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek Nope, I meant to install it on your computer but without changing the default installation path.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek The devices have software in common, mainly anti-virus, firewall and secure related software?
Did you try with different ISPs and in different networks?

burnout426

burnout426 Volunteer

@leocg An older, similar thread where lots of things were tried.

burnout426

burnout426 Volunteer

What processor (and model number) do you have on each of your 3 systems? Sounds weird to ask, but maybe it has to do what extensions are supported by your processors (if they're older). Maybe Opera introduced something a while ago that broke things on your processors. I'm doubting this is the case since you said Windows 10 (unless you're running it on older hardware), but figured I'd ask.

burnout426

burnout426 Volunteer

In the thread here, some of the errors were caused by using a different language in Windows. You just using English US locale or something different?

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

Also yeah. If You mean just installing the Opera on USB stick, then I did that, opened it and immediately went to update page, to check if it works. Without setting anything.

And, just to double-check, it didn't help?

smokofenek

smokofenek @leocg

@leocg Stupid question. But how do I create a new account on Windows 10? All I can do is change my current account. I never really had to do this before, so I completely doesn't know how to do it.

About different ISP, You are actually lucky I have internet connection on my smartphone, otherwise I couldn't check this.
But nope. I disabled ethernet connection I use all the time and made wifi router via bluetooth on my smartphone and connected my PC to it. But it works the same. Still greyed out etc.

I also asked my sister earlier, she lives in different place, but has the same ISP, if she uses Opera. She does and I asked her if she can update the browser. She could have and it worked as desired.

@burnout426 My old notebook had... I think AMD? I'm not sure. My old desktop PC had Intel, but don't remember which exactly. Wait, I may have saved it on my documents. Yes! I had i5-4590 on previous PC. And currently I have i7-10700K.

I use english Windows in Poland region. But I kept dates, clocks and keyboard polish. So generally everything I see is written in english, but Windows know I am from Poland and dates/hours are all in polish. Also I think some other things are written in polish. For example my local group is not called Administrators but Administratorzy (which is the same word in polish).

And no, USB Opera didn't work. I will try installing Opera in regular path, without changing anything on new user, when I figure out how to make a new account in Windows 10, as I never did that before, because I never needed to do so. The last time I needed multiple users were in XP, however I did this in Vista or Seven too. Maybe 8. Not sure. But since I didn't really need it, I haven't used multiple accounts for very long time. I will try to search for it in Google. Then will try installing Opera as mentioned above.

smokofenek

smokofenek @smokofenek

Now something odd happened. Not sure what caused it, but I opened Opera Beta to try to install new update, but it was still like in other cases. Greyed out "checking" for ever. But now i see the Opera logo with red background and dot. Just above "Settings" it says to get the latest security update, but in Update & Recovery page it still doesn't update anything. The "Get the latest security update" links to https://www.opera.com/computer/beta.

To be clear, I Opened Beta Opera when in connection with my wifi router in smartphone, but it didn't work. I swapped connection back to ethernet and was writing the reply above, and when I send it I just looked around and seen this. Not sure what's going on, but checking for updates is still not working, though it somehow tells me to get the latest security updates with the aforementioned dot, that I haven't seen for so long.

I also opened Opera Dev too and will see if it will get the same dot after a while.

My current version of Beta/Dev are: 69.0.3686.30 and 70.0.3728.0. I didn't upgrade it to the latest, because I use them as a "maybe it will work, so I will see it's going to update". Because if something will fix the issue, I could just use Dev/Beta to check for updates and if it will work, I will se it immediatelly.