Opera doesn't update in any of the channel for about a year

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

Do You think I want to do all that?

Nobody wants to do that, but the problem isn't fixing itself.

It's just Opera not working properly on three different setups.

It definitely could be an Opera bug. And, even if turns out to technically not be an Opera bug, the updater shouldn't be that finicky. However, since no one has your systems/setups, and everything works fine for most of us users, the investigation unfortunately needs to happen on your setups by you. If you can find what on your systems/setups triggers the Opera bug, that could narrow things down a lot so that Opera can pinpoint the problem. Sure, you just want things to work. But, unless you get lucky, it doesn't look like the problem is ever going to go away without your help.

Again, your issue is not typical. And, with you have these issues through the years, through different operating systems, Opera's updater definitely doesn't like something about your systems/setups.

Even if you tried a standalone installation in the past, you should try it again. Things could have changes. Also, at least try the ping command to make sure you can reach the update server.

burnout426

burnout426 Volunteer

For now though, to make things a tiny bit easier:

Subscribe to the RSS feed at https://blogs.opera.com/desktop/ if you haven't already so that you know when there are new updates.
For faster downloads, in cases where there's a small update patch available for the build you're using to the new build (see https://ftp.opera.com/pub/opera/desktop/74.0.3911.232/win/patch/ for example) you can just download and install the correct patch instead of downloading the full installer. When available, the patch is what the updater installs anyway. If the full-size installers only takes a few seconds for your and you're not worried about bandwidth use, just user the full installer and click "options" in the installer to make sure the install options are correct.

burnout426

burnout426 Volunteer @burnout426

@burnout426 said in Opera doesn't update in any of the channel for about a year:

Also, at least try the ping command to make sure you can reach the update server.

You should definitely check the Windows Task Scheduler for Opera's update tasks. For each release channel of Opera, you should have a task for updating Opera itself and one for updating its browser assistant. If you have more than those 2 for each update channel, that could cause weird problems (especially if those tasks run and freeze for some reason). You should also check that the commands they use have the correct paths.

burnout426

burnout426 Volunteer

Is there anything unique about the install paths for all your Operas on all your systems? Some users like to install Opera on a different hard drive than the main one. That shouldn't be a problem in general, but...

smokofenek

smokofenek @leocg

@leocg Yeah, I do that all the time. Manually download the updates. Do You think I use Opera 15 or sth? But it's annoying to do so all the times. And no, there was no fix for the issue that occurs for years.

Also it doesn't matter if Neon had or had not any updates. it doesn't really matters in the issue, because old generation Opera won't have updates as well and I mentioned using it too. I just have every kind of Opera there is to have. And none of them, that should, can deliver updates properly. And the issue occurs for many years but recently (about year or more) it literally won't allow doing that at all.

And the button should be grayed out when checking, yeah. But it says it does check, but it doesn't at all. It won't say there is error trying to get the updates, nothing. It's just static text that won't change.

Oh, the red dot... I haven't seen it for ages. I forgot it even existed. I have to manually google "Opera" to check what is the newest version and if it's worth downloading it. Because I won't download new version when it's just some release number changes. if I could automatically update Opera, I would, but it's not worth downloading the setup and running the install process again and again.

And I enabled both private and public connection for Opera in firewall. It didn't work at all. Nothing has changed.

smokofenek

smokofenek @burnout426

@burnout426 I don't want to lose my data again. I already told that. The last time I made a clean install, I lost something important. And I don't want to lose it again. I have thousands of tabs saved on Opera. Not going to lose neither them, nor the speed dial. Opera sync is not always working as intended.

@burnout426 I have 4 things. I already thought that it may be the case as I could potentially disable any autoupdate tasks, as I do with all programs. But it never caused all the mess for any of the program. if I disabled Flash Autoupdate, it just didn't autoupdate, but I could update it manually. When I disabled Chrome autoupdate task, it just didn't update on its own but I could update it manually. But here I can't manually check for updates.

But the things I got in task scheduler are...

Opera scheduled assistant Autoupdate (some number) - Ready
The same thing but with different number - Disabled
Opera scheduled Autoupdate (third number) - Ready
The same as above with fourth number - Disabled.

So, there are two ready, two disabled, though the update doesn't work on any Opera I have.

Also yes. I never install programs on default paths, unless the program doesn't let me change them. And browsers have its standalone paths too. D:\Browsers. I had this now, last time... but I don't remember the time before last time. Definitely wasn't it the D:\Browsers but it could be custom path too. So yes, my installation path isn't standard one. Also I avoid installing anything on C:\ drive, because C is for system. Now I got bigger SSD, so it's for games too. But I don't install anything else or use it for anything else. C:\ is System/Games disk. D:\ is for the rest.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek You can try doing a standalone installation of the latest version and see how it behaves in terms of updating.
You can just download Opera USB from the link on the bottom of the page.

Regarding the firewall, I never had to change any rules because of Opera auto update. At least not that I can remember.

Except for a few occasions, I never had issues to update Opera.

smokofenek

smokofenek @leocg

@leocg I will try that later, because I'm a bit busy right now. But I want to say that I have two sync accounts. Stable Opera has one and the second one is to have different tabs synced between Dev And Beta. I once considered the problem may be because my main sync account has almost 10k synced things. It says 5865 boomarks and 1593 speed dials. I once lost either one of them, that's why i don't want to fresh install. I will try standalone installation later, but You can see, it's many things to lose. I don't use most of them, but it's hard to actually clean that much. But it's not the problem, cause the another account has maybe 20 things synced, as I actually doesn't need there that much things. So if that would be the cause, it would surely doesn't affect Dev/Beta.

I tried multiple things already. it's not like I just waited it for solve itself. I tried fresh installs, especially when I changed PC or when I lost my SSD hard drive with AppData etc. And as once I lost my data (bookmarks or speeddial) doing that, I am just afraid it will occur again. I tried cache/cookies wipe but it didn't help either. Nothing I did for that, was actually working. I got my new PC not a whole year from now. I think it was June last year. And since it was completely new device with new disks, I fresh installed everything. And the auto update doesn't work. The only thing I do not standard way is path. I may have later disable scheduled autoupdate, as I already said earlier, but iirc it didn't work from the start before I could have done that. I didn't use the program that did that from the beginning of using my new PC, so it has to be unchanged. I actually change more than just that, I even change Desktop, Videos, Music and other default folders to be on D, instead of C. As I am the only user of the PC, I don't need standard template path, so I use custom one for most of the things. I couldn't change path for installing programs though, because it either doesn't work or I didn't even try googling that it may cause problems, because Windows doesn't want people to do that. I know for sure, that if I swap AppData to another folder, the user will stop working and I couldn't even use Menu Start. But yeah, I don't like standard paths, because they are not only on C:, but also they are so messy. Having programs in two different paths without sorting them. So I install things on specific locations. Browsers, as mentioned above, have its own folder. Except for that I don't really do anything peculiar. That's why it bugs me why does it occur.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek You will not loose anything with the Opera USB/Standalone installation, it would be a separated installation for testing.

fikenat872

fikenat872 Banned This post is deleted!

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

if I disabled Flash Autoupdate, it just didn't autoupdate, but I could update it manually.

You should be able to disable all of Opera's autoupdate scheduled tasks and still update manually by going to the URL opera://update or opera://about. Note though that those pages require opera_autoupdate.exe in the latest version folder in the Opera install folder. If you rename or delete that file (or other files like install helper etc.), checking for updates (or installing updates) will break. It doesn't sound like you messed with any of those files since you said you saw the updater for a sec in the Windows task manager. But, make sure you don't mess with those files.

burnout426

burnout426 Volunteer

D:\Browsers

As in, do you have paths like the following?:

D:\Browsers\Opera GX
D:\Browsers\Opera
D:\Browsers\Opera Beta
D:\Browsers\Opera Developer
D:\Browsers\Opera Neon

That should be fine as long as the user you're running those Operas with has write permissions to those folders. You can right-click on those folders in Windows Explorer, goto "properties" and then "Security" to check that your user/user group has full permissions to those folders.

I'd look in "C:\Users\yourusername\AppData\Local\Temp.opera" for all the autoupdate log files to see if they show any errors.

fikenat872

fikenat872 Banned @burnout426 This post is deleted!

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

I am the only user of the PC

Is your Windows account a local-only account or do you sign in with your Microsoft account?

If the former, is your username "Administrator" or is it something else like "fenek"?

Open up a command prompt and enter:

net user yourusername

and press enter. What's it say for Local Group Memberships?

If you sign in with your Microsoft account, there could be some kind of permission issue that doesn't allow the Opera updaters to run right. The earlier suggestion of temporarily creating new, local-only user account on Windows, logging into it and trying to manually update (or at least check for updates) a standalone installation would let you know if that's the case or not.

burnout426

burnout426 Volunteer

Can you check to see if your d: drive is formatted as NTFS or FAT32? You can right-click on the d: drive in Windows Explorer, goto properties and see what it says for the file system. It shouldn't matter normally, but maybe Opera has an issue with fat32 drives and updating.

smokofenek

smokofenek @leocg

@leocg I'm trying this now, but I actually can't understand how would it help. I mean. If it will work, it won't solve problems, as it's literally standalone thing, doesn't have anything to do with my PC. And if it won't work, then well, it will be even worse.

And well... it still doesn't update. Still grayed out, still checking for updates for eternity. So standalone USB Opera works the same.

@burnout426 Yes, that's more or less how those paths look like. And I am the administrator, so basically I should have access to all the folders. And the permissions shows that admins does have write permission in those folders. Also that's what I expected, as I have my desktop set in D:\ as I mentioned earlier. And yeah, all the folders in that disk doesn't deny the access for me in any way.

Though... You mentioned that log files. And I checked opera_autoupdate.txt from various folders with numbers. Should I copy the whole thing what it's there? There are some errors. COM init failed and unable to acquire locks. Or unable to create IPC as client in another one. Most of it looks similar, but some has additional lines etc.

About the Windows account, I use MS account. But it says that local groups membership is Administrators. As it should.

Also my D:\ drive is NTFS.

leocg

leocg Moderator Volunteer @smokofenek

@smokofenek If it works, then there's a high chance that the problem is related to the current installation.

By the way, you should install it in your computer without changing anything. Have you done that?

kened

kened Banned @leocg

@leocg Are you removing my comments?

leocg

leocg Moderator Volunteer @kened

@kened The off topic one, yes.

burnout426

burnout426 Volunteer @smokofenek

@smokofenek said in Opera doesn't update in any of the channel for about a year:

You mentioned that log files. And I checked opera_autoupdate.txt from various folders with numbers. Should I copy the whole thing what it's there?

Sure. Some of the errors might be normal (like the ipc one). But, it would be nice to see all of them to see if there's anything that sticks out. When posting, indent each line in the text file by 4 spaces so that it shows up right here on the forums. In Notepad++ for example, goto "settings -> preferences -> languages", make sure the tab size is set to 4 and check "replace by spaces". Then, when you paste the text in Notepad++, ctrl + a to select it all and hit tab to indent the whole selection. Then, hit ctrl + c to copy the new selection.

If you prefer, you can zip up the logs and email them to me. My address is on my profile page here.