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    Opera is crashing when I open Amazon

    Opera for Windows
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    • rnb
      rnb last edited by leocg

      Hi,

      about 2-3 weeks ago I had a crash problem with Opera portable,
      now I have a similar problem with a normally installed Opera.
      old problem: https://forums.opera.com/topic/45669/opera-portable-infinite-crashing-on-startup

      new problem:
      Everything was ok with my Opera installation, but today it crashed on startup when trying to restore the previous session. However, unlike the portable version, this version managed to disable all the extensions and stops crashing.
      Now that all extensions are disabled the browser and all websites work fine, but when I try to open Amazon, the browser will crash!

      How can I fix this? Maybe it has to do with the advertisement for the Amazon Assistant Extension. Opera will ask if you want to add the Amazon Assistant to Opera. Perhaps this is the reason why it crashes.

      Reply Quote 2
        leocg 1 Reply Last reply
      • helloroad
        helloroad last edited by

        I got the same issue a few weeks ago. I have the full version installed on newly build Win10 Pro
        Opera crashed on amazon even I disable the privacy protection.

        Reply Quote 0
          rnb 1 Reply Last reply
        • cornelius77
          cornelius77 last edited by

          I had to install Adblock plus plugin, and now it'working again

          Reply Quote 1
            Pcaste2000 1 Reply Last reply
          • rnb
            rnb @helloroad last edited by rnb

            @helloroad good to know that I'm not the only one with this issue.
            This also happened on 2 completely different Windows 10 PCs,
            they even have 2 different security software. Disabling them did not help either.

            With the portable version I even messed around a lot to make it work again.
            I made a backup archive file for the whole folder and tried to delete files like cache, cookies, extensions ... but nothing fixed the "infinite crashing" issue, except for deleting the entire profile folder.

            I'm pretty sure it's related with Opera asking you to install the Amazon Assistant Extensions.
            Furthermore, I think after clicking something like "don't show this again" Opera started crashing. I also had the Extension "Keepa", an Amazon price tracker installed on both Operas.
            It's an extension that only works by using "Install Chrome Extensions" in Opera.

            Perhaps Keepa and the Opera "would you like to install Amazon Assistant" conflict with each other.

            However, even if all extensions, including Keepa and Install Chrome Extensions are disabled, opening the Amazon website will still instantly crash Opera.

            Reply Quote 0
              1 Reply Last reply
            • rnb
              rnb last edited by

              Some more things that I have tested:

              • deleting all cookies, cache, etc. all checkboxes checked, does NOT fix the issue

              • in private mode I can open any amazon website without a problem

              • resetting opera to factory defaults in the options fixes it, but I don't want to lose all my settings and cookies

              • installing Keepa and Install Chrome Extensions does NOT make Amazon crash after I reset Opera, however my Opera installations worked fine for days, but then the crash bug happened, and I think this was when Opera offered me to install Amazon Assistant once again, even though I had clicked "don't show this again"

              Reply Quote 0
                oezma helloroad 2 Replies Last reply
              • stahl1990
                stahl1990 last edited by

                If you have the problem istall the amazon Extension and disable it. that worked for me.

                Reply Quote 1
                  Reivax A Former User Brojon 4 Replies Last reply
                • leocg
                  leocg Moderator Volunteer @rnb last edited by

                  @rnb No crash here.

                  Reply Quote 0
                    1 Reply Last reply
                  • oezma
                    oezma @rnb last edited by

                    @rnb said in Opera is crashing when I open Amazon:

                    Some more things that I have tested:

                    • deleting all cookies, cache, etc. all checkboxes checked, does NOT fix the issue

                    • in private mode I can open any amazon website without a problem

                    • resetting opera to factory defaults in the options fixes it, but I don't want to lose all my settings and cookies

                    • installing Keepa and Install Chrome Extensions does NOT make Amazon crash after I reset Opera, however my Opera installations worked fine for days, but then the crash bug happened, and I think this was when Opera offered me to install Amazon Assistant once again, even though I had clicked "don't show this again"

                    I got the same issue. Cant we just log out off our profile, reset the browser and then login and sync our seetings again?

                    Reply Quote 0
                      1 Reply Last reply
                    • helloroad
                      helloroad @rnb last edited by

                      @rnb Yes, private mode works for me.

                      Reply Quote 0
                        leocg 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @helloroad last edited by

                        @helloroad If it works in a private window, then probably an extension is causing the issue. It can also be a broken profile directory or a setting.

                        Reply Quote 0
                          1 Reply Last reply
                        • Pcaste2000
                          Pcaste2000 @cornelius77 last edited by

                          @cornelius77 I also did the same. Adblock Plus is working and now I can surf Amazon site without crashes. Thanks 🙂

                          Reply Quote 0
                            1 Reply Last reply
                          • Reivax
                            Reivax @stahl1990 last edited by

                            @stahl1990 It works for me. Thx !

                            Reply Quote 0
                              1 Reply Last reply
                            • klkokloll
                              klkokloll last edited by

                              same problem

                              Reply Quote 1
                                1 Reply Last reply
                              • Reivax
                                Reivax @stahl1990 last edited by

                                @stahl1990 thx you bro ❤

                                Reply Quote 0
                                  1 Reply Last reply
                                • A Former User
                                  A Former User @stahl1990 last edited by

                                  @stahl1990 Thanks, it works now.

                                  Reply Quote 0
                                    1 Reply Last reply
                                  • C10H16O
                                    C10H16O last edited by leocg

                                    Opera closes itself when I launch the amazon site.
                                    Opera GX no longer opens since it was installed. I closed the page, then when I wanted to restart, it opened - kept closing with a page "crashing" and unable to access the browser.
                                    I've Windows 10, and no problem with my computer.

                                    What to do?
                                    Thank you

                                    Reply Quote 0
                                      sgunhouse leocg 2 Replies Last reply
                                    • sgunhouse
                                      sgunhouse Moderator Volunteer @C10H16O last edited by

                                      @c10h16o If the page is crashing, you'll have to go into the folder and delete your session file. You could try very quickly pressing ESC when you start to cancel the operation, but going into your profile folder to delete the session is next after that. And if that doesn't work, then a profile reset.

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • leocg
                                        leocg Moderator Volunteer @C10H16O last edited by

                                        @c10h16o Check above.

                                        Reply Quote 0
                                          1 Reply Last reply
                                        • Brojon
                                          Brojon @stahl1990 last edited by

                                          @stahl1990 Thanks that exactly fixed it lending credence to the opinion it's Opera trying to ask to install if it isn't.
                                          Opera is getting way too many affiliates and trying to shove them down our throats IMHO.

                                          Reply Quote 0
                                            1 Reply Last reply
                                          • sukasiaka
                                            sukasiaka last edited by

                                            I turned off and on opera add blocker and amazon started to work

                                            Reply Quote 0
                                              1 Reply Last reply
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