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In WhatsApp on sidebar, no sound playing video or audio files

  • Someone had started a topic with this problem but locked.

    I'm using Opera 73 (Windows 10 64-bit) official installations and What's App sidebar has never played any sound of Audio or Videos. I always have to switch to my iPhone.

    All Audio drivers etc are installed correctly and I don't have problems with any websites or any other software.

    Any idea?

    Thanks

  • You can try clicking on Whatsapp at sidebar --> three dots at upper left and "Unmote Whatsapp"

  • @diezi Thanks a Lot .. after the 3rd look I've found these 3 dots ... no idea that I've never seen or clicked on it. ... but your words "at upper left" helped to find! I always clicked on the 3 dots on the profile where is the settings menu and didn't find anything.

    Thanks!

  • some problem solving steps that will help.

    • While playing sound, adjust the volume button.
    • Go to Device Manager and uninstall the Sound Driver.
    • If this will not work, reinstall the sound driver.