Can Not Reach Saved Passwords

[usernane]

usernane last edited by usernane

@leocg
The 3 passwords that I saved a year ago still visible. But 23 passwords that I saved within a month are disappeared. But this is not the only problem about Opera.

I sometimes get "Cannot open user file directory" error. After getting this error I try to start again and it's working without problem. I think this happens when opera automaticaly logout from my account. But this auto process may cause password disappear.

And sometimes opera working silently. I mean opera start but not opening a window. I have to terminate process from task manager and restart opera and then it works fine.

[leocg]

leocg Moderator Volunteer @usernane last edited by

@usernane This topic is to discuss the problem with the passwords, the others ones should be in their own topics if you want to talk abou them.

[leocg]

leocg Moderator Volunteer @usernane last edited by

@usernane Those passwords were saved in that same device?

[usernane]

usernane @leocg last edited by

@leocg Yes. I always used opera from same device. It is my laptop. All passwords was saved in same device.

[leocg]

leocg Moderator Volunteer @usernane last edited by

@usernane When they disappeared? Was after an update? Was sync enabled?

[usernane]

usernane @leocg last edited by

@leocg They disappeared after update. I can't reach them for 2 days. Sync was enabled.

[Subrat-130]

Subrat-130 last edited by

The same has happened to me now

[leocg]

leocg Moderator Volunteer @Subrat-130 last edited by

@Subrat-130 So your passwords disappeared suddenly, with no reason?

[Subrat-130]

Subrat-130 last edited by

I pressed on Recovery with "Keep my data and only reset Opera settings." switched on but still I lost some of my passwords and then I had to change my opera account password since that was also lost and now my passwords got encrypted. Please help those passwords are really very important.

[leocg]

leocg Moderator Volunteer @Subrat-130 last edited by

@Subrat-130 Your synced saved passwords are encrypted using your Opera account, so to be able to use them you need to provide your old Opera password.

[Subrat-130]

Subrat-130 @leocg last edited by

@leocg where exactly should I put my old password to get my passwords back

[leocg]

leocg Moderator Volunteer @Subrat-130 last edited by

@Subrat-130 Not sure but I guess you will be asked for it when you login to sync.