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    Can Not Reach Saved Passwords

    Opera for Windows
    password manage disappear update autofill
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    • usernane
      usernane last edited by

      I really fed up that my saved passwords disappear and then they appear. This thing getting really annoying for me. Last time I fixed with relogin to my opera account and reopen the browser but this time nothing I tried could fix my problem. I tried almost everything. Updated my browser, deleted my extensions, reboot my pc, relogin to my opera account, import my data, checked firewall permissions...

      There is no way to get help. I could only find a page for customer support and wrote an email from there. This browser was really usefull and fast in the past. Idk what cause this but I lost more than 25 of my saved passwords. I prefer opera because chrome heat up my pc and make laptop fans more noisy with same pages. But honestly I have never seen such a problem on chrome. My saved passwords still preserved. I really like opera and don't want to delete it because of this stupid error.
      My current version is 69.0.3686.77

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @usernane last edited by

        @usernane Here is where you may get some help.

        So you don't see your saved passwords in the passwords manager?

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        • usernane
          usernane last edited by usernane

          @leocg
          The 3 passwords that I saved a year ago still visible. But 23 passwords that I saved within a month are disappeared. But this is not the only problem about Opera.

          I sometimes get "Cannot open user file directory" error. After getting this error I try to start again and it's working without problem. I think this happens when opera automaticaly logout from my account. But this auto process may cause password disappear.

          And sometimes opera working silently. I mean opera start but not opening a window. I have to terminate process from task manager and restart opera and then it works fine.

          Reply Quote 0
            leocg 2 Replies Last reply
          • leocg
            leocg Moderator Volunteer @usernane last edited by

            @usernane This topic is to discuss the problem with the passwords, the others ones should be in their own topics if you want to talk abou them.

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            • leocg
              leocg Moderator Volunteer @usernane last edited by

              @usernane Those passwords were saved in that same device?

              Reply Quote 0
                usernane 1 Reply Last reply
              • usernane
                usernane @leocg last edited by

                @leocg Yes. I always used opera from same device. It is my laptop. All passwords was saved in same device.

                Reply Quote 0
                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @usernane last edited by

                  @usernane When they disappeared? Was after an update? Was sync enabled?

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                    usernane 1 Reply Last reply
                  • usernane
                    usernane @leocg last edited by

                    @leocg They disappeared after update. I can't reach them for 2 days. Sync was enabled.

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                    • Subrat-130
                      Subrat-130 last edited by

                      The same has happened to me now

                      Reply Quote 0
                        leocg 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @Subrat-130 last edited by

                        @Subrat-130 So your passwords disappeared suddenly, with no reason?

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                        • Subrat-130
                          Subrat-130 last edited by

                          I pressed on Recovery with "Keep my data and only reset Opera settings." switched on but still I lost some of my passwords and then I had to change my opera account password since that was also lost and now my passwords got encrypted. Please help those passwords are really very important.

                          Reply Quote 0
                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @Subrat-130 last edited by

                            @Subrat-130 Your synced saved passwords are encrypted using your Opera account, so to be able to use them you need to provide your old Opera password.

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                              Subrat-130 1 Reply Last reply
                            • Subrat-130
                              Subrat-130 @leocg last edited by

                              @leocg where exactly should I put my old password to get my passwords back

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                                leocg 1 Reply Last reply
                              • leocg
                                leocg Moderator Volunteer @Subrat-130 last edited by

                                @Subrat-130 Not sure but I guess you will be asked for it when you login to sync.

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