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    Can't sync and passphrase fails

    Opera for Android
    sync problem speed dial passphrase
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    • leocg
      leocg Moderator Volunteer @nquateman last edited by

      @nquateman A passphrase is a second password that you set up to be used to encrypt your synced data.

      Sometimes when you are being asked for a passphrase, you are in fact being asked for your old Opera account password, if you have changed it, or for your OS login password, since Opera needs it to decrypt your saved passwords.

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      • nquateman
        nquateman last edited by

        I don't have an old Opera account or password. I didn't set up an account until a few days ago. Any other ideas?

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          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @nquateman last edited by

          @nquateman Have you change any of your devices after that?

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            nquateman 1 Reply Last reply
          • linkinpark187
            linkinpark187 last edited by

            This has been an issue with Opera since the previous release. I just updated and it actually got worse. Now Opera/GX won't even load the login page. Something has to give here, and soon. I rely heavily on being able to synchronize my bookmarks.

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              leocg 1 Reply Last reply
            • nquateman
              nquateman @leocg last edited by

              @leocg
              If you mean "did I make any changes to bookmarks or tabs or speed dial", then the answer is yes, I added some tabs and changed the speed dial. But, they don't come over. I'm going to try some bookmarks.

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                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @linkinpark187 last edited by

                @linkinpark187 I believe that this is a different issue.

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                • leocg
                  leocg Moderator Volunteer @nquateman last edited by

                  @nquateman No, I mean if you have changed your phone or computer after have set a sync account and after have started syncing.

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                    nquateman 1 Reply Last reply
                  • nquateman
                    nquateman @leocg last edited by

                    @leocg No changes to my devices.

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                    • A Former User
                      A Former User last edited by

                      @nquateman said in Can't sync and passphrase fails:

                      The Windows and Note 8 will sync, but the Tab S6 always fails. I've tried the Reset Data many times, and I've uninstalled and reinstalled Opera on the Tab. I will sign into my Opera account, and it says I'm logged in. But there will be a warning sign about the "passphrase", and none of the data will sync.

                      Please try to follow the steps from https://help.opera.com/en/mobile/android/#incorrectPassword

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                        nquateman 1 Reply Last reply
                      • nquateman
                        nquateman @Guest last edited by

                        @neetesha As I mentioned in my original post, I've tried the Reset multiple times. It doesn't help. Recently I've added a 2nd WIndows PC to my devices. I tried to use the Export Bookmars (which is supposed to include Speed Dial also) to and HTML, and then import the HTML to the other machine. That doesn't seem to be effective either.

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                          linkinpark187 1 Reply Last reply
                        • linkinpark187
                          linkinpark187 @nquateman last edited by

                          @nquateman, you can move it to another computer, but the results are going to be the same. Opera's become severely broken and buggy and I don't know why. I have multiple computers with Opera installed, and they all act the same exact way. The Opera team needs to figure out what's going on, or start building the browser from the ground up on their own again instead of using Chromium.

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