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    Can't sync and passphrase fails

    Opera for Android
    sync problem speed dial passphrase
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    • nquateman
      nquateman last edited by

      I'm trying to sync Opera v56. 1 between a Windows 10 laptop, Samsung Galaxy Note 8, and a Samsung Galaxy Tab S6 running Android 9.

      The Windows and Note 8 will sync, but the Tab S6 always fails. I've tried the Reset Data many times, and I've uninstalled and reinstalled Opera on the Tab. I will sign into my Opera account, and it says I'm logged in. But there will be a warning sign about the "passphrase", and none of the data will sync.

      I can't find anything in the FAQs or other sources about a "passphrase". If it's supposed to be the same as the password for logging into the Opera account, why don't they call it "password" instead of "passphrase"? When I use my password for the Opera account, or continues to fail.

      Any suggestions on getting this to work?

      Reply Quote 1
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @nquateman last edited by

        @nquateman A passphrase is a second password that you set up to be used to encrypt your synced data.

        Sometimes when you are being asked for a passphrase, you are in fact being asked for your old Opera account password, if you have changed it, or for your OS login password, since Opera needs it to decrypt your saved passwords.

        Reply Quote 0
          1 Reply Last reply
        • nquateman
          nquateman last edited by

          I don't have an old Opera account or password. I didn't set up an account until a few days ago. Any other ideas?

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @nquateman last edited by

            @nquateman Have you change any of your devices after that?

            Reply Quote 0
              nquateman 1 Reply Last reply
            • linkinpark187
              linkinpark187 last edited by

              This has been an issue with Opera since the previous release. I just updated and it actually got worse. Now Opera/GX won't even load the login page. Something has to give here, and soon. I rely heavily on being able to synchronize my bookmarks.

              Reply Quote 0
                leocg 1 Reply Last reply
              • nquateman
                nquateman @leocg last edited by

                @leocg
                If you mean "did I make any changes to bookmarks or tabs or speed dial", then the answer is yes, I added some tabs and changed the speed dial. But, they don't come over. I'm going to try some bookmarks.

                Reply Quote 0
                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @linkinpark187 last edited by

                  @linkinpark187 I believe that this is a different issue.

                  Reply Quote 0
                    1 Reply Last reply
                  • leocg
                    leocg Moderator Volunteer @nquateman last edited by

                    @nquateman No, I mean if you have changed your phone or computer after have set a sync account and after have started syncing.

                    Reply Quote 0
                      nquateman 1 Reply Last reply
                    • nquateman
                      nquateman @leocg last edited by

                      @leocg No changes to my devices.

                      Reply Quote 0
                        1 Reply Last reply
                      • A Former User
                        A Former User last edited by

                        @nquateman said in Can't sync and passphrase fails:

                        The Windows and Note 8 will sync, but the Tab S6 always fails. I've tried the Reset Data many times, and I've uninstalled and reinstalled Opera on the Tab. I will sign into my Opera account, and it says I'm logged in. But there will be a warning sign about the "passphrase", and none of the data will sync.

                        Please try to follow the steps from https://help.opera.com/en/mobile/android/#incorrectPassword

                        Reply Quote 0
                          nquateman 1 Reply Last reply
                        • nquateman
                          nquateman @Guest last edited by

                          @neetesha As I mentioned in my original post, I've tried the Reset multiple times. It doesn't help. Recently I've added a 2nd WIndows PC to my devices. I tried to use the Export Bookmars (which is supposed to include Speed Dial also) to and HTML, and then import the HTML to the other machine. That doesn't seem to be effective either.

                          Reply Quote 0
                            linkinpark187 1 Reply Last reply
                          • linkinpark187
                            linkinpark187 @nquateman last edited by

                            @nquateman, you can move it to another computer, but the results are going to be the same. Opera's become severely broken and buggy and I don't know why. I have multiple computers with Opera installed, and they all act the same exact way. The Opera team needs to figure out what's going on, or start building the browser from the ground up on their own again instead of using Chromium.

                            Reply Quote 0
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