this video format is not supported by your browser to watch use google chrome
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A Former User last edited by
Hello
I have vps with windows server 2016 but my problem with browser opera when I want to watch the video i have message " this video format is not supported by your browser to watch use google chrome "any solution ?. -
leocg Moderator Volunteer last edited by
@faicale See https://forums.opera.com/topic/23068/instructions-on-posting-about-problems-in-opera-for-computers
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A Former User last edited by A Former User
Hello
I have problem with browser opera when I want to watch the video i have message " this video format is not supported by your browser to watch use google chrome "any solution ?.
Version opera :60.0.3255.151
I use vps with windows server 2016image :
I have another vps the same OS but the browser working a good no problem.
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burnout426 Volunteer last edited by burnout426
Check https://www.youtube.com/html5 to see if everything is lit up for support.
Also, check https://bitmovin.com/demos/drm to see what's supported for MSE and EME.
That will tell you if support is actually missing or if it's something else.
Unlike Chrome, Opera relies on Windows to play back proprietary codecs. This means that your Windows has to support the codecs or they won't work in Opera. For Server 2016, I'm not sure how that works, but you might have to install some Windows Server Essentials Media Pack to get things to work in Opera. I just don't know if there's a media pack available for Server 2016 like there is for 2012. Or, 2016 might have things already installed where you just need to enable the services. Not sure. Searching Google might help with that.
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A Former User last edited by
I tried and failed because I don't have experience, is there anyone who can help me? I give him information about the server vps private.
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burnout426 Volunteer last edited by
@faicale What do those two pages I linked to show for you in Opera?
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burnout426 Volunteer last edited by
Goto https://www.youtube.com/html5 in Opera, take a screenshot of the page and post it here.
Goto https://bitmovin.com/demos/drm, scroll down past the videos till you see the MSE and EME results, take a screenshot of that and post it here.
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burnout426 Volunteer last edited by
Okay. I see there's lack of basic h.264 support and lack of Widevine (DRM) support.. Not sure if the latter is needed in this particular case, but maybe. The lack of h.264 support is probably the main issue.
@faicale said in this video format is not supported by your browser to watch use google chrome:
video https://drive.google.com/file/d/109ykM8h_O6QSEenHGXbZIr8Ouj4mLGKw/view
Can you explain more what I'm seeing here in this video? I see that the video plays in Opera fine in the one VPS instance and not the other. With the one instance that it does play, it's labeled as Win 10. The other instance, hetcher, it doesn't play. What's different about hetcher? Anything?
On the VPS where Opera plays the videos just fine, can you show screenshots for https://www.youtube.com/html5 and https://bitmovin.com/demos/drm ? Just want to see what it reports there.
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A Former User last edited by
@burnout426 I have two servers vps but different companies :
-1 company vultr used windows 10 (win10) this vps the video plays in opera fine and good.
-2 company hetzner used windows server 2016 this vps the video plays not working.
Screen shot company vultr Win 10
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burnout426 Volunteer last edited by
Okay. Thanks for the clarification.
Now that we've double-checked everything, I guess we need to search if there's a way to enable h.264 decoding support for Windows Server 2016. Then of course, we have to see if that's something you have permissions to install on your instance.
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burnout426 Volunteer last edited by
I see an old question at https://serverfault.com/questions/830311/windows-server-2016-h-264-decoder that describes your issue pretty much (although with Firefox and instead of Opera). No solutions were given there though.
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burnout426 Volunteer last edited by burnout426
Searching around, it looks like you need to install/setup the Desktop Experience package for Server 2016 to get h.264 support. I'm not sure if you're able to do that with your instance of 2016, but here are a few links about it:
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A Former User last edited by
Pretty much what you're wanting to do is download K-Lite codec pack and install it