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    this video format is not supported by your browser to watch use google chrome

    Opera for Windows
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    • A Former User
      A Former User last edited by

      Hello
      I have vps with windows server 2016 but my problem with browser opera when I want to watch the video i have message " this video format is not supported by your browser to watch use google chrome "any solution ?.

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        leocg A Former User 2 Replies Last reply
      • leocg
        leocg Moderator Volunteer @Guest last edited by

        @faicale See https://forums.opera.com/topic/23068/instructions-on-posting-about-problems-in-opera-for-computers

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        • A Former User
          A Former User @Guest last edited by This post is deleted!
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          • A Former User
            A Former User last edited by A Former User

            Hello

            I have problem with browser opera when I want to watch the video i have message " this video format is not supported by your browser to watch use google chrome "any solution ?.

            Version opera :60.0.3255.151
            I use vps with windows server 2016

            image :
            alt text

            I have another vps the same OS but the browser working a good no problem.

            Reply Quote 0
              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @Guest last edited by

              @faicale Any video?

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              • burnout426
                burnout426 Volunteer last edited by burnout426

                Check https://www.youtube.com/html5 to see if everything is lit up for support.

                Also, check https://bitmovin.com/demos/drm to see what's supported for MSE and EME.

                That will tell you if support is actually missing or if it's something else.

                Unlike Chrome, Opera relies on Windows to play back proprietary codecs. This means that your Windows has to support the codecs or they won't work in Opera. For Server 2016, I'm not sure how that works, but you might have to install some Windows Server Essentials Media Pack to get things to work in Opera. I just don't know if there's a media pack available for Server 2016 like there is for 2012. Or, 2016 might have things already installed where you just need to enable the services. Not sure. Searching Google might help with that.

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                • A Former User
                  A Former User last edited by

                  I tried and failed because I don't have experience, is there anyone who can help me? I give him information about the server vps private.

                  Reply Quote 0
                    burnout426 1 Reply Last reply
                  • burnout426
                    burnout426 Volunteer @Guest last edited by

                    @faicale What do those two pages I linked to show for you in Opera?

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                      A Former User 1 Reply Last reply
                    • A Former User
                      A Former User @burnout426 last edited by

                      @burnout426 I don't understand bro

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                      • burnout426
                        burnout426 Volunteer last edited by

                        Goto https://www.youtube.com/html5 in Opera, take a screenshot of the page and post it here.

                        Goto https://bitmovin.com/demos/drm, scroll down past the videos till you see the MSE and EME results, take a screenshot of that and post it here.

                        Reply Quote 0
                          A Former User 1 Reply Last reply
                        • A Former User
                          A Former User @burnout426 last edited by A Former User

                          @burnout426
                          MSE EME.png 2 format.png 1 format.png

                          video https://drive.google.com/file/d/109ykM8h_O6QSEenHGXbZIr8Ouj4mLGKw/view

                          https://drive.google.com/open?id=1434dmeZekYwLHiQK_ArLkamtCfYCg93p

                          Reply Quote 1
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                          • burnout426
                            burnout426 Volunteer last edited by

                            Okay. I see there's lack of basic h.264 support and lack of Widevine (DRM) support.. Not sure if the latter is needed in this particular case, but maybe. The lack of h.264 support is probably the main issue.

                            @faicale said in this video format is not supported by your browser to watch use google chrome:

                            video https://drive.google.com/file/d/109ykM8h_O6QSEenHGXbZIr8Ouj4mLGKw/view

                            Can you explain more what I'm seeing here in this video? I see that the video plays in Opera fine in the one VPS instance and not the other. With the one instance that it does play, it's labeled as Win 10. The other instance, hetcher, it doesn't play. What's different about hetcher? Anything?

                            On the VPS where Opera plays the videos just fine, can you show screenshots for https://www.youtube.com/html5 and https://bitmovin.com/demos/drm ? Just want to see what it reports there.

                            Reply Quote 0
                              A Former User 1 Reply Last reply
                            • A Former User
                              A Former User @burnout426 last edited by

                              @burnout426 I have two servers vps but different companies :
                              -1 company vultr used windows 10 (win10) this vps the video plays in opera fine and good.
                              -2 company hetzner used windows server 2016 this vps the video plays not working.
                              Screen shot company vultr Win 10
                              vultr 2.png vultr 1.png

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                              • burnout426
                                burnout426 Volunteer last edited by

                                Okay. Thanks for the clarification.

                                Now that we've double-checked everything, I guess we need to search if there's a way to enable h.264 decoding support for Windows Server 2016. Then of course, we have to see if that's something you have permissions to install on your instance.

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                                • burnout426
                                  burnout426 Volunteer last edited by

                                  I see an old question at https://serverfault.com/questions/830311/windows-server-2016-h-264-decoder that describes your issue pretty much (although with Firefox and instead of Opera). No solutions were given there though.

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                                  • burnout426
                                    burnout426 Volunteer last edited by burnout426

                                    Searching around, it looks like you need to install/setup the Desktop Experience package for Server 2016 to get h.264 support. I'm not sure if you're able to do that with your instance of 2016, but here are a few links about it:

                                    https://docs.vmware.com/en/VMware-Horizon-7/7.4/horizon-published-desktops-applications/GUID-13F25FDB-654C-467F-9BC9-F2F9C4E4EAD7.html

                                    https://docs.microsoft.com/en-us/windows-server/get-started/getting-started-with-server-with-desktop-experience

                                    https://superuser.com/a/1290798/6488

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                                    • A Former User
                                      A Former User last edited by

                                      Pretty much what you're wanting to do is download K-Lite codec pack and install it

                                      Reply Quote 0
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