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    Opera Browser Assistant?

    Opera for Windows
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    • ruetzelberg
      ruetzelberg last edited by

      Hi folks,
      here my facts about this issue:

      • I use Opera since decades. And always installed from Opera Homepage, resp. their FTP-Site. Never "Bundles"!
      • It runs on 2 PCs Windows7 and 2 PCs Windows10.
      • The issue ocurred on all 4 along with the "sheduled" autoupdate from Version 66.0.3515.103 -> 66.0.3515.115.
      • The tray icon only emerges on Windows10.

      I would really appreciate to know what this process is for....

      So long

      Reply Quote 0
        A Former User 1 Reply Last reply
      • A Former User
        A Former User last edited by

        For some reason my initial post was greyed out for this topic as if the moderator wanted it to be deleted or it did not meet the rules etc of the forum, if this is so I apologise. I did not receive any replys to my email address which is odd. I had downloaded Opera via the link on the Opera blog page right hand side, Windows 64 bit, no third party involvement. I have since done a disk revert and I will now try and download it from the ftp site. If the assistant reappears afterwards thats the end of Opera for me.

        Reply Quote 0
          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @Guest last edited by

          @mike88 Your other topic was merged into this one.

          Reply Quote 0
            1 Reply Last reply
          • A Former User
            A Former User last edited by

            I downloaded from the ftp site, same Opera Assistant is shown in startup but it was not present in the previous installation version that I had of Opera.I believe about six thousand people have read these posts but no one from Opera has had the decency to reply. Perhaps they are all drinking coffee and looking forward to the weekend. As for me failing a fully detailed explanation of Opera Assistant it will be goodbye to Opera from me, whilst I trial run another browser.

            Reply Quote 0
              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @Guest last edited by

              @mike88 Did you remove all traces of the previous installation of Opera, including the browser assistant?

              What file did you use to install Opera?

              Reply Quote 0
                1 Reply Last reply
              • ruetzelberg
                ruetzelberg last edited by ruetzelberg This post is deleted!
                Reply Quote 0
                  1 Reply Last reply
                • A Former User
                  A Former User last edited by leocg

                  As I have stated the previous version did not have the assistant.Then from the ftp site I downloaded Opera 67.0.3575.31 setupx64.exe and then I checked in startup and the assistant was there. But It Gets Worse , I then thought I'm going to remove this latest version of Opera which I did through the normal Windows 10 "Add & Remove" menu, guess what, Opera went so did the Assistant (as expected) but it also took away my battery check utility from startup as well ! Since that experience I reverted my drive to an earlier version of Opera, uninstalled that and I have no assistant and my battery check utility is still present in startup. So judge for yourself , everything points to Opera and it may be a long long time before i return to the program if I ever do so.

                  Reply Quote 0
                    leocg 1 Reply Last reply
                  • leocg
                    leocg Moderator Volunteer @Guest last edited by

                    @mike88 Please avoid shouting

                    Reply Quote 0
                      1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer last edited by

                      Okay, just noticed it listed in Task Manager > Startup. Its path relates to Opera developer.

                      Reply Quote 0
                        burnout426 1 Reply Last reply
                      • A Former User
                        A Former User last edited by

                        When Windows 7 booted up, Opera Browser Assistant has stopped working. Here's the technical details:

                        Description
                        Faulting Application Path: C:\Users\Teacher\AppData\Local\Programs\Opera\assistant\browser_assistant.exe
                        Problem signature
                        Problem Event Name: APPCRASH
                        Application Name: browser_assistant.exe
                        Application Version: 60.0.3255.170
                        Application Timestamp: 5d01d850
                        Fault Module Name: browser_assistant.exe
                        Fault Module Version: 60.0.3255.170
                        Fault Module Timestamp: 5d01d850
                        Exception Code: c0000005
                        Exception Offset: 000077db
                        OS Version: 6.1.7601.2.1.0.256.4
                        Locale ID: 1033
                        Additional Information 1: 0a9e
                        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
                        Additional Information 3: 0a9e
                        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
                        
                        
                        Extra information about the problem
                        Bucket ID: 149171724
                        

                        Can anyone find the solution?

                        Reply Quote 0
                          1 Reply Last reply
                        • A Former User
                          A Former User @leocg last edited by

                          @leocg i havent use a third party software but it's there in startup apps

                          Reply Quote 0
                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @Guest last edited by

                            @thegeneral Yes, it seems that the assistant is being installed even on regular installations/upgrades.

                            Don't know if it is some bug or if it will be the default from now on.

                            Reply Quote 0
                              A Former User 1 Reply Last reply
                            • A Former User
                              A Former User @leocg last edited by

                              @leocg also autoupdate is showing up in download folder of windows explorer

                              Reply Quote 0
                                leocg 1 Reply Last reply
                              • leocg
                                leocg Moderator Volunteer @Guest last edited by

                                @thegeneral Has nothing to do with thi stopic and was discussed somewhere else already, including some explanation and possible solution if I remember correctly.

                                Reply Quote 0
                                  A Former User 1 Reply Last reply
                                • A Former User
                                  A Former User @leocg last edited by

                                  @leocg yea and it didn't help and shouldn't be happening

                                  Reply Quote 0
                                    leocg 1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer @Guest last edited by

                                    @thegeneral Never saw it happening here. Anyway, that discussion doesn't belong here so let's end it.

                                    Reply Quote 0
                                      1 Reply Last reply
                                    • burnout426
                                      burnout426 Volunteer @leocg last edited by

                                      @leocg I have the startup entry too. It was coming from "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" and was pointing to "C:\Program Files\Opera developer\assistant\browser_assistant.exe", which was present along with "installation_status.json" and "assistant_installer.exe". There was also an extra Opera Developer task in the Windows Task Scheduler that listed "component name=assistant" or something like that.

                                      Weird thing is, in that installation_status.json, it lists "67.0.3575.31" for the version.

                                      I also had tons of Opera Developer updaters in my task manager. And, I had a tons of Opera Installer(SFX) processes.

                                      I also had a separate "opera_autoupdate" folder in the Opera Developer install directory that I hadn't seen before. But, that part was probably due to some of the new update mechanism stuff. Maybe this all is.

                                      "C:\Program Files\Opera Developer\installation_status.json" also had:

                                      "components":{"assistant":"C:\\Program Files\\Opera developer\\assistant"}
                                      

                                      in it.

                                      I removed all the stuff manually and will see what the next update does.

                                      Reply Quote 1
                                        leocg burnout426 2 Replies Last reply
                                      • burnout426
                                        burnout426 Volunteer last edited by

                                        There's also opera://flags/#new-component-update-mechanism, which is now enabled by default for Opera Developer. I would think it was just for things on the opera://components page, but maybe since the assistant is considered a component, it gets fetched and installed too now. Not sure though.

                                        Reply Quote 0
                                          1 Reply Last reply
                                        • leocg
                                          leocg Moderator Volunteer @burnout426 last edited by leocg

                                          @burnout426 I did the following and managed to gte rid of browser assistant:

                                          • Removed all Opera and Opera Browser Assisnta related tasks from task scheduler
                                          • Uninstalled Opera (developer 68 in my case) keeping my data
                                          • Installed Opera developer using the offline installer downloaded from get.opera.com

                                          Let's wait for the next update.

                                          Reply Quote 1
                                            1 Reply Last reply
                                          • A Former User
                                            A Former User @ruetzelberg last edited by

                                            @ruetzelberg said in Opera Browser Assistant?:

                                            Hi folks,
                                            here my facts about this issue:

                                            • I use Opera since decades. And always installed from Opera Homepage, resp. their FTP-Site. Never "Bundles"!
                                            • It runs on 2 PCs Windows7 and 2 PCs Windows10.
                                            • The issue ocurred on all 4 along with the "sheduled" autoupdate from Version 66.0.3515.103 -> 66.0.3515.115.
                                            • The tray icon only emerges on Windows10.

                                            I would really appreciate to know what this process is for....

                                            So long

                                            I don't get the tray icon. Windows 10 Home (1909). I had both entries in startup, but never noticed anything running (although windows' own task manager says "medium" startup impact). Figured it was running something really quickly when I logged in. /shrug

                                            Reply Quote 0
                                              leocg 1 Reply Last reply
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