Operaa thinks Widevine Content Decryption Module is not enabled, when it is

[snmir415]

snmir415 last edited by

yesterday i was able to stream amazon videos. starting this morning i couldn't. now, when i try to stream an amazon video i get the following notice:

Digital Rights Error
Your web browser is missing a digital rights component. In the address bar, go to opera://plugins and ensure Widevine Content Decryption Module is enabled. For further assistance, please contact Amazon Customer Service at www.amazon.com/videohelp and refer to error 7235.

when i went to opera://plugins, it said that the module was enabled. i downloaded and installed again opera, opera beta (which is my primary browser), and chrome. no change, i cannot stream amazon videos. i can stream Youtube videos and stream from slingbox.

please HELP

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

What version of Windows? Older versions may be missing some codecs, and maybe that is the actual problem ...

[tokyoandy]

tokyoandy last edited by

I have the same problem as snmir415:
"igital Rights Error Your web browser is missing a digital rights component. In the address bar, go to opera://plugins and ensure Widevine Content Decryption Module is enabled. For further assistance, please contact Amazon Customer Service at www.amazon.com/videohelp and refer to error 7235."

Windows 10 (1607) Enterprise (64bit).
Opera Version information
Version: 40.0.2308.62 (32bit Opera)- Opera is up to date (as of 04 Oct 2016)
Update stream: Stable
System: Windows 10 64-bit (WoW64)

Widevine Content Decryption Module
Version: 1.4.8.903
Enables Widevine licenses for playback of HTML audio/video content. (version: 1.4.8.903)

CANNOT Play Amazon Video's (I also have VLC player installed (even though streaming this way would not use a local codec).