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    Very long extension moderation process

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    • Бывший пользователь
      Бывший пользователь отредактировано

      Thanks rejzor. Yeah, we already have sent several messages to the moderators, without any success. We also have sent several emails to service contacts we could find online, no response there either. We caught someone on the phone in Poland (one of several phone numbers we tried), obviously they didn't know much and gave us another email address. That email was a dead end too.
      Our extension is quite the opposite of yours, it's very long, so our guess is that no one can be bothered to look through it. However, we still think our extension worth being considered and in any case, it would be nice to receive an actual response.

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      • Бывший пользователь
        Бывший пользователь отредактировано

        We have two in queue for a while now...anyone find success in any methods to get the Moderators to review?

        The extensions are not simple but not crazy complicated / long either.

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        • dessant
          dessant отредактировано dessant

          I have been waiting for my extensions to be reviewed for 6 months now, two months ago I've posted on this forum, but the thread just got locked and redirected here, without addressing my concerns. I have submitted clear instructions for building the extensions, yet there are no requests for more information or any replies from reviewers.

          I can't begin to express how disheartening this experience is, and it makes me regret my decision to submit my work to Opera. I've spent considerable time debugging the extensions and making them compatible with this browser, then preparing the listings for submission. All to not even get a reply.

          I'd advise developers to refrain from doing business with Opera when it comes to browser extensions.

          https://forums.opera.com/topic/24382/opera-extensions-waiting-to-be-reviewed-for-more-than-4-months

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          • rejzor
            rejzor отредактировано

            I don't get it why is usage of simple webpage access buttons prohibited. Sure, it's a very simple extension with very basic functionality. But has one key thing that no bookmark is able to do. I can make extension button to always open a new tab with webpage. So, no matter how many tabs I have open, it'll always open a new empty tab and open a designated webpage in there. This ensures I won't ever screw up content in my current tab (which can't be said for regular bookmarks) and it'll save me one extra click on the "New tab" button every time I want to open that. But they just stubbornly deny it because it's "just a link to webpage". Well, I disagree. Sometimes some sites don't really give you anything to work with like an API, but you want the icon up there because it's more convenient than bookmark. That's for example the case for Tutanota mail service I've just discovered. They don't provide any notifier, but I want it in the same spot as I used to have GMail notifier icon. In the extensions bar. And instead of conveniently having such button on Opera Extensions gallery I'll have to host the damn thing myself because Opera will just straight reject it (with silence and no reply ever).

            Dumb policy that just steers away developers of any kind to even bother with Opera (which is a very damning thing because browser popularity and use depends on flexibility to user needs and extensions provide that). I'm just learning to code Opera extensions and making a simple button is as advanced as I can do now. But it serves a purpose and it works. Why shouldn't others be able to use it if they find it useful?

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              leocg 1 ответ Последний ответ
            • leocg
              leocg Moderator Volunteer @rejzor отредактировано

              @rejzor I guess it's something to be discussed somewhere else since it's not related to the subject of this topic.

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                rejzor 1 ответ Последний ответ
              • rejzor
                rejzor @leocg отредактировано

                @leocg That's not entirely true. If it's a problem, let me know as a moderation verdict, not leaving me up in the air for 2 weeks and after I make an inquiry I finally get this verdict. Communication is total garbage.

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                  leocg 1 ответ Последний ответ
                • leocg
                  leocg Moderator Volunteer @rejzor отредактировано

                  @rejzor Your post is just a complaint because your extension was not approved and this topic is not to discuss about decisions themselves but how long they are getting to be taken.

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                    rejzor 1 ответ Последний ответ
                  • rejzor
                    rejzor @leocg отредактировано rejzor

                    @leocg It's a complaint that no one said a thing for 2 weeks about it when someone could just easily give a verdict "Denied" and stated the reason. No, instead I had to wait one more week to poke moderators with a message and then finally someone took time to say NO. It's a full story that may not be absolutely related to the thread, but it shows that communication between Opera and extensions developers is garbage and needs to be improved if they want larger user share. Because seeing it from my perspective, it entirely depends on how flexible browser is to user needs. Poor extensions selection and people won't bother using the browser. Speed and all that has very little to do with it. Chrome has none of it and yet it's the browser with larger share? Why?

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                      leocg 1 ответ Последний ответ
                    • leocg
                      leocg Moderator Volunteer @rejzor отредактировано

                      @rejzor Nope, it's not. You didn't complain about it at any time.

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                        rejzor 1 ответ Последний ответ
                      • rejzor
                        rejzor @leocg отредактировано rejzor

                        @leocg Yes I have. Read this thread and you'll see that I complained over not getting ANY response. It was only after I posted another message to "moderators" when someone finally took time to respond with a denied entry just by words. The extension verdict still has no actual status after weeks now. Well, is it so hard to respond in 1 day if you already know in advance what the verdict is because clearly it would have been denied no mater what because it's "too simple". So, why no one gave a damn verdict in freaking 2 weeks time?

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                          leocg 1 ответ Последний ответ
                        • leocg
                          leocg Moderator Volunteer @rejzor отредактировано

                          @rejzor This discussion is about your post from earlier today and there's no complaints about the time to take the decision but only about the decision itself.

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                            rejzor Бывший пользователь 2 ответов Последний ответ
                          • rejzor
                            rejzor @leocg отредактировано

                            @leocg From 16 days ago...

                            https://forums.opera.com/post/141544

                            So, apart from total lack of any kind of communication, totally just about my extension getting denied. Build a whole picture not just picking out the parts you don't like because they don't absolutely adhere to this thread. Yeah, sure I was pissed, but whatever. There is a bigger issue with Opera in this regard than my story. I mean, comb through endless posts of devs who don't have a clue what the hell is happening to their extensions.

                            How can the rest of extension developers know their extension verification process is taking more than god damn half a year because it's just taking so long to verify or because some moderator thinks their extension is not "worthy enough" to be included in the Extensions page, if they don't even bother to give a bloody f*cking verdict for it?
                            Ignoring it is not a verdict. Telling developer about it is. And my even so dumb example proves that exactly. I could have been waiting half a year and never got an info that it's not accepted because it's too basic. Good knows what are the reasons hundreds of others are not accepted if they just can't be bothered to tell developers. There is no absolute guideline that dictates what can and cannot be made into extension, so how can devs know what stupid reason their extension isn't getting verified for? People will get tired and just go with Chrome where they at least won't wait like total idiots. GG Opera then, way to keep users aye?

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                            • Бывший пользователь
                              Бывший пользователь отредактировано

                              We finally received our response! Our extension got published. We don't exactly know what triggered it, but we thought, it would be fair to tell the good news too and not only complain when things don't work.

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                                rejzor 1 ответ Последний ответ
                              • rejzor
                                rejzor @Гость отредактировано

                                @creativesoftware What was the total time it took to get published?

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                                • Бывший пользователь
                                  Бывший пользователь отредактировано

                                  I'm waiting already for 28 days. Anybody more than that?

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                                  • Бывший пользователь
                                    Бывший пользователь отредактировано

                                    Waiting for two weeks. Mozilla approved my Firefox extension for less than one hour! It is like Opera just doesn't care.

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                                    • Бывший пользователь
                                      Бывший пользователь @gmiazga отредактировано Бывший пользователь

                                      @mgeffro I stayed tuned, but can't see any improvements. What's the current status?

                                      Improvements could be:

                                      • Reduce moderation time
                                      • Showing the position in the moderation queue
                                      • Giving the possibility to contact the moderators

                                      All of this is possible. Please check Mozilla.

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                                      • Бывший пользователь
                                        Бывший пользователь отредактировано

                                        Also frustrated by Opera moderation waiting times? There are many other developers out there. Just follow us, we want to give the extension developers a voice! https://twitter.com/operaextension

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                                        • tprockow
                                          tprockow Opera отредактировано

                                          Thank you all for your patience. We see the problem and we are working on improving moderation procedures. Fixes are rolling out gradually what will affect approval/rejection time.

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                                            Бывший пользователь dessant 2 ответов Последний ответ
                                          • Бывший пользователь
                                            Бывший пользователь @tprockow отредактировано

                                            @tprockow in the next episode of this drama show...

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