Error message "Adobe Reader is out of date" - But it isn't!!!!!

[tekpete]

tekpete last edited by

Every time I try to open a pdf file on-line I get this error message: "Adobe Reader is out of date" - but it isn't!!!!

It's version 9.5.5.316 - THE LATEST and there are no new updates available.

I can't use Chrome - All I get is a spinning wheel in the middle of the screen. In any case I prefer not to use software made by Google after my experiences with Picarso Graphics program.

[A Former User]

A Former User last edited by

You didn't mention your version of Opera - just in case... :rolleyes:

[leocg]

leocg Moderator Volunteer last edited by

It"s happening most probably because it's a npapi plugin and support for that type of plugins is being ended so they will stop working sooner or later.

[tekpete]

tekpete last edited by

Hi joshl, Sorry about that; my Opera version is 34.0.2036.50. Thanks for your quick reply.

Hi leocg, So what do I now? how do I contact Opera for them to sort this out? I do hope I don't have to go back to Internet Explorer because it looks like that's what I'm going to have to do. Thanks for your quick reply.

[tekpete]

tekpete last edited by

BTW: I'm using Windows 7. God help me if I'd "upgraded" to Windows 10.

[leocg]

leocg Moderator Volunteer last edited by

So what do I now?

I know that Chromium has dropped support for npapi plugins and all Chromium based browsers, like Opera is or will be affected.

In fact, some npapi plugins, like Java, already no longer work in Opera.

how do I contact Opera for them to sort this out?

You don't, Opera does not offer individual support.

Anyway, there is nothing much they can do. Adobe needs to release a ppapi version of their plugin or you can look for a ppapi pdf plugin.

You can also use the pdf plugin that comes with Opera.

[tekpete]

tekpete last edited by

You can also use the pdf plugin that comes with Opera.

Hi leocg, I am using the Adobe pdf plugin. Why I try to open an on-line pdf file I get this error message: "Adobe Reader is out of date". Clearly this is the wrong error message.

So I'll have to contact Adobe (if I can) and see if they will issue an update to make Adobe compatible with Opera.

While I'm waiting fo that to happen I'll have to go back to Internet Explorer.

[tekpete]

tekpete last edited by

I meant "When" not "Why". Grrr. I'm so angry I can't type properly.

[leocg]

leocg Moderator Volunteer last edited by

Clearly this is the wrong error message.

Nope, you are seeing the message most probably because of what i've said.

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Actually, Reader is currently at version 15 on my Windows 7 ...

[tekpete]

tekpete last edited by

Actually, Reader is currently at version 15 on my Windows 7 ...

Hi sgunhouse, Really? But when I cjick on "Check for updates" it says there are no updates available, I guess I need to get in touch with Adobe about this.

Thanks for pointing that out.

[tekpete]

tekpete last edited by

click <

[leocg]

leocg Moderator Volunteer last edited by

click <

Just as an info: you can edit your posts up to 30 minutes of they have been published.

[A Former User]

A Former User last edited by

If you're running Windows 7 you can definitely get a new version of Adobe Reader. Uninstall version 9 and go to www.adobe.com and download Acrobat Reader DC. The current version of that is 15.010.20056

[tekpete]

tekpete last edited by

Hi leocg, I can't see any way of editing my posts, perhaps I should use a different browser I can make comments on other websites without any problems.

** Silly me; I've just noticed the faint cog next to the quote mark under the silhouette. **

[A Former User]

A Former User last edited by

Actually, Reader is currently at version 15 on my Windows 7 ...

I can only see 11 for Windows XP (in Firefox).

[A Former User]

A Former User last edited by

Actually, Reader is currently at version 15 on my Windows 7 ...

I can only see 11 for Windows XP (in Firefox).

That's the newest version for XP.

https://helpx.adobe.com/reader/system-requirements.html

The newer ones have a minimum OS version of 7.

[tekpete]

tekpete last edited by

Hi Pete8475, I've just had a look on Adobe's site. The Adobe Reader versions that are available are:

DC 2015.010.20056
DC 2015.010.010
11.0.10
10.1.4

(UK English)

I've downloaded DC2015.010.20056 and am about to install it. I use Windows 7 OS.

[A Former User]

A Former User last edited by

It sounds like you're downloading the newest one.

When you run the "check for updates" thing in Reader DC is where you'll see the 15.010.20056 version number. In the about Adobe Reader page it displays 2015.010.20056

[tekpete]

tekpete last edited by

Hi Pete8475, You are correct, I've installed it and now I can view pdf files on-line with Adobe Reader - and it displays the page quickly unlike Chrome Reader which spends an interminable amount of time loading. Thanks for pointing me in the right direction.

To anyone reading this and wanting to install Adobe Reader; BE CAREFUL: It'll try and install Google Chrome and make it your default browser so make sure you untick that option.

Thanks to everyone who offered suggestions. What threw me was when I checked for updates on Adobe 10 - it said there were none available. (???).