Lost my account *urgent*

[nunovi]

nunovi last edited by

Hi,

Ok, so I've recently reinstalled my windows and when I installed Opera, tried with so much combinations of passwords and usernames/emails and somehow didn't succeed. What is weird here is that I only use 2 emails, and the second email I've made AFTER you've invented opera accounts, and same I have 2-3 password combinations which I use for long time with not a single problem. The thing is that I kept saved HUNDREDS of links and documents bookmarked on that account and that's really from crucial meaning to me. I've already tried to recover my password sending to both my e-mails but none of them received the mail. I don't know, if you could search up account from my IP or anything else.. As again, this is really huge to me, so please if you can somehow manage to help me, I would be very grateful.

Thanks

[nunovi]

nunovi last edited by

Very helpful so far, thanks

[leocg]

leocg Moderator Volunteer last edited by

I've already tried to recover my password sending to both my e-mails but none of them received the mail.

Have you check your spam folder?

[nunovi]

nunovi last edited by

I did, nothing there

[leocg]

leocg Moderator Volunteer last edited by

I did, nothing there

And have you tried to use your username to recover your password?

[nunovi]

nunovi last edited by

Yess, I did, I tried everything, it's impossible that I missed my username/mail because I use few of them for years and I know them

[nunovi]

nunovi last edited by

Can you somehow at least track my zzzeming@gmail.com email address if there's any account registered on it?
Or if there's no any, then can you try to track my IP Address or anything?

Please, it's very important, I had over 100 files bookmarked there

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

We (forum mods) have no special access to the Sync servers ... You'll have to wait until an Opera employee answers.

[bkazmierczak]

bkazmierczak last edited by

zzzeming@gmail.com.. hm.. let's forward it to proper guy at opera.

[bkazmierczak]

bkazmierczak last edited by

There is no user with email="zzzeming@gmail.com" in our database.
Reset password functionality should work just fine if you provide proper email.

[nunovi]

nunovi last edited by

Problem is that I don't use any more mail than that. Can you maybe try with andrej_czv@live.com or vipannuno@mail.com .. If that doesn't work is there ANY POSSIBLE WAY to track emails used from my IP address?

[leocg]

leocg Moderator Volunteer last edited by

If you use the password reset/recover tool with this account (nunovi), do you receive the email with the link to reset your password?

[regent5310]

regent5310 last edited by

I got a same problem here, and they got no support! I have to pretend i am new here in order to get help, like, I use the email i registered to re-register! But, all my data losts!!!
Don't ask me to check the spam folder, since I've use the forget password function for million times, and there is nothing.
P.S. Opera is good, but their official support sucks! I cannot get any help except here!

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Lost data? So then. you're really asking about Sync but in the wrong forum?

Do you still have access to the email address you originally registered under?

[regent5310]

regent5310 last edited by

NOT AT ALL!! Or, describing the problem in other way, I was shocked when I use the right and original data to login for the first time (when I have took my computer back from the repair workshop), I was shocked by their ""Invalid Login""! Then, I've tried a few times and it simply just didn't work.

[leocg]

leocg Moderator Volunteer last edited by

I was shocked by their ""Invalid Login""!

Have you ever recreated your password after they have reset the passwords?

[regent5310]

regent5310 last edited by

Have you ever recreated your password after they have reset the passwords?

Well, after I found out it didn't work, I try to use the password reset function, and I never receive the reset email.

NOT EVEN TRASH AND SPAM FOLDER!

[leocg]

leocg Moderator Volunteer last edited by

Well, after I found out it didn't work, I try to use the password reset function, and I never receive the reset email

And did you have a valid email address associated with your account?

[regent5310]

regent5310 last edited by

yes, of course. but it just don't work