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    Lost my account *urgent*

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    • nunovi
      nunovi last edited by

      I did, nothing there

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      • leocg
        leocg Moderator Volunteer last edited by

        I did, nothing there

        And have you tried to use your username to recover your password?

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        • nunovi
          nunovi last edited by

          Yess, I did, I tried everything, it's impossible that I missed my username/mail because I use few of them for years and I know them

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          • nunovi
            nunovi last edited by

            Can you somehow at least track my zzzeming@gmail.com email address if there's any account registered on it?
            Or if there's no any, then can you try to track my IP Address or anything?

            Please, it's very important, I had over 100 files bookmarked there

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            • sgunhouse
              sgunhouse Moderator Volunteer last edited by

              We (forum mods) have no special access to the Sync servers ... You'll have to wait until an Opera employee answers.

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              • bkazmierczak
                bkazmierczak last edited by

                zzzeming@gmail.com.. hm.. let's forward it to proper guy at opera.

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                • bkazmierczak
                  bkazmierczak last edited by

                  There is no user with email="zzzeming@gmail.com" in our database.
                  Reset password functionality should work just fine if you provide proper email.

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                  • nunovi
                    nunovi last edited by

                    Problem is that I don't use any more mail than that. Can you maybe try with andrej_czv@live.com or vipannuno@mail.com .. If that doesn't work is there ANY POSSIBLE WAY to track emails used from my IP address?

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                    • leocg
                      leocg Moderator Volunteer last edited by

                      If you use the password reset/recover tool with this account (nunovi), do you receive the email with the link to reset your password?

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                      • regent5310
                        regent5310 last edited by

                        I got a same problem here, and they got no support! I have to pretend i am new here in order to get help, like, I use the email i registered to re-register! But, all my data losts!!! 😞
                        Don't ask me to check the spam folder, since I've use the forget password function for million times, and there is nothing.
                        P.S. Opera is good, but their official support sucks! I cannot get any help except here!

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                        • sgunhouse
                          sgunhouse Moderator Volunteer last edited by

                          Lost data? So then. you're really asking about Sync but in the wrong forum?

                          Do you still have access to the email address you originally registered under?

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                          • regent5310
                            regent5310 last edited by

                            NOT AT ALL!! Or, describing the problem in other way, I was shocked when I use the right and original data to login for the first time (when I have took my computer back from the repair workshop), I was shocked by their ""Invalid Login""! Then, I've tried a few times and it simply just didn't work.

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              I was shocked by their ""Invalid Login""!

                              Have you ever recreated your password after they have reset the passwords?

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                              • regent5310
                                regent5310 last edited by

                                Have you ever recreated your password after they have reset the passwords?

                                Well, after I found out it didn't work, I try to use the password reset function, and I never receive the reset email.

                                NOT EVEN TRASH AND SPAM FOLDER!

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                                • leocg
                                  leocg Moderator Volunteer last edited by

                                  Well, after I found out it didn't work, I try to use the password reset function, and I never receive the reset email

                                  And did you have a valid email address associated with your account?

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                                  • regent5310
                                    regent5310 last edited by

                                    yes, of course. but it just don't work

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