Error 496

[marcoduhn]

marcoduhn last edited by

I believe that there is no support! My message of December remains unanswered.

[leocg]

leocg Moderator Volunteer last edited by

I believe that there is no support! My message of December remains unanswered.

Well, this is an users' forum. Although a few Opera emplyoees may come here from time to time, you should not expect answers from them.

[marcoduhn]

marcoduhn last edited by

Many thanks for the answer.

[TomaszStawarz]

TomaszStawarz Opera last edited by

Hi,

Apologize for late answer. We are aware about the problem and working together with Samsung to fix it.

Greets,
Tomasz

[baritoneb]

baritoneb last edited by

Hi

That's good to know. Any chance of a rough timescale for a fix?

Thanks

[baritoneb]

baritoneb last edited by

I finally got around to contacting Samsung Support by email about this today and got the following response which worked for me:

In regards to your query about the BD-J5900, please try to reset it by press and holding the Open/Close button on the front panel of the player for more than 5 seconds with no disc inserted.

[marcoduhn]

marcoduhn last edited by

Hello, despite hardware reset the BD-j5900 as described above, there is a problem with the Opera browser error code 496 continues.
By asking for a solution.

Best Regards
Marco Duhn

Hallo...................
Trotz Hardware Reset beim BD-5900 wie oben beschrieben, besteht das Problem mit dem Opera Browser Fehlercode 496 weiterhin.
Mit der bitte um eine Lösung.

Mit sonnigen Grüßen
Marco Duhn

[diepotato]

diepotato last edited by admin

I just purchased a Samsung BD-JM57C/ZA and Opera TV Store is giving me the same error:

""We are sorry but your device is not supported (err:496)"

And then it hangs my system forcing me to unplug it from the wall.

This is extremely annoying since this blu-ray player is listed in the support list:
http://forums.opera.com/topic/1957/opera-tv-store-retail-device-list

I've got about 30 days to return it...

[gkuras]

gkuras last edited by

Dear User,

It should be fixed now. Could you check again?

[checkoperasystem16]

checkoperasystem16 last edited by

Unplugged from wall...did NOT work

Held open/close button for 5 seconds...This prompted reset....did NOT work

Held open/ close button for 15 seconds....This prompted reset, but ALSO brought up Opera's terms of agreement. Scrolled thru terms, & THIS WORKED!!!

[eprice000]

eprice000 last edited by

I have a RCA TV and my Opera TV Store worked just fine for 3 months, and now it gets the 496 Error. I called RCA and they said it is an issue on Opera TV whose updating the application, but it is going on a year now and still no fix. I purchased the tv all due to Opera, and noone seems to have any answers, or update for this.

[checkoperasystem16]

checkoperasystem16 last edited by

To eprice000

My error code 496 was on my samsung blueray.