Opera Mail - Authentication failure

[snewlyn]

snewlyn last edited by

I have been using Opera Mail for about 2 years accessing 3 hotmail accounts.
Yesterday I started getting the following message on one of those accounts

Authentication failure: unknown user name or bad password.
[Error="ProxyNotAuthenticated" AuthResult=0 Proxy:1995=VI1PR03MB1325.eurprd03.prod.outlook.com:ssl

I am able to access the account using MSOutlook having changed the passwords

I have tried re-adding the account but that does not work

Has anyone any idea what I need to do to enable access in Opera Mail

[burnout426]

burnout426 Volunteer last edited by

It says it's trying to connect on port 1995. That should be port 995. Looks like the port setting in Opera is set to 1995 instead of 995. On the servers tab in the account's properties, fix the port and retype your username and password. Make sure TLS is checked and authentication is set to "auto".

Also, goto outlook.com in your browser and make sure POP is still enabled for the account.

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Which version of Opera Mail? There was an update a couple of months ago (well, February - that's 3 months), if you're still using build number 1040 then you should update it.

[snewlyn]

snewlyn last edited by

The current build no is 1044

The port number in the properties is 995, TLS is checked and authentication is set to "auto"

[snewlyn]

snewlyn last edited by

Have also checked the accounts.ini file ant the incoming port is 995

[burnout426]

burnout426 Volunteer last edited by

I searched for "ProxyNotAuthenticated" on google and a few results had the 1995 issue where switching ot 995 fixed it. But, there were lots of other suggestions for the issue too that I didn't take a look at.

[snewlyn]

snewlyn last edited by

Following Google search have found solution at

http://answers.microsoft.com/en-us/outlook_com/forum/oemail-oapps/authentication-failure-unknown-user-name-or-bad/6989acc7-862f-46b4-8369-4503580b0368

[snewlyn]

snewlyn last edited by

Seems like this is not a permanent solution as I am still getting error messages but email client appears to be picking up the emails!

[burnout426]

burnout426 Volunteer last edited by

Ah, they changed the server address.

Seems like this is not a permanent solution

but email client appears to be picking up the emails!

That's good at least.