Thank you

I have several contacts that use more than one email address

In order to group them under one contact name I used the additional email address available in properties

The emails then appear under one contact but in the inbox they are showing an additional label of the additional email. When I check the labels there is no entry for me to uncheck!

Seems like this is not a permanent solution as I am still getting error messages but email client appears to be picking up the emails!

Following Google search have found solution at

http://answers.microsoft.com/en-us/outlook_com/forum/oemail-oapps/authentication-failure-unknown-user-name-or-bad/6989acc7-862f-46b4-8369-4503580b0368

Have also checked the accounts.ini file ant the incoming port is 995

The current build no is 1044

The port number in the properties is 995, TLS is checked and authentication is set to "auto"

I have been using Opera Mail for about 2 years accessing 3 hotmail accounts.
Yesterday I started getting the following message on one of those accounts

Authentication failure: unknown user name or bad password.
[Error="ProxyNotAuthenticated" AuthResult=0 Proxy:1995=VI1PR03MB1325.eurprd03.prod.outlook.com:ssl

I am able to access the account using MSOutlook having changed the passwords

I have tried re-adding the account but that does not work

Has anyone any idea what I need to do to enable access in Opera Mail

I have tried modifying the index.ini file with Opera Mail closed but when I start the program it appears to find a copy of the unmodified index.ini to overwrite my changes!
However having looked at the file it seemed obvious that the key to my problem is the order in which the labels are created as all the labels are indexed and linked to a parent with an earlier index so I deleted and recreated all the labels in the correct order, as you suggest, and now it is ok.

Thanks burnout246 for your help

Thanks for this response. However I am afraid that this is not the case with my mail.
I have tried to paste a screen copy of the view but am unable to do so so I will try to explain what is happening.
I have set up a label "Essex Vets" and within that labels "Forms 2014/15 and Olympian 2014/15".
I add "Essex Vets" labels to all relevant mails first then add the sub label. In all displays showing both labels the labels are displayed as "Forms 2014/45, Essex Vets" or "Essex Vets, Olympian 2014/15"
Tried changing "match messages in" but than all labels for that group were deleted"

Can anyone explain the logic behind the display of labels in the in the mail views?

I have set up labels and then a second tier of labels below those. With some of the combinations of labels the higher level is displayed first followed by the second, but in others , under the same higher level, the lower one is displayed first