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    Can somebody help my Opera browser

    Opera for Windows
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    • outback4689
      outback4689 last edited by

      I need help what's going on with my Opera browser.the problems is when i first go on the internet using Opera it doesn't matter which webpages i'm on it does this whether i'm on my homepage or other webpages i'm on when i first get on the internet the loading is slow and i get flashing black screen it last few minutes.the loading takes 10-20 minutes before it stop.this been going on now for 4 months now.4 months ago i had my computer work on and i notice they reinstalled a alot of stuff on my computer.the Opera browser was fine before my computer was worked on.since then i got my computer back my opera is the only browser i'm been having trouble with.my problems seems to got worse recently and there are times i can't get on the internet using Opera.i don't know whatever they did to my computer had any effect to the Opera browser.the problem i had with my computer was i had trouble updating my internet explorer so there were able to fix that.i thought maybe there is a bug or virus got into the Opera browser since it is the only browser i'm having trouble with i have contact my tech support for my computer to see if they can find any wrong i have use them 2 time last 24hours they can't find any thing wrong.so i come here for help and hope you can tell me if anything could effect the opera browser.i wasn't able to use Opera the last 2 days but right now for the time being i'm using Opera.i have tried using the bug report 2 weeks ago but no response i'm guessing nobody respond to bugreports i'm using Windows7 and internet explorer11 and using laptop computer.i hope that you can help me fix my problems so i can keep using Opera and i do like using Opera too. Sincerely,Michelle R Young

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      • outback4689
        outback4689 last edited by

        I also want to let you know i have tried uninstalled OPERA and REINSTALLED Opera few times but nothing works even the tech support did this too but nothing works.i even tried updating my Java and my flashing player too but nothing works i tried every thing but nothing works. Sincerely, Michelle R Young

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        • eebie
          eebie last edited by

          try Glary utilities 🙂 They have a paid or a free version so depends on your budget. It runs quite a few diagnostics and I am crazy about it and so are a couple friends who are more tech savvy than I am. Good luck.

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          • outback4689
            outback4689 last edited by

            Thanks eebie i did try using Glary Utilities i was only use the basic scan for free and found some errors and it fixed them but it did not fixed my problems i probaly need to use the deep scan but i would have to pay to active it and i don't have the money for it.that why i use the tech support that i have because it's free after paying 1 year membership and somebody paid that for me.the tech support has all the tools for that.the problems is finding the right person has all the tools.the guy that worked on my computer was suppose to a deep scan and i don't if he did or not he didn't say.they go by whatever the find on my computer that is wrong with my computer.they did found some things wrong with my computer and fixed it and they all thought that was the problem but none of the problems that got fixed didn't solved my problems the problem i had with the tech support that i had he didn't communicate with me since he was fixing my computer by remote he didn't check with me before he was done.i did sent him a message that he didn't fixed it and also told him that i have ask for help or suggestion here for what to do.and wait and see before i contact him again or call and get another tech support for help the problems i'm having it is a mystery hope somebody help me fix this soon. Michelle

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            • lando242
              lando242 last edited by

              Try Malwarebytes also. The problems you are describing do not sound normal.

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              • sgunhouse
                sgunhouse Moderator Volunteer last edited by

                Did you try a clean profile? Which version of Opera are we talking about?

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                • eebie
                  eebie last edited by

                  try advanced system care then cuzz it runs different diagnostics too and again free and paid programs.

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                  • karan4kool
                    karan4kool last edited by

                    Try to turn off your fire wall and then proceed ahed

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                    • hitanykey
                      hitanykey last edited by

                      Go to settings, you might have to check the option to show advanced settings, and uncheck "Use hardware acceleration when available (requires Opera restart)" - restart Opera. If it's already unchecked, check it and restart.

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                      • A Former User
                        A Former User last edited by

                        Try going to the Opera menu - Settings and disable hardware acceleration (you have to enable the checkbox to display advanced settings first). Then restart Opera.

                        You could also try updating your graphics driver.

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                        • outback4689
                          outback4689 last edited by

                          SGUNHOUSE ARE YOU TALKING ABOUT DISK CLEAN UP IN WINDOWS 7?I'M NOT SURE THAT IS I NEVER HEARD BEFORE I LOOK IT OP ABOUT THAT AND IT CAME UP WITH DISK CLEAN CLEAN UP.I have done this and did it before and still didn't solved my problems. i'm using Opera version 26.01656.60

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                          • outback4689
                            outback4689 last edited by

                            i have tried using The Advanced System care and there were alot errors and there were updates that needed for drivers and i fixed all that and updated the drivers and still no luck of fixing my problems.i think there is a virus on my computer but none of the virus programs that i have used and the tech support had use too that is not detected. if there is a virus on my computer i going need alot stronger programs that will detect the virus.and there something weird going on with the browser i couldn't get on the opera browser earlier and now i can get it now.i have also tried disable hardware acceleration but still no luck.

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                            • sgunhouse
                              sgunhouse Moderator Volunteer last edited by

                              If the problem only occurs in Opera (and not in other browsers), then you could see if the problem is in some setting in Opera by creating a new profile. Go to About Opera and copy the path given for your profile, then close Opera. In a file explorer window, go to that path (some of the folders are hidden so the easiest thing is to paste the path into the location bar) then go up one folder so you can rename it. Opera will create a new profile with default bookmarks and such, see how it performs. If it is the same, then you can close Opera, delete the new profile, and rename the old profile back to its original name to get all your settings back. If Opera works better with the new profile then you can copy your bookmarks and such to the new profile (and hopefully not copy whatever setting was causing the problem).

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                              • eebie
                                eebie last edited by

                                I would think if you had that huge a virus problem it would go thru ALL of your browsers? Slow down ALL of your functions? You could try a bit of research before you do anything else and find out the answer to my question...
                                Can a virus attack only one browser when you have several?

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                                • eebie
                                  eebie last edited by

                                  ok I asked a tech guru friend and he said use an uninstall software program to get rid of the virus (if that's the issue). It may be in the software of the Opera browser so doing it manually won't get that out. There are free ones on the web.

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                                  • eebie
                                    eebie last edited by

                                    IObit he says is really good and you can choose free or pro

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                                    • outback4689
                                      outback4689 last edited by

                                      Yay! I found my problems.i deleted my opera user data when i unistalled opera.when i reinstalled the opera and went on the internet using the opera browser i got a whole new home page it like brand new. this how the page look when i from the very first time i installed opera.since i deleted my opera user data it has solved all my problems no more problems when i had my internet explorer updated and fix.this what i need to do with all of long.i didn't think about it until now or anybody didn't think about this too.i guess this wasn't a virus after all.i want to thank you for your suggestion and help.

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                                      • eebie
                                        eebie last edited by

                                        lol so if you ever get a pernicious virus in your browser, you'll know what to do 🙂 (Me too)

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