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    User Banned

    Opera account
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    • backupbarone
      backupbarone last edited by

      Dear Moderators. I've the same problem od the thread. I requested my account to be deleted but now when I try to sign up again the system tells me:

      USER BANNED

      Uh?! Why? Some trouble with database? Could you please delete my username and mail from your database so I can re-sign up again? Old data are:

      [account credentials removed]

      Please, could you also delete my email and/or ID from this post for privacy reasons once you've read the message. Thank you for the support and the browser! Keep the good work, guys!

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      • christoph142
        christoph142 last edited by

        Sorry, but that user name isn't valid for this forum. It might be, that it's part of MyOpera and locked somewhere in old databases, but unfortunately I can't help you with that.

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        • backupbarone
          backupbarone last edited by

          Thank you very much for your kind answer Christoph142. So, we've got bad news here... Yes, you are right, that user ID and mail were part of my old opera 12 (was it 12?) "MyOpera" account. Are there any chance to use my actual Gmail email address? Thank you for the support, have a nice day.

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          • christoph142
            christoph142 last edited by

            We'll try to. I don't know if it's gonna work, but we'll find out together 😉
            I'm gonna change your email manually now. You'll have to confirm it then.

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            • backupbarone
              backupbarone last edited by

              I've just made a try to create a new account. It seems it's the email the problem: the system says "this email is already used by another account". Damn?! 🙂 But I can't cancel my old MyOpera account because...I can't login anymore (user banned). Uff, I'm afraid I have to do an Opera linked new Gmail account.

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              • christoph142
                christoph142 last edited by

                No, it's in use, because I just linked it to this account 😉

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                • backupbarone
                  backupbarone last edited by

                  I got a bit lost! 😃 BTW, thank you for your help.

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                  • richking2
                    richking2 last edited by

                    @Christoph142 can u please reactivate my account for me its richking1

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                    • christoph142
                      christoph142 last edited by

                      Sorry, there's no account with that name. I guess you were using it in the old forums...?

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                      • richking2
                        richking2 last edited by

                        @christoph142 yes I was and I jus need my sync bookmarks they are very important to me

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                        • leocg
                          leocg Moderator Volunteer last edited by

                          I jus need my sync bookmarks they are very important to me

                          What happens when you try to login on link.opera.com?

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                          • richking2
                            richking2 last edited by

                            @leocg its saying user is banned

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                            • Deleted User
                              Deleted User last edited by

                              Hi,

                              I have the same problem with two of my accounts. I forgot usernames but I know what emails they use. I made this two accounts couple of years ago, don't remember exactly when but I never really used them so I forgot usernames. Now when I tried to log in it says on both that "User is banned." I would like to delete both accounts to free email adresses so I can make a new account. Or to delete one of accounts and remove ban from the other so I could use it. I really don't know why they are banned. I don't want to write email here on forum to be public, I hope I can send them to admins privately.

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                              • christoph142
                                christoph142 last edited by

                                I made this two accounts couple of years ago

                                Sorry, but we (admins) can only help with accounts in this forum, not with former myOpera accounts.

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                                • Deleted User
                                  Deleted User last edited by

                                  So who can help me then? Can i send you these email adresses so you can check if you can do something? I'm not really sure how old they are.

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                                  • Deleted User
                                    Deleted User last edited by

                                    Anyone? I want my email addresses free.

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                                    • sgunhouse
                                      sgunhouse Moderator Volunteer last edited by

                                      Hmm obviously you really shouldn't post email addresses publicly (unless you're testing your new improved spam filter or it's a disposable account). Tell you what, I have the same username over at Vivaldi.net ... email it to me there and I'll look into it.

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                                      • gh0sth4wk
                                        gh0sth4wk last edited by

                                        hey guys! So it looks that my old account, that I hadn't used in years was banned for apparently no reason. the username is renanlazarotto, and I think that it is not registered here on the forum (it was from MyOpera, and I noticed that its banned when I tried to reset the password to use for Opera Link).

                                        If there is anything you can do to me, I'll be happy. Thanks!

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                                        • christoph142
                                          christoph142 last edited by admin

                                          anything you can do to me

                                          I guess you meant to say "for me" ^^
                                          But in any case, the answer unfortunately is no.

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                                          • chainmailkid
                                            chainmailkid last edited by

                                            My account was also banned.

                                            This is an unacceptable condition!

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