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    User Banned

    Opera account
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    • Deleted User
      Deleted User last edited by

      @haavard: that's simply not true. Never got any email and if I try to recover my password is says user banned!!!!!!!!

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      • leocg
        leocg Moderator Volunteer last edited by

        Never got any email

        Maybe your email service/cliente had blocked it?

        if I try to recover my password is says user banned!!

        Probably because it was never confirmed

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        • christoph142
          christoph142 last edited by

          @Harald: Ich hab dir eben dein Profil nochmal zurück gesetzt. Du solltest eine neue Bestätigungsmail bekommen haben.

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          • mjoelnirit
            mjoelnirit last edited by

            Hello

            1. Account was banned too

            please delete [account name removed for privacy]

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            • christoph142
              christoph142 last edited by

              @mjoelnirit: I've sent an email to your original address.

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              • backupbarone
                backupbarone last edited by

                Dear Moderators. I've the same problem od the thread. I requested my account to be deleted but now when I try to sign up again the system tells me:

                USER BANNED

                Uh?! Why? Some trouble with database? Could you please delete my username and mail from your database so I can re-sign up again? Old data are:

                [account credentials removed]

                Please, could you also delete my email and/or ID from this post for privacy reasons once you've read the message. Thank you for the support and the browser! Keep the good work, guys!

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                • christoph142
                  christoph142 last edited by

                  Sorry, but that user name isn't valid for this forum. It might be, that it's part of MyOpera and locked somewhere in old databases, but unfortunately I can't help you with that.

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                  • backupbarone
                    backupbarone last edited by

                    Thank you very much for your kind answer Christoph142. So, we've got bad news here... Yes, you are right, that user ID and mail were part of my old opera 12 (was it 12?) "MyOpera" account. Are there any chance to use my actual Gmail email address? Thank you for the support, have a nice day.

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                    • christoph142
                      christoph142 last edited by

                      We'll try to. I don't know if it's gonna work, but we'll find out together 😉
                      I'm gonna change your email manually now. You'll have to confirm it then.

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                      • backupbarone
                        backupbarone last edited by

                        I've just made a try to create a new account. It seems it's the email the problem: the system says "this email is already used by another account". Damn?! 🙂 But I can't cancel my old MyOpera account because...I can't login anymore (user banned). Uff, I'm afraid I have to do an Opera linked new Gmail account.

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                        • christoph142
                          christoph142 last edited by

                          No, it's in use, because I just linked it to this account 😉

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                          • backupbarone
                            backupbarone last edited by

                            I got a bit lost! 😃 BTW, thank you for your help.

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                            • richking2
                              richking2 last edited by

                              @Christoph142 can u please reactivate my account for me its richking1

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                              • christoph142
                                christoph142 last edited by

                                Sorry, there's no account with that name. I guess you were using it in the old forums...?

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                                • richking2
                                  richking2 last edited by

                                  @christoph142 yes I was and I jus need my sync bookmarks they are very important to me

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                                  • leocg
                                    leocg Moderator Volunteer last edited by

                                    I jus need my sync bookmarks they are very important to me

                                    What happens when you try to login on link.opera.com?

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                                    • richking2
                                      richking2 last edited by

                                      @leocg its saying user is banned

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                                      • Deleted User
                                        Deleted User last edited by

                                        Hi,

                                        I have the same problem with two of my accounts. I forgot usernames but I know what emails they use. I made this two accounts couple of years ago, don't remember exactly when but I never really used them so I forgot usernames. Now when I tried to log in it says on both that "User is banned." I would like to delete both accounts to free email adresses so I can make a new account. Or to delete one of accounts and remove ban from the other so I could use it. I really don't know why they are banned. I don't want to write email here on forum to be public, I hope I can send them to admins privately.

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                                        • christoph142
                                          christoph142 last edited by

                                          I made this two accounts couple of years ago

                                          Sorry, but we (admins) can only help with accounts in this forum, not with former myOpera accounts.

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                                          • Deleted User
                                            Deleted User last edited by

                                            So who can help me then? Can i send you these email adresses so you can check if you can do something? I'm not really sure how old they are.

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