Unable to access my Opera account and sync my data on a new device
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Jkslili97 last edited by
Hello,
I recently switched to a new smartphone and wanted to log in to my Opera account and synchronize all my data. However, I am being asked to enter a “Passphrase”, even though I have never set or entered one.
When I try to change the encryption settings, the only available option is a passphrase. The “Use Opera account credentials” option is greyed out and cannot be selected.
I also tried to pair my old and new devices. However, the QR code does not load on my old device. When I try the process in the opposite direction, the new device cannot scan/read the QR code.
Could you please tell me what I need to do to access my Opera account on my new device and restore/synchronize all my data?
I would really appreciate your help, as I need to transfer my synced data from my old device to the new one.
Thank you in advance for your assistance.
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leocg Moderator Volunteer last edited by@Jkslili97 The only way would be by resetting the passphrase, what would remove your synced data from the servers.