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    Opera won't start

    Opera for Windows
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    • lem729
      lem729 last edited by

      @asplode

      Do you mean you just installed Opera 21 from Opera 20? Save the profile first (copy it to be on the safe side), but if Opera 20 was working, go back to it. If you look at the root directory for Opera, there should still be an Opera 20 folder in it. If it is there, all you have to do, I believe, is delete the Opera 21 folder. Otherwise, uninstall Opera 21, reinstall Opera 20. You saved/copied the Opera 20 profile, so you can try substituting it in Opera 20 for the profile that is there.

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      • asplode
        asplode last edited by

        I upgraded from : Opera 21.0.1432.57
        I upgraded to : Opera 21.0.1432.67

        Opera 21.0.1432.57 worked fine before the upgrade.

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        • im5049
          im5049 last edited by

          Here's the debug log: Failed running Opera.exe
          [0516/082556:FATAL:launcher.cc(274)] Failed running Opera.exe
          [0516/082644:FATAL:launcher.cc(274)] Failed running Opera.exe
          [0516/082657:FATAL:launcher.cc(274)] Failed running Opera.exe

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          • ggmsmolly
            ggmsmolly last edited by

            I am having allot of problems with pages loading, images loading and Youtube won't work correctly since the new update.

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            • ggmsmolly
              ggmsmolly last edited by

              Also, my Roboform won't load any longer.

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              • leocg
                leocg Moderator Volunteer last edited by

                I am having allot of problems with pages loading, images loading and Youtube won't work correctly since the new update.

                It's offtopic. Please search for a topic/discussion about page loading problems or open a new one if you can't find one appropriate to your questions.

                The same for the roboform issue.

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                • leocg
                  leocg Moderator Volunteer last edited by

                  I would do that if I could, but remember, I can't start Opera.

                  Make a standalone installation and see if it works.

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    Here's the debug log: Failed running Opera.exe
                    [0516/082556:FATAL:launcher.cc(274)] Failed running Opera.exe
                    [0516/082644:FATAL:launcher.cc(274)] Failed running Opera.exe
                    [0516/082657:FATAL:launcher.cc(274)] Failed running Opera.exe

                    Have you tried a reinstall? Also, if you delete the folder with the last build, does Opera works?

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                    • linuxmint7
                      linuxmint7 last edited by

                      It looks like it could be a failed update.

                      Do a search (in windows) for the folder '21.0.1432.67' (there should be only one instance). In the search results, right click that folder (21.0.1432.67) and select 'Open containing folder'. A new window should open up which contains that folder (21.0.1432.67) and (hopefully) at least one other folder with a load of numbers for it's name (maybe 21.0.1432.57 ???). If there is, then you can safely delete the folder named '21.0.1432.67' and should be able to start Opera again.

                      One caveat though, Opera is set to auto update, with no direct user controls to disable this, so one of two things could happen if indeed Opera is able to start after you deleting the above folder. 1) the update goes well this time and things work as the should, or 2) things don't go well and you are back to where you started. But then you now know what to do if '2' does indeed happens to you again.

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                      • asplode
                        asplode last edited by

                        Okay.

                        I deleted my Opera Stable profile from AppData\Roaming.

                        I deleted my Opera Stable cache from AppData\Local.

                        I uninstalled Opera. I removed the current and past versions of Opera from "C:\Program Files (x86)\Opera". (I run Win7 x64.)

                        I reinstalled Opera. IT DOES THE SAME EXACT THING.

                        I give a vote of no-confidence for Opera version 21.0.1432.67. This is garbage.

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                        • im5049
                          im5049 last edited by

                          I deleted everything and tried reinstalling version 20. Even though I ran this version for several weeks, now it's the same result - it won't start.
                          Here's the debug file:
                          [0516/132722:FATAL:launcher.cc(263)] Failed running Opera.exe

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                          • asplode
                            asplode last edited by

                            @im5049 Where is this debug file? I imagine you have to start the opera.exe (or launcher.exe) with a special argument to generate a debug file?

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              Have you both tried to start Opera using "run as administrator"?

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                              • asplode
                                asplode last edited by

                                @leocg I believe I did a couple of times just to make sure when this first started, just to make sure there weren't any further "administrative tasks" an upgrade from 21.0.1432.57 to 21.0.1432.67 (an increase of only 00.0.0000.10) might require.

                                Other than that, running your browser as an administrator seems like an awful idea in normal circumstances. Shouldn't ever need to do that, and it's a bad security practice. Opera shouldn't require users to run their browsers as admin, even only once. Teaches bad security.

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                                • linuxmint7
                                  linuxmint7 last edited by

                                  Maybe there are rogue registry entries left over from the 21.0.1432.67 version of Opera ?.

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                                  • im5049
                                    im5049 last edited by

                                    asplode: I didn't attache the file. I just copied in the text: "[0516/132722:FATAL:launcher.cc(263)] Failed running Opera.exe"
                                    I've also tried running the exe files as administrator. I've deleted, reinstalled, old version, new version. Absolutely nothing gets Opera to start, despite having used it successfully up until now.

                                    Based on the error message I get when I try the exe file directly (can't execute the path or file; may not have appropriate permissions to access the file), I suspect it may have something to do with access control. I've tried giving full control to the Opera folder to all users ((creator owner" "system" "administrator" "trustedinstaller") but that didn't work.

                                    I also did a complete uninstall and delete of all Opera files (appdata, local, roaming, etc) and then reinstalled, but same problem. I'm at a complete loss.

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                                    • web-d
                                      web-d last edited by

                                      @im5049,

                                      Does the Opera browser work in any other account (preferably an administrator account)? If so, then your user account profile may be corrupted. If this is the case then at best, all you'll have to do is create a new user account & reconfigure any application that stored it's preferences & configuration settings in the user account folder (%homepath%).

                                      On the other hand, like suggested above by linuxmint7, perhaps this is the result of a failed update which left some registry entries that is causing the problem. If this is what is happening then there are free uninstaller software that can help remove any leftover unwanted files and registry entries when you uninstall an application. You can even open the registry editor and try to find & remove them on your own by using the 'Find' option and searching for words like 'Opera'.

                                      Another possibility is that the prefetch cache for the Opera application has become corrupted. This is unlikely but does happen on occasion (rarely). To remedy this situation, all you have to do is simply delete any file the contains the word 'Opera' from the prefetch folder located at 'c:/windows/prefetch'(%windir%/prefetch).

                                      Hope you can figure out this problem to help others that may also face it.

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                                      • im5049
                                        im5049 last edited by

                                        Couldn't access prefetch folder, but removed every reference to Opera that I could find in the registry.
                                        Same result, same debug message.
                                        My user account shouldn't matter since I had successfully installed and run Opera before this.

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                                        • linuxmint7
                                          linuxmint7 last edited by

                                          What specific version of Opera 21 did you install and re-install ?, And was it from the same .exe ?.

                                          Have you tried downloading it again ?, or maybe even tried a different version of 21.

                                          ftp://ftp.opera.com/pub/opera/desktop/

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                                          • web-d
                                            web-d last edited by

                                            My user account shouldn't matter since I had successfully installed and run Opera before this.

                                            Even if you had successfully installed & used Opera before, that doesn't change the fact that if your user account profile became corrupted, that it wont no longer work properly.

                                            Are you one a 'Standard' account or an 'Administrator' account btw ? I ask because you said that you can't access the 'prefetch' directory, which is a bit strange. You should really try running Opera from another account, there is no harm in trying!

                                            You may also want to run a check on your hard disk drive for errors or bad sectors, just to be on the safe side. You can even try a system restore to a previous restore point before you updated Opera and see if that helps.

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