No imported browser data after reinstalling

[insthegames85]

insthegames85 @leocg last edited by

@leocg said in No imported browser data after reinstalling:

If you go there and login, do you see that you have data there?

i logged in to my account, went to the options for importing saved data, entered the encryption password and nothing imported. I went to my account under "View your synced data" and there is nothing there.

[leocg]

leocg Moderator Volunteer @insthegames85 last edited by

@insthegames85 So you went to www.sync.opera.com and there is no data listed there?

[insthegames85]

insthegames85 @leocg last edited by

@leocg yes

[leocg]

leocg Moderator Volunteer @insthegames85 last edited by

@insthegames85 Then there is no data to be synced/recovered.

[insthegames85]

insthegames85 @leocg last edited by

@leocg In such an interesting case, because from the moment I installed opera gx, i.e. about 2.5 years, I had the same account and synchronization turned on. Why then was nothing saved to my account?

[leocg]

leocg Moderator Volunteer @insthegames85 last edited by

@insthegames85 Was sync enabled? Have you ever checked to see if your data had been synced?

[insthegames85]

insthegames85 @leocg last edited by

@leocg yes

[leocg]

leocg Moderator Volunteer @insthegames85 last edited by

@insthegames85 So there was data listed in www.sync.opera.com before?

Have you used the option to reset the passphrase recently?

[insthegames85]

insthegames85 @leocg last edited by

@leocg said in No imported browser data after reinstalling:

So there was data listed in www.sync.opera.com before?
Have you used the option to reset the passphrase recently?

I don't know if they were on this page, which I give because I visited it only a few times in my life. I've never used them because I don't need to. I logged in from my browser settings and turned on sync. After installing it, I logged into my account and was asked for a password to encrypt my saved data. I had a problem for some time because I did not know what the password was and I tried to change it, but the only option it showed me was to erase all data in a situation where I am unable to remember this password. After what time I was able to log in using the encryption password and I was surprised because nothing was imported for me. I didn't wipe my data, I didn't change anything.

[leocg]

leocg Moderator Volunteer @insthegames85 last edited by

@insthegames85 So did you reset the passphrase or not?

[insthegames85]

insthegames85 @leocg last edited by

@leocg said in No imported browser data after reinstalling:

So did you reset the passphrase or not?

no