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    No option to enter sync passphrase

    Opera for computers
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    • leocg
      leocg Moderator Volunteer @xentrax last edited by

      @xentrax You can try the following:

      Logout from Sync on all devices
      Go to www.sync.opera.com and reset your passphrase. That will also reset your synced data
      Login to Sync gain in one device and set a new passphrase. If it works, do that part in the other devices.

      Reply Quote 0
        schammy 1 Reply Last reply
      • wouter445
        wouter445 last edited by leocg

        most likely i doing something wrong but when i log in on the right (user) going into opera://settings/syncSetup
        all the blue tabs are turned on but the "user" still said something going wrong and do not upload the information.

        did i login with the wrong password? i have 2 passwords 1 "basic user" 2 for sync

        Reply Quote 0
          1 Reply Last reply
        • schammy
          schammy @leocg last edited by

          @leocg I'm having the same issue. My sync is completely broken because the passphrase section has disappeared. Honestly it's pretty insane that Opera knew about this a month before release but they pushed it out anyways.

          This is a critical bug. Nuking all synced data by resetting the password and starting fresh is also not an acceptable solution.

          Reply Quote 0
            leocg 1 Reply Last reply
          • Bloodseeker21
            Bloodseeker21 last edited by leocg

            I am doing everything and I have looked though almost as many forums as possible and nun of them answer the question as to how to get back your synced items. Have some case sensitive stuff that i need to restore back and its not allowing the sync process to happen. i have everything, my passphrase etc. but no location to insert it. i have seen question about singing in and logging out and nothing works and no it never once asks for me to insert my passphrase to decrypt my sync. all I have is an error saying synchronization has encountered a problem and nothing indicating how to resolve it

            Reply Quote 3
              schammy aroos 2 Replies Last reply
            • leocg
              leocg Moderator Volunteer @schammy last edited by

              @schammy They knew?

              Reply Quote 0
                1 Reply Last reply
              • schammy
                schammy @Bloodseeker21 last edited by

                @bloodseeker21 Same here. Can't believe this hasn't been fixed yet.

                Reply Quote 0
                  1 Reply Last reply
                • aroos
                  aroos @Bloodseeker21 last edited by

                  @bloodseeker21 Same problem. I synced all my settings on one installation and specified a passphrase. When logging into another device I can't enter a passphrase. This is on Mac.

                  Reply Quote 0
                    1 Reply Last reply
                  • aroos
                    aroos last edited by

                    Same behaviour on MacOS. I raised a bug report.
                    I'm able to specify a passphrase when I don't have any synced data yet.
                    Once the data is synced I can't enter a passphrase (tested on different Mac, new Opera setup).

                    Reply Quote 0
                      1 Reply Last reply
                    • cgigate
                      cgigate last edited by

                      After a new version auto update , I am experiencing Opera Sync err, it seems to need a re-entry the Passphrase, but nowhere has a field for Passphrase!
                      Is any solution !
                      image_2023-03-05_174020790.png Screenshot 2023-03-05 173154_opera-sync-errs.png

                      Reply Quote 1
                        Bloodseeker21 1 Reply Last reply
                      • xentrax
                        xentrax last edited by

                        There are not many complaints about this problem on the Internet. I think just a few people used the Passphrase feature. But I think Opera should keep the feature because they had a breach in 2016 when the customer data had leaked to Internet. With the Passphrase enabled such unauthorized leaks are harmless. There is no way to tell if the cryptography does not have some backdoor for the government access but this is not a big concern, I am mostly concerned about potential unauthorized leaks. It did happen in the past, it can happen again.

                        I tried creating a new account from scratch and the problem is still there. So far, no mention of this issue in https://blogs.opera.com/desktop/changelog-for-96/

                        Reply Quote 1
                          aroos 1 Reply Last reply
                        • aroos
                          aroos @xentrax last edited by

                          @xentrax The problem is generic to the Opera Desktop version 96; it makes no difference if you specify a passphrase or use the standard (only encrypt passwords with your account credentials) - both don't work which effectively makes synchronisation useless in the desktop version. I had no trouble setting synchronisation up in the Android version.

                          Reply Quote 0
                            1 Reply Last reply
                          • jan6mares
                            jan6mares last edited by

                            I can confirm, the same here.
                            Opera v96 on my Win 10 machine tells me "Synchronization has encountered a problem" and prompts me to log in again. I entered my credentials, but there is no input for the sync passphrase in the Opera settings anymore.
                            Now the settings page says I am signed in, but the information under the Opera Account icon remains Synchronization has encountered a problem and my data is not synchronized.
                            I can still see my computer at https://www.sync.opera.com/devices
                            No problem od my Android device.

                            Version:96.0.4693.31
                            Opera is up to date
                            Update stream:Stable
                            System:Windows 10 64-bit
                            Chromium version:110.0.5481.178

                            Reply Quote 0
                              1 Reply Last reply
                            • aroos
                              aroos last edited by

                              Workaround that worked for me:

                              • Install Opera 95
                              • Setup passphrase
                              • Update to Opera 96

                              Sync seems to be working

                              Reply Quote 2
                                JackWalker 1 Reply Last reply
                              • tgbcat
                                tgbcat last edited by

                                Linux user here. Installed through Snap.
                                The problem exists within all of the available versions, including Opera 96 (stable), 97(beta) and 98 (developer).
                                I have to reset the passphrase and use my account password only.

                                Reply Quote 0
                                  1 Reply Last reply
                                • diaruys
                                  diaruys last edited by leocg

                                  I have just reinstall Opera Browser on my Linux machine (Pop!_OS 20.04) after more than six months and I'm having a problem with synchronization.

                                  I have restart my machine, re-login into my opera account, but the problem still persist.

                                  It also did not ask for my passphrase for synchronization.

                                  image_2023-03-08_161112250.png

                                  Reply Quote 1
                                    Rathmon 1 Reply Last reply
                                  • A Former User
                                    A Former User last edited by

                                    Still have same issue. In "Advanced sync" section, we need form to enter password ( passphrase) but this part missing. I expected this to be fixed in the next update but it didn't.

                                    opera://sync-internals/

                                    Opera Snapshot_2023-03-08_154041_opera.png

                                    Reply Quote 1
                                      Rathmon 1 Reply Last reply
                                    • Rathmon
                                      Rathmon @Guest last edited by

                                      @berrram Here here. I've been banging my head against the wall for the last couple days over this.

                                      Reply Quote 1
                                        1 Reply Last reply
                                      • Rathmon
                                        Rathmon @diaruys last edited by

                                        @diaruys In opera://sync-internals after many random button clicks from yesterday to today, apparently out of nowhere hitting disable sync, and then request start, shutting down opera after logging out, and finally turning it back on again and logging in, seemed to correct my issues.

                                        Reply Quote 0
                                          diaruys 1 Reply Last reply
                                        • erxhuu
                                          erxhuu last edited by

                                          Hi,

                                          I have the same issue on both MacOS an Windows 11 ARM. I can log in but the sync is not working.
                                          It says: Synchronisation has encountered a problem. And the passphrase part is missing from settings.

                                          Reply Quote 0
                                            1 Reply Last reply
                                          • diaruys
                                            diaruys @Rathmon last edited by

                                            @rathmon Thank you for the suggestion. I followed your steps a couple of times and even reinstalling Opera, but the issue still persist 😞

                                            Reply Quote 0
                                              Rathmon 1 Reply Last reply
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