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    Opera GX doesn't open or crashes just after it Topic

    Opera GX
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    • aquarigger
      aquarigger last edited by

      same

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      • aquarigger
        aquarigger last edited by aquarigger

        I recently downloaded opera and I managed to open it once did a bit of looking then closed it and later tried reopening it at which the splash screen played but no browser actually opened.
        I after tried redownloading it multiple times trying different things and restarting my computer. none of these worked. I have looked for people with the same problem but none that I saw got a working conclusion. I have tried turning off anti virus, downloading it on different days but the same thing keeps happening I open up task manager and there is no opera GX there.

        My OS is windows
        not sure what it meant by version of opera

        Please help I think the browser looks really nice and from when I was actually able to open it.

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          leocg 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @aquarigger last edited by

          @aquarigger You can check your version of Opera in Menu > Help > About Opera.

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            aquarigger 1 Reply Last reply
          • aquarigger
            aquarigger @leocg last edited by

            @leocg is that in opera? because i cant open it if not then where is the menu button

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @aquarigger last edited by

              @aquarigger You should be able to check it in Control Panel/Settings > Apps

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                aquarigger 1 Reply Last reply
              • aquarigger
                aquarigger @leocg last edited by

                @leocg Opera GX Stable 68.0.3618.206
                i think that is what you wanted?

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                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @aquarigger last edited by

                  @aquarigger I want nothing, I was just trying to answer your question.

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                    aquarigger 1 Reply Last reply
                  • aquarigger
                    aquarigger @leocg last edited by

                    @leocg ye that is the version of opera that i assume you needed to help me open opera.

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                      leocg 1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @aquarigger last edited by

                      @aquarigger I don't know hoe to help, sorry.

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                      • burnout426
                        burnout426 Volunteer last edited by

                        Lots of users (usually Opera GX specifically) get this problem. Still haven't been able to pin down the cause, but temporarily create a new user account on Windows and try Opera GX there.

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                        • A Former User
                          A Former User last edited by

                          The problem seemed like it began from the Widgets folder. You need to Rename or remove the Widgets folder and then open opera again. Let me know if it has worked.

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                            burnout426 1 Reply Last reply
                          • burnout426
                            burnout426 Volunteer @Guest last edited by

                            @naheed What widgets folder are you referring to?

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                              A Former User 1 Reply Last reply
                            • jryc
                              jryc Opera last edited by

                              @aquarigger Hi! Could you please add environmental variable like "OPERA_CRASH_EMAIL=your@mail.com"
                              It will be helpful to get an info from you. I suspect some crash at startup. Thanks!

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                              • A Former User
                                A Former User last edited by

                                @aquarigger i have the same issue with both opera gx and normal opera
                                i still have not found a solution but have been looking for people with the same issue and found you

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                                  jryc 1 Reply Last reply
                                • jryc
                                  jryc Opera @Guest last edited by

                                  @flymah14 Hey! I have few questions regarding this problem. We are trying to solve it 🙂 Do you have some AntiVirus software installed? Could you please check the installation directory. Default is c:\Program Files\Opera GX\ or c:\Program Files\Opera\ there is a file installer_prefs.json, please open it and check what value do you have of "single_profile": - true or false? Thanks in advance!

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                                    A Former User 2 Replies Last reply
                                  • A Former User
                                    A Former User @jryc last edited by This post is deleted!
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                                    • A Former User
                                      A Former User @jryc last edited by A Former User

                                      @jryc ok so I have an antivirus installed now but when I first tried to download it I didn't have it
                                      the install path that is automatically used is C:\Users\harcs\AppData\Local\Programs and the single_profile value is false
                                      please let me know if there is anything I can do
                                      my computer is a dell and my os is windows
                                      my friends have all been able to install it without a problem and I would very much like to know why it is happening to me

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                                      • A Former User
                                        A Former User @burnout426 last edited by

                                        @burnout426 The widget folder is located in Opera\widgets. You need to locate it and then rename or remove it.

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                                          burnout426 1 Reply Last reply
                                        • burnout426
                                          burnout426 Volunteer @Guest last edited by

                                          @naheed I don't have that folder and have never seen it.

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                                          • A Former User
                                            A Former User last edited by

                                            @naheed said in It won't open:

                                            The widget folder is located in Opera\widgets.

                                            @burnout426 So sorry, I think I haven't guided you properly. So, the folder is located in somewhere Program Files or C:\Users > [username] > AppData > Local > Opera > Widgets. Check it and let me know if it helps.

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                                              leocg 1 Reply Last reply
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