"Profile Error Occurred" - Message On Opera Startup
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tapedi2471 last edited by
What OS are you guys on? I get this error at ~1% of launches on Windows 7 x64. It has been going on forever, but it would only fail to read settings until recent months. Now it also wipes cookies.
I suspect it's caused by a failed call to CryptUnprotectData() in crypt32.dll. With
--enable-loggingI seeERROR:os_crypt_win.cc(92)] Failed to decrypt: The parameter is incorrect. (0x57)every launch, but I think there were multiple such lines on a problematic launch. The cookie wipes started to occur for me around the same time as the latest crypt32.dll update (6.1.7601.24542).Can we please get --disable-encryption support in Opera to avoid such issues?
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andrius-s last edited by andrius-s
The latest occurrence has been observed today (23rd May, 2020). The Cookies has been wiped just after automatical update of Opera browser (updated to v68.0.3618.125). Luckily, now I have a backup copy of the file "...\AppData\Roaming\Opera Software\Opera Stable\Cookies". By restoring the only file "Cookies" (without extension) my settings of opened Web-Sites are back...
Currently, I'm not sure by 100%, that issue is related to automatical update of browser, but I'll notice that. In the future I'll inform you about my observations. How about You guys? - Are You observing this issue just after automatical update of browser too??? -
burnout426 Volunteer last edited by
@tapedi2471 said in "Profile Error Occurred" - Message On Opera Startup:
I suspect it's caused by a failed call to CryptUnprotectData() in crypt32.dll.
Changing the password for the Windows user account in question has fixed some things like this for some users. It might cause previously-saved passwords and cookies etc. to not be used though. But, if you change the password and then start with a new Opera profile, the combo might help.
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tapedi2471 last edited by
Are You observing this issue just after automatical update of browser too?
I thought so, but no. The last time it happened on a normal launch. There was a welcome page, but that's probably because of a failure to read some file. Still, this error might be more likely to occur following an update.
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A Former User last edited by
With all Operas alleged problems during the past few years it makes me wonder what else is wrong with it that we don't know about. Personally I would remove it, Can you trust a browser with your financial details when it behaves erratically and has I believe far east foreign owners.( I stand to be corrected on that point). It all boils down to is Opera worth bothering with when their are more sturdy alternatives available.
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andrius-s last edited by andrius-s
The latest occurrence has been observed today (30th May, 2020). This issue occured after regular restart of Opera browser. An auto-update has not taken place in this time, thus I do confirm: this problem isn't related to auto-updates. Current version of Opera remains v68.0.3618.125.
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andrius-s last edited by
It's very strange, but each such issue leads to the appearance of the Welcome screen. Even without an auto-update of the Opera browser. Additionally, today I found a subfolder "opera autoupdate" inside of the folder "...\AppData\Local\Temp" and the timestamp of the subfolder "opera autoupdate" equals to the moment, when "Profile Error Occurred" issue has been generated...
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andrius-s last edited by
The same situation is today (as of 06th June, 2020, Opera v68.0.3618.125) after regular restart of Opera browser: "Profile Error Occurred" dialog, Welcome screen in Opera browser, wiped cookies and "opera autoupdate" subfolder inside of the folder "...\AppData\Local\Temp"...
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tapedi2471 last edited by
I've got it again, this time I've saved the log with
--v=1. Maybe it's not related to os_crypt_win.cc after all, as it appears in the problematic log only once, just like with a normal launch.The first difference between the logs is
VERBOSE1:statistics_recorder.cc(438)] Collections of all histogramson a problematic launch.I've noticed that the last 2 times the problem appeared after high RAM usage (either by Opera or by another program).
I've backed up Cookies file before the problematic launch and was able to restore it afterwards, therefore the file itself was not corrupt.
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andrius-s last edited by
Latest occurrence has been today (as of 21th June, 2020, Opera v68.0.3618.165) after regular restart of Opera browser: "Profile Error Occurred" dialog, Welcome screen in Opera browser, wiped cookies and "opera autoupdate" subfolder inside of the folder "...\AppData\Local\Temp"...
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tapedi2471 last edited by
@andrius-s On June 19 I had an autoupdate to 68.0.3618.173 with a Profile Error, but no cookie wipe. How comes you are still on .165?
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tapedi2471 last edited by
Still an issue on 69.0.3686.36. Got the error twice: with and without cookie wipe.
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andrius-s last edited by
Latest occurrence has been observed today (as of 26th July, 2020, Opera 69.0.3686.77)...
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andrius-s last edited by
Still experiencing this annoying issue (as of 2nd August, 2020, Opera 69.0.3686.95)...
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A Former User last edited by
@leocg Not the same person but I had that happened to me about an hour ago, and yesterday as well. Solved itself by closing and opening the browser. Just updated to v70 and everything's ok, although I'm not logged in by default to websites like gmail/youtube, twitch, reddit, etc.. At least it remembers my login details.
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andrius-s last edited by
@leocg said in "Profile Error Occurred" - Message On Opera Startup:
@andrius-s What about Opera 70?
Already updated to 70.0.3728.71. I will keep my eyes on it and will inform on this thread...
