[Solved]Unable to synchronise Opera 36

A Former User @Guest

Just tried again and it's still not working.
I'm still getting e-mails saying I've logged in, but no indication on the browser.

We have noticed a new sign-in to your Opera account (davehawley). 

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Browser: Opera 36.0.2130

OS: Windows XP

IP: 151.225.233.75

I can't see anything in the documentation to say that there is any minimum version of Opera that's needed to be able to sync.

Could someone from Opera clarify this please?
Thanks, Dave.

A Former User @Guest

Still no answer from Opera about this?
How can I send them a request directly?

leocg

leocg Moderator Volunteer @Guest

@davehawley You can try https://www.opera.com/contact/support-form

I guess the most logical thing is to consider that sync is no longer supported since the version and the OS are no longer supported.

burnout426

burnout426 Volunteer

Maybe @rfurmanski would know since he fixed it for you last time it broke in Opera 36 in your old thread.

A Former User @burnout426

@burnout426 Thanks, I had forgotten about that being fixed by someone specific! I have opened a chat to ask him. Cheers, Dave.

burnout426

burnout426 Volunteer

I asked Opera and they said they're done with supporting Opera 36 with their services due to technical security issues. So, there's your answer.

However, my guess is that since Opera is Chromium-based and uses the system's network stack, it's probably an issue with WinXP SP3 not supporting sha-2 (sha-256 for example) certs.

If you goto https://answers.microsoft.com/en-us/windows/forum/all/win-xp-sp3-sha-256-fix-found-but-cant-download-it/fee9c26b-388e-4a91-8511-b248566ef018, you'll see talk about a fix. The download links mentioned on that page no longer work, but if search for the filename (notice the one link has sp4 in it), you might be able to find the file on the net and install it. Then, Opera 36 might be able to take advantage of the fix. However, in Internet Options (in the control panel) under the "advanced" tab, you might want to make sure that TLS 1.2 is enabled. But, I forget if that's even an option. If not, see if you can find some TLS 1.2 hotfix or something for WinXP SP3. Then again, the sync server might require TLS 1.3 with no TLS downgrading, so you might still be stuck and will have to look for a solution for that for WinXP.

Further, there might be some other encryption algorithms needed for the sync server that WinXP doesn't support. You would have to see if there's a way to hack those things into WinXP too. Even after all that though, I'm not sure if the version of Chromium Opera 36 uses can automatically take advantage of all those fixes or not.

Short of those things, I' think you're probably out of luck now.

A Former User @burnout426

@burnout426 Thank you so much!
@rfurmanski hasn't responded to my chat request, but you've confirmed what I suspected was the case anyway, I just wanted it to hear it from someone at Opera, and that's what you've done for me and I'm very grateful for that.
I do have the updates you mentioned on XP already, which enables the use of TLSv1.2 in Internet Explorer and other programs which use it to display things, like the Eudora e-mail client.
It doesn't run to TLSv1.3 though, so that may be the sticking point.
It's not really a problem as I don't now use Opera as my default browser, it was just nice that Opera Sync was keeping a cloud backup of things like its bookmarks and logins. Not the end of the world if it's not going to work any more though!
Thanks again, Cheers, Dave.

burnout426

burnout426 Volunteer @Guest

@davehawley You data should still be accessible by a modern version of Opera on a newer OS though if you haven't cleared it at sync.opera.com.

A Former User @burnout426

@burnout426 Thanks again, yes of course, in fact the last time I tried I could still access the data online with Opera 36! It seems to be just the automatic sync mechanism which no longer works between the browser and the server. As you say, it could be any one or more of now unsupported security protocols which are failing. Never mind, it had a good run!

A Former User @burnout426

@burnout426 Actually I just tried sync.opera.com in Opera 36 and this time I was greeted by -
"Your browser is not supported. Please update your browser to newest version."
That's the end of that then!