Deleted messages reappear almost constantly

[A Former User]

A Former User last edited by leocg

Hi
I use the latest Opera Mail on Win 7. When I permanently delete a message it usually instantly reappears. Can't seem to solve this irritating problem
Thanks for your help

[leocg]

leocg Moderator Volunteer last edited by

Are you also removing them from the trash?

[A Former User]

A Former User last edited by

hi
thanks for responding so quickly. sometimes the messages in question are not even in the trash folder- a few are, as i said, opera mail seems to have a mind of its own.

[A Former User]

A Former User @Guest last edited by

@pauluspaulus
Are you removing the messages from the server when you download them?
If not, they may well be downloaded again.

[burnout426]

burnout426 Volunteer last edited by

Is this with IMAP or POP? What mail provider?

If IMAP, on the "IMAP" tab in the account's properties, do you have a trash folder set?

When you say "delete permanently", are you referring to shift + del (or right-click -> del -> delete permanently" or are you just referring to moving messages to the trash and then emptying the trash?

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

I remember Gmail in particular can have this issue, depending on settings on their website. So if it is Gmail, you'll have to go online and change your settings there so that Opera Mail can actually delete messages from Gmail,

[A Former User]

A Former User @Guest last edited by

Hi
Yes
Opera is the client for my Gmail account. The settings are to delete messages from the server when downloaded. Thanks for responding so quickly.

[A Former User]

A Former User @sgunhouse last edited by

Thanks for responding so quickly.
Yes, it is Gmail so this may well be the case. The Gmail settings are to delete messages from the server when downloaded.though - so I don't really understand what's happening

[A Former User]

A Former User @burnout426 last edited by

Hi
This relates to my Gmail POP account. By delete permanently I mean marking the message, right clicking and selecting Delete permanently

[A Former User]

A Former User @burnout426 last edited by

Hi again
It appears I do not have a trash folder for this particular account and don*t seem to be able to create one either. How do you do it?

[zalex108]

zalex108 last edited by

My recommendation, enabe it as IMAP from GMail and reset it on OMail - if didn't know about it, look at its differences -.

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[A Former User]

A Former User last edited by

Hi
It looks like your suggestion works- thanks
Will come back if problem recurrs