Help - Opera not loading any page

rjas21

rjas21

Hi all

For a few days, Opera has refused to load any single page. I've rebooted, and closed Opera and all those things, but that hasn't solved it. Any advice on how to fix this?

thanks

A Former User

Check that "Turbo" isn't switched on, if it is try switching it off. Assuming that other browsers work OK, it's possible that your Opera profile has got corrupted in some way.
Look in "About Opera" on the menu for your profile location, close Opera and go to that folder and re-name the "Profile" folder to "Profile.old".
Re-start Opera, which will create a new clean profile. Your settings may now be wrong, and your bookmarks gone, but see if it will load pages now.
If it doesn't, there must be another issue, so close Opera, delete the new profile folder, and rename "Profile.old" back to "Profile", to restore your original settings and bookmarks.
If it does fix the problem you will have to then determine which part of the profile is causing the problem, or just keep the new profile, so let us know!

rjas21

rjas21

Hi Dave, and thanks for your message

Turbo isn't turned off, and other browsers are working fine.

I went to the folder as you said, and there's no file or folder called profile'. I've searched for the word profile' and it tells me that no items match my search.

Do you have any other thoughts?

thanks

A Former User

You say "Turbo isn't turned off". Do you mean that it's on? If so, turn it off and see if it makes any difference!
When you look at the "About Opera" page under the main menu, where does it say that the profile is?
The path should end with "\profile\data".
Your profile folder, called "Profile", should certainly be there in that location, with a "Data" folder within it.

zalex108

zalex108

Look in "About Opera" on the menu for your profile location

I went to the folder as you said, and there's no file or folder called profile'. I've searched for the wordprofile' and it tells me that no items match my search.

:rolleyes:

You can use: Run (WindowsKey + R) type %AppData% and Enter.

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"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

rjas21

rjas21

Hi Dave and Zalex - thanks both for your help

Sorry, I mistyped - Opera Turbo is not enabled.

It says the profile is at C:\Users[my username]\AppData\Roaming\Opera Software\Opera Stable

But when I go to that folder, and look for a file or folder called `Profile' (and even search for it), there's nothing.

Thanks for the %appdata% method - that took me to the Opera Software and Opera Stable folders, but, once again, there's nothing called `profile'

A Former User

That's very strange, that's certainly where the Profile folder should be!
Have you got Explorer set to show hidden files and folders?
The Profile folder shouldn't be hidden, but you never know!

zalex108

zalex108

Both are right. But misunderstood.

:lol:

The problem it's that the "profile" folder it's not called "Profile" but Opera Stable/Beta/Dev, inside Opera Software, so:

The path to the "profile" OMenu > About Opera > Profile has a certain name that is not called "profile".

Davehawley

The Profile folder shouldn't be hidden, but you never know!

Or you have your "Show hidden system files" enabled or your profile it's in another place, since the profiles are in
"> [User] > Roaming"

:lol:

But you can arrive through Win + R > %AppData% without enable "Show hidden files"

PS: Or you use

Win + R > %AppData% xD

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

rjas21

rjas21

Thanks to you both and sorry for the confusion on my part.

I can't see "/Beta/Dev" either, regardless of how I try to find it (via the folder or the win + R)

Hide Hidden Files is turned off.

I haven't moved anything from the Opera Software folder - as you can tell from my questions, I lack the technical skill to know how to

A Former User

Well that's strange, I certainly wasn't aware that there was no longer a "Profile" folder in some circumstances!
One thing you could try, is do a search for "Bookmarks" (no file extension).
If it finds a file called "Bookmarks" it will be in your profile\data folder, wherever it is!

zalex108

zalex108

The profile folder it's called Data inside Opera Stable.

So check where is from OMenu > About Opera > Path > Profile and then close Opera and go with the explorer Win + R > %AppData%, and rename it to Data.old or Date.Data 03.20.2017.Data...

Open Opera and check.

PS:

Not sure if the content of the cache will be reset or not, if any problem remains, just delete cache folder as well, you can find the path in the same steps: OMenu > About Opera > Path > but search for Cache

Your bookmarks will disappear but still remain in the renamed Data folder.

You can find more info in the FAQ Frequently Asked Questions (Opera for Windows)

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

leocg

leocg Moderator Volunteer

But when I go to that folder, and look for a file or folder called `Profile' (and even search for it), there's nothing.

That folder is the profile folder.

A Former User

There is a folder called "Data", as I said, but it always used to be within a folder called "Profile".
Renaming "Data" would do the same job as renaming "Profile" of course, but it's a bit of a mystery to me why the OP doesn't seem to have a folder called "Profile"!
Has this in fact been changed in more recent versions of Opera?

zalex108

zalex108

I haven't seen "profile" since Opera Presto, I've seen >> Opera Software > Opera Stable / Beta / Developer > Data

But I use custom paths for profiles so maybe in some point was called Profile but I didn't noticed.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

leocg

leocg Moderator Volunteer

There is a folder called "Data", as I said, but it always used to be within a folder called "Profile".

And they will appear only in standalone/portable installations.

I haven't seen "profile" since Opera Presto, I've seen >> Opera Software > Opera Stable / Beta / Developer > Data

In a regular installation there is no folder called 'profile'. Even in Presto there wasn't one if I remember correctly.

Profile folder is just a way to call the folder that stores the user data.

A Former User

Thanks for the clarification @leocg. I've always used standalone installations of Opera because I'm its only user, and I prefer all its files being in one place. I didn't realise that the folder structure was actually different in a standard installation, as well as being in a different place of course!
Sorry for the confusion @rjas21. I'll remember that for the future!
My advice still stands, just substitute "Data" for "Profile"!

rjas21

rjas21

Is this where I give you the heartbreaking news that there's no file or folder named `Data' either?

A Former User

Oh!
Well in that case try my suggestion of searching your hard drive for a file called "Bookmarks" (with no file extension).
That's the file that stores (you guessed it) your Opera bookmarks and Speed Dial data.
It should definitely be in your profile/data folder, wherever it is!
If you can't find that file, I'm truly stumped!

leocg

leocg Moderator Volunteer

Is this where I give you the heartbreaking news that there's no file or folder named `Data' either?

Menu > About Opera

Check the path for 'Profile'. That folder is your 'profile' folder.

zalex108

zalex108

I usually use Standalone installs too.

Let's see what happens with Rjas21 issue.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi