BUG - Opera can't play this video
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leocg Moderator Volunteer last edited by
but it works in Media Player....
I don't have any codec pack installed but the video works fine.
BTW, K-lite or any other may help.If the video plays on WMP even without any codec have been installed, it means that Windows is able to play it natively so installing a codec pack wouldn't make any difference.
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yeaheah last edited by
All other browser don't have Flash either. But they can play this video.
Check opera://gpu/ to see if there are any error message under 'log messages'. Also check what it says about video decode/encode.
Video Decode: Software only, hardware acceleration unavailable
- Video Encode: Hardware accelerated
Log Messages
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay. -
A Former User last edited by
Did you check the test page I linked to in an earlier post?
Does the first video (H.264/MP4) play OK in Opera (and IE for that matter)?
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yeaheah last edited by
Did you check the test page I linked to in an earlier post?
Does the first video (H.264/MP4) play OK in Opera (and IE for that matter)?Opera plays all 3 videos fine, all with sound and video.
IE can only play the H.264/MP4 (with sound and video).
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yeaheah last edited by
Go here and see what formats your browsers support.
It's a bit out of date now, but should show if the browser supports HTML5 video.
It's possible that Opera is trying to play the video using HTML5, but is failing and not dropping back to the Flash player.Opera plays all 3 videos fine, all with sound and video.
IE can only play the H.264/MP4 (with sound and video).
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yeaheah last edited by
Video Decode: Software only, hardware acceleration unavailable
- Video Encode: Hardware accelerated
This may be a problem when running h264 videos. See if enabling opera://flags/#ignore-gpu-blacklist makes any difference.
OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
Then played the video again.
No difference.
The video is still black, only the sound works. -
A Former User last edited by
Hmm, this is very strange.
You said in your OP that Firefox plays the video fine, without Flash installed.
From my tests, this seems to indicate that Firefox is playing the video using HTML5 if Flash is not installed, although it appears to use Flash as the first option if it is installed.
From your tests, it does appear as if the HTML5 player is working correctly in your Opera installation, but it won't play that particular video correctly, even though it has presumably defaulted to it as the Flash player isn't available.
Could you install the PPAPI Flash plugin temporarily just to see if Opera does then play the video?
You can download it here and you can always immediately uninstall it after the test if you don't want to keep Flash on your system!
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yeaheah last edited by
Hmm, this is very strange.
You said in your OP that Firefox plays the video fine, without Flash installed.
From my tests, this seems to indicate that Firefox is playing the video using HTML5 if Flash is not installed, although it appears to use Flash as the first option if it is installed.
From your tests, it does appear as if the HTML5 player is working correctly in your Opera installation, but it won't play that particular video correctly, even though it has presumably defaulted to it as the Flash player isn't available.
Could you install the PPAPI Flash plugin temporarily just to see if Opera does then play the video?
You can download it here and you can always immediately uninstall it after the test if you don't want to keep Flash on your system!Now with Flash installed, it works!
But i don't wan't the Flash-Player on my computer, so i will uninstall it.I hope Opera programmers can find the solution and fix this HTML5 problem.
Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.
Opera plays it but there is only the sound and the video stays black.
IE cant play the video at all, it shows just an error message. -
leocg Moderator Volunteer last edited by
OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
Then played the video again.
No difference.
The video is still black, only the sound worksDid you try cleaning the cache and media cache?
Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.
Did you check with Vivaldi or any other Chromium based browser that not Chrome?
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yeaheah last edited by
OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
Then played the video again.
No difference.
The video is still black, only the sound worksDid you try cleaning the cache and media cache?
Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.
Did you check with Vivaldi or any other Chromium based browser that not Chrome?
I've cleaned the cache with this key combination, and additional also cleaned it with CCleaner. Opera is there under applications.
I will try Vivaldi and see how it goes.
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leocg Moderator Volunteer last edited by
No, Vivaldi can't play it either.
I've already imagined that. It's because Vivaldi, like Opera, doesn't have its own h264 video decoder so they depend o the OS to play those videos but somehow, even with the OS being able to play the video natively, they can't play it.
Do you have 32 or 64 bits Opera?
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yeaheah last edited by
No, Vivaldi can't play it either.
I've already imagined that. It's because Vivaldi, like Opera, doesn't have its own h264 video decoder so they depend o the OS to play those videos but somehow, even with the OS being able to play the video natively, they can't play it.
Do you have 32 or 64 bits Opera?I use Opera 43.0.2442.1144 (PGO) 64-bit version and Vivaldi 1.7.735.46 (Stable channel) (32-Bit)
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burnout426 Volunteer last edited by
Everything works fine with HTML5 playback of the mp4 file for me in Vivaldi and Opera. But, I'm on Win10 and Intel HD3000, so can't directly compare.
One weird thing you can try though is to create a new user in windows, launch Opera with that user and see if there's any difference. There normally shouldn't be any difference, but maybe there's something funky with your windows user profile (even if the computer is newly set up). If it makes a difference, you can investigate from there.
Video Decode: Software only, hardware acceleration unavailable
That indeed might be related. If you didn't already, go into power options in windows and edit the advanced settings for your current power profile (or create a new one or modify a different one etc.). Maybe tweak the video settings to optimize for full video quality. You might also try looking in the ati settings to make sure settings are tweaked so the card is running at full capability/performance. Maybe the card is running is some power saving mode or something weird. You might want to make sure your monitor is running at 60Hz instead of 50. Stuff like that. Anything that might get Opera to enable hardware acceleration. Might have to restart after making the system changes. (I doubt this is the issue, but something to try.)
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yeaheah last edited by
Guys, i'm tired of this thing.
I have unistalled Opera and Vivaldi and will stick to Google Chrome, FF and Palemoon.
Thanks anyways.
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A Former User last edited by
OK, your decision of course, but hopefully at least this thread will maybe help anyone else who has the same issue, and maybe next time we can keep going until we find out what the problem actually is.
I'm still wondering if it's something to do with that website serving the Flash version first in preference to the HTML5 version, which is very unusual.
Usually nowadays, sites only fall back to Flash if HTML5 fails, not the other way around, and sometimes they don't have any Flash fallback at all so the video won't play at all unless the browser supports HTML5.
The fact that IE won't play the video either would certainly indicate to me that it's actually a Windows problem, not an Opera problem.
