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    BUG - Opera can't play this video

    Opera for Windows
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    • yeaheah
      yeaheah last edited by

      The most annoying:

      With Opera i have at least sound, but my IE 11.0.9600.18537 can't play the video at all (no sound, no video).

      but it works in Media Player....
      I don't have any codec pack installed but the video works fine.
      BTW, K-lite or any other may help.

      Installed now K-Lite Full Codec Package and rebootet.

      But it didn't help either.

      Still same problem.

      ๐Ÿ˜ž

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      • zalex108
        zalex108 last edited by

        O.O

        Do you use any adblocker into FF or Chrome?

        Some times this happens to me in some sites because the AdbBocker blocks part of ads but there is an Overlay hidden the video.

        Another option, check site options with Site Settings and / or in Adobe Flash and PC options for "Fail.to"


         

        https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

        https://forums.adobe.com/thread/977699

        "You cannot know the meaning of your life until you are connected to the power that created you". ยท Shri Mataji Nirmala Devi

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        • A Former User
          A Former User last edited by

          Go here and see what formats your browsers support.
          It's a bit out of date now, but should show if the browser supports HTML5 video.
          It's possible that Opera is trying to play the video using HTML5, but is failing and not dropping back to the Flash player.
          ๐Ÿ™‚

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          • mariakatosvich
            mariakatosvich last edited by

            All other browser don't have Flash either. But they can play this video.

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            • A Former User
              A Former User last edited by

              I've now checked with Firefox, and the video plays there using Flash as the default.
              If I disable the Flash plugin, the video still plays, using HTML5 instead.
              I downloaded the video, and it appears to be a a standard H.264 .mp4 file, nothing unusual about it at all.
              It does look as if the site is telling the browser to try to play it with Flash first for some reason, and then drop back to HTML5 if that fails, usually it's the other way around of course!
              For some reason, the OP's installation of Opera (and IE) seems to be not dropping over to HTML5 properly when the Flash player fails as it isn't installed.
              ๐Ÿ™‚

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              • zalex108
                zalex108 last edited by

                ๐Ÿ†™

                I forgot Flash it's not installed on the system.

                "You cannot know the meaning of your life until you are connected to the power that created you". ยท Shri Mataji Nirmala Devi

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                • leocg
                  leocg Moderator Volunteer last edited by

                  but it works in Media Player....
                  I don't have any codec pack installed but the video works fine.
                  BTW, K-lite or any other may help.

                  If the video plays on WMP even without any codec have been installed, it means that Windows is able to play it natively so installing a codec pack wouldn't make any difference.

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    All other browser don't have Flash either. But they can play this video.

                    Check opera://gpu/ to see if there are any error message under 'log messages'. Also check what it says about video decode/encode.

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                    • yeaheah
                      yeaheah last edited by

                      All other browser don't have Flash either. But they can play this video.

                      Check opera://gpu/ to see if there are any error message under 'log messages'. Also check what it says about video decode/encode.

                      Video Decode: Software only, hardware acceleration unavailable

                      • Video Encode: Hardware accelerated

                      Log Messages
                      GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

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                      • A Former User
                        A Former User last edited by

                        Did you check the test page I linked to in an earlier post?
                        Does the first video (H.264/MP4) play OK in Opera (and IE for that matter)?
                        ๐Ÿ™‚

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                        • yeaheah
                          yeaheah last edited by

                          Did you check the test page I linked to in an earlier post?
                          Does the first video (H.264/MP4) play OK in Opera (and IE for that matter)?

                          Opera plays all 3 videos fine, all with sound and video.

                          IE can only play the H.264/MP4 (with sound and video).

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                          • yeaheah
                            yeaheah last edited by

                            Go here and see what formats your browsers support.
                            It's a bit out of date now, but should show if the browser supports HTML5 video.
                            It's possible that Opera is trying to play the video using HTML5, but is failing and not dropping back to the Flash player.

                            Opera plays all 3 videos fine, all with sound and video.

                            IE can only play the H.264/MP4 (with sound and video).

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                            • leocg
                              leocg Moderator Volunteer last edited by

                              Video Decode: Software only, hardware acceleration unavailable

                              • Video Encode: Hardware accelerated

                              This may be a problem when running h264 videos. See if enabling opera://flags/#ignore-gpu-blacklist makes any difference.

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                              • yeaheah
                                yeaheah last edited by

                                Video Decode: Software only, hardware acceleration unavailable

                                • Video Encode: Hardware accelerated

                                This may be a problem when running h264 videos. See if enabling opera://flags/#ignore-gpu-blacklist makes any difference.

                                OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
                                Then played the video again.
                                No difference.
                                The video is still black, only the sound works.

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                                • A Former User
                                  A Former User last edited by

                                  Hmm, this is very strange.
                                  You said in your OP that Firefox plays the video fine, without Flash installed.
                                  From my tests, this seems to indicate that Firefox is playing the video using HTML5 if Flash is not installed, although it appears to use Flash as the first option if it is installed.
                                  From your tests, it does appear as if the HTML5 player is working correctly in your Opera installation, but it won't play that particular video correctly, even though it has presumably defaulted to it as the Flash player isn't available.
                                  Could you install the PPAPI Flash plugin temporarily just to see if Opera does then play the video?
                                  You can download it here and you can always immediately uninstall it after the test if you don't want to keep Flash on your system!
                                  ๐Ÿ™‚

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                                  • yeaheah
                                    yeaheah last edited by

                                    Hmm, this is very strange.
                                    You said in your OP that Firefox plays the video fine, without Flash installed.
                                    From my tests, this seems to indicate that Firefox is playing the video using HTML5 if Flash is not installed, although it appears to use Flash as the first option if it is installed.
                                    From your tests, it does appear as if the HTML5 player is working correctly in your Opera installation, but it won't play that particular video correctly, even though it has presumably defaulted to it as the Flash player isn't available.
                                    Could you install the PPAPI Flash plugin temporarily just to see if Opera does then play the video?
                                    You can download it here and you can always immediately uninstall it after the test if you don't want to keep Flash on your system!

                                    Now with Flash installed, it works!
                                    But i don't wan't the Flash-Player on my computer, so i will uninstall it.

                                    I hope Opera programmers can find the solution and fix this HTML5 problem.

                                    Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.

                                    Opera plays it but there is only the sound and the video stays black.
                                    IE cant play the video at all, it shows just an error message.

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                                    • leocg
                                      leocg Moderator Volunteer last edited by

                                      OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
                                      Then played the video again.
                                      No difference.
                                      The video is still black, only the sound works

                                      Did you try cleaning the cache and media cache?

                                      Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.

                                      Did you check with Vivaldi or any other Chromium based browser that not Chrome?

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                                      • yeaheah
                                        yeaheah last edited by

                                        OK, I did now enable it, cleaned all history data with CTRL + SHIFT + DEL and restarted Opera.
                                        Then played the video again.
                                        No difference.
                                        The video is still black, only the sound works

                                        Did you try cleaning the cache and media cache?

                                        Yes, FireFox, Google Chrome and Palemoon (all without the Flash Player) can play the video fine.

                                        Did you check with Vivaldi or any other Chromium based browser that not Chrome?

                                        I've cleaned the cache with this key combination, and additional also cleaned it with CCleaner. Opera is there under applications.

                                        I will try Vivaldi and see how it goes.

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                                        • yeaheah
                                          yeaheah last edited by

                                          No, Vivaldi can't play it either.

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                                          • leocg
                                            leocg Moderator Volunteer last edited by

                                            No, Vivaldi can't play it either.

                                            I've already imagined that. It's because Vivaldi, like Opera, doesn't have its own h264 video decoder so they depend o the OS to play those videos but somehow, even with the OS being able to play the video natively, they can't play it.

                                            Do you have 32 or 64 bits Opera?

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