Posts made by EliasSantiago

@leocg of course. See my reply above.

@eliassantiago Amyone??? Opera Support?

@leocg what tool? If by tool you mean the password reset link, see the screenshots I uploaded. If this tool is an utility, no one has mentioned it before.

It seems nobody can help with this issue! Can someone from Opera Support take a look?

@leocg Exactly, it does not make sense!

Let me show you with some screenshots:

If I try login only with my email:

On the password screen, I don't have it, so I click forgot password:

Which takes me to:

after this, email enver arrives (Yes I've checked Spam, Junk, everywhere... emails never gets there:

So I go back to login, this time using Google sign-in:

I get to enter the MFA code (authenticator app) and Voila!:

But, the fun does not end there!:

See the thing about the email "being invalid" ???? If I try to change it or try to reset the password for the Opera account, all I get is this same screen every time, no matter what browser, what OS, etc. (I've tried Edge, Chrome, Mozilla, Opera, Brave, you name it!):

Sorry for the irony. Do you understand now? That's what I've been trying for over a year to get a hold of someone from Opera support so they check my account to see what the heck is going on!!!

I've tried everything!

@leocg Yes, I tried both. Tried using the Google password, wrong password. I can log in with the Google SSO option.

If you use the reset password option, you must have the old password which I don't. However, I do have the MFA authenticator with the correct key. Why does Opera not rely on the MFA or the Google SSO so that I can reset the Opera account password? I don't receive any password reset email since my account says my email is invalid (it is the same as the Google email I use for login with Google SSO.

Can someone from Opera support check what is going on with my account?

I have tried for months to reset my Opera account password, even tried to delete my account. I have MFA setup with authenticator app and I login thru Google login. But I can't seem to be able to reset the Opera account password or even delete the account! When I try to reset the password, asks me for the old password (which I don't have), proceeds to ask me the MFA verification (which I have and enter correctly) and can't do anything because I don't have the password!!!

Seems really stupid, that if I can login thru Google SSO, I have the MFA authenticator (and enter the correct verification code, since it's my account) the process still asks for the old password which is the one I don't remember/have and the one I want to reset!!!!

Got so tired of trying I even tried deleting the Opera account, but it also asks the password of the account (also asking the MFA validation, which I complete correctly). So I can't do anything to reset my password or otherwise!!!

If I can login thru Google, I have the MFA verification, why in heavens sake asks me for the password I dont have if I already validated my account by two methods!!!!!

I can't even change the email account since it asks (guess what?) the password of the Opera account!!!

This is insane!

@burnout426 Can't since in the Opera account it shows "We were unable to send a verification link to you possibly due to address being invalid. Plese provide a valid one."

When I try to change it, requests password (that I do not know). I login with my Google account (which is the same email that Opera Accounts says is invalid address). And I also have two factor authenticator. I can't remove the Google link or update the email or Opera Account password since I have tried all the known ways to change the account password, but they requiere the old password (which I forgotten).

I even sent an email to operasupport a long while ago to delete my account to start again, but never got a response.