@paul-durham Yes, lesson learned here, I will also export with each new set of research. Thanks again Paul.

@manuel60 I do, and cool, ty

@paul-durham Hi Paul, did they/do they pay you to say this?

Because I am not seeing it.

After leaving my computers on for three days with an old version of Opera which acknowledges my account settings and my sync options I had to take a windows update, this closes the old version of Opera and reboots the computer, on reopening the old version of Opera the new obnoxious version has reappeared and all my data is wiped from my account,

not just a browser issue, an account issue here too

I am getting tired of saying what this fiasco has cost me in terms of work and income, and stressing by coming here and answering many others with the same problem to help them find a way to go and retrieve their in-account data by rolling back to an old version of Opera, these people need help, and your post is not helpful, it doesn't help them get to it.
Now, I don't save my payment details in my browser thank heavens, but for those who did rolling back is the only way to be reassured that it is in there, safe.

The sooner Opera technicians acknowledge there is a problem with some accounts the better (maybe there's another layer of settings involved, so it only reset sync on some accounts, like, for example those with custom syncs, those who do not save history, I don't know, this is for them to figure out).

To give you more info, please see the screenshots, the one that says Do not sync data is how my sync settings appear after the obnoxious update, this is why the info isn't there, because this simple setting ensures it doesn't get carried across (you are welcome Opera, I don't mind doing your work for you by identifying the problem, but only you can fix it).

The other picture is what my sync settings look like when I roll back to an earlier browser.

I give Opera three days to acknowledge this, as I already gave them three by reporting over and over here that this is a problem.

It's a pity I couldn't take a wage for identifying this problem for, Opera, it might make up for some of the income I lost while having no access to work essential research and passwords.

Still have syncing issues since the problematic update 3 months ago, the first being:

• Sync turns itself off at will, I have to check to see if it's taking a break again, so not exactly a sync.
• When I know for sure that I am syncing I still cannot see the bookmarks between my two computers, that is, I know I have saved a page as a bookmark on computer1 when I visit a page on computer2, after having to search it again on google, because there's a red love heart top right, but the bookmarks are not listed in my bookmarks and no speed dials are visible.
  I suspect the problem stems from the random sync on/off issue, but if anyone else has had this and has found a workaround please can you let me know?

Fanks in advance.

@fredfiddler Did anyone respond to this? There is a solution, if you roll back to opera 101, you can find it on the internet, sign into Opera, your acount data will be there, but make sure the sync button says sync, because the 102 update seems to have reset it, then download the new 102, the one released on the 29th August 2023. All your stuff will be as it should be.
You can find the versions here, this is not my list but you can find the versions here:

https://get.geo.opera.com/pub/opera/desktop/

Hope that helps

@manuel60 I do, and cool, ty

@paul-durham Yes, lesson learned here, I will also export with each new set of research. Thanks again Paul.

@sklunk Joy of joys! That worked. I just took your link, and without even closing opera downloaded and installed the new 102, closed browser, rebooted and it's now 102 with account intact and bookmarks on view. TY

@captainhindenberg Very true also, though having gone to the trouble of making an account with yet another password you will surely forget, made no difference for those of us who had them anyway. I'm hoping the release today will fix it all. I'll let you know.

@sklunk I will give it a go right now and be back to let you know how it worked for me. Ty, ty

@manuel60 how are u blocking the auto update with Kaspersky?

Yes, Paul it was unfair of me to start the last message like that, purely a sign of my frustrations, it's been very defeating for a lot of us but you sounded so cheery. So, sorry.

Yes, I did report it via the bug system once I realised what it was, and that only because I rolled back a few times and one extra to check.

All my data is there in the roll back, so I have back ups now. The shocker is that account data can be wiped out in an update and we can be days without any sign of anyone noticing it and working on a fix.
Let's face it if they said, officially, 'Anyone encountering missing account settings and data can find it at https://www.sync.opera.com/ " that might have saved them the migration, but I agree with others that comprehensive flow testing in advance of release would have been the better option, then they would know to say that, or to prevent it from happening in the first place. It would have saved them a lot of migration.

Thank you for this, it was helpful, let's hope others find it so too.

@leocg Hi again Leo,

I just answered Paul Durham with a more comprehensive view of the problem we are facing when in-account data is lost, so I hope it gets passed and posted.
It was on the link below if it does.
I want to help those who lost in-account data because I found a way to retrieve it, but without acknowledgment that there is an account issue with the new updated browser it will never happen, my new post offers more insight.

https://forums.opera.com/topic/65555/introducing-opera-102/117