• Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    • Groups
    • Rules
    • Help

    Do more on the web, with a fast and secure browser!

    Download Opera browser with:

    • built-in ad blocker
    • battery saver
    • free VPN
    Download Opera

    Not able to receive authenticator code or backup code

    Opera for Windows
    3
    6
    427
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      JourneySkeptic last edited by

      i have used opera gx in the past (a while back) and i have deleted it for reasons i do not remember but today i decided to try it again so i went to sign in everythings fine until i came to the “use your authenticator app to sign in” and it asked for a 6 digit code. Now i do not have my authenticator app anymore i am like 99% sure i deleted the opera authenticator long ago. I also do not have the back up codes for my opera account and i am stuck now. I had to make a completely seperate gmail account to post this here please opera help me i just wanna use gx like a normal person

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @JourneySkeptic last edited by

        @JourneySkeptic If you don't have the authentication app nor the backup codes, you won't be able to access your account

        Reply Quote 0
          J 1 Reply Last reply
        • J
          JourneySkeptic @leocg last edited by

          @leocg cant the people who run the platoform help me with some other form of verification to see if im the owner or not?

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @JourneySkeptic last edited by

            @JourneySkeptic As far as I know, it's not possible but you can try contacting them.

            Reply Quote 0
              U 1 Reply Last reply
            • U
              user-47 @leocg last edited by

              @leocg I'm having the same problem, how can I contact them?

              Reply Quote 0
                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @user-47 last edited by

                @user-47 Try their social networks.

                Reply Quote 0
                  1 Reply Last reply
                • First post
                  Last post

                Computer browsers

                • Opera for Windows
                • Opera for Mac
                • Opera for Linux
                • Opera beta version
                • Opera USB

                Mobile browsers

                • Opera for Android
                • Opera Mini
                • Opera Touch
                • Opera for basic phones

                • Add-ons
                • Opera account
                • Wallpapers
                • Opera Ads

                • Help & support
                • Opera blogs
                • Opera forums
                • Dev.Opera

                • Security
                • Privacy
                • Cookies Policy
                • EULA
                • Terms of Service

                • About Opera
                • Press info
                • Jobs
                • Investors
                • Become a partner
                • Contact us

                Follow Opera

                • Opera - Facebook
                • Opera - Twitter
                • Opera - YouTube
                • Opera - LinkedIn
                • Opera - Instagram

                © Opera Software 1995-