mail.yahoo.com not working

  • Hi,

    I am not able the webpage mail.yahoo.com from one of my computer in my home. Firewall is not enabled. Only scotty patrol is running. All other websites are opening normally. Find below the ping and tracert results.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users>ping mail.yahoo.com

    Pinging sg-ats.member.g02.yahoodns.net [106.10.193.20] with 32 bytes of data:
    Reply from 106.10.193.20: bytes=32 time=227ms TTL=52
    Reply from 106.10.193.20: bytes=32 time=228ms TTL=52
    Reply from 106.10.193.20: bytes=32 time=227ms TTL=52
    Reply from 106.10.193.20: bytes=32 time=391ms TTL=52

    Ping statistics for 106.10.193.20:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 227ms, Maximum = 391ms, Average = 268ms

    C:\Users\v_sk>tracert mail.yahoo.com

    Tracing route to sg-ats.member.g02.yahoodns.net [106.10.193.20]
    over a maximum of 30 hops:

    1 1 ms 1 ms 2 ms 10.0.0.1
    2 3 ms 2 ms 1 ms 192.168.1.254
    3 24 ms 23 ms 22 ms xxx.xxx.192.1
    4 23 ms 24 ms 23 ms 218.248.163.134
    5 * * * Request timed out.
    6 26 ms 24 ms 96 ms 218.248.235.142
    7 23 ms 25 ms 23 ms 14.141.139.145.static-chennai.vsnl.net.in [14.14
    1.139.145]
    8 * * * Request timed out.
    9 227 ms 227 ms 227 ms if-3-3.tcore2.CXR-Chennai.as6453.net [180.87.36.
    6]
    10 * 231 ms 231 ms if-6-2.tcore2.SVW-Singapore.as6453.net [180.87.3
    7.14]
    11 * 227 ms 236 ms 180.87.15.122
    12 262 ms 227 ms 227 ms ae-5.msr1.sg3.yahoo.com [203.84.209.87]
    13 454 ms 228 ms 226 ms ae-2.clr2-a-gdc.sg3.yahoo.com [106.10.128.5]
    14 227 ms 229 ms 227 ms et-18-25.fab3-1-gdc.sg3.yahoo.com [106.10.128.25
    ]
    15 444 ms 233 ms 232 ms po-11.bas2-1-cld.sg3.yahoo.com [106.10.128.111]

    16 227 ms 227 ms 226 ms ats1.member.vip.sg3.yahoo.com [106.10.193.20]

    Trace complete.

    C:\Users>

    I am not sure whether it is due to couple request timeout. But the tracert result is same in other computers. Please help me to resolve this issue.

    Version: 28.0.1750.40 - Opera is up to date
    Update stream: Stable
    System: Windows 7 64-bit (WoW64)

    Thanks

  • Is Opera Turbo enabled? Try it disabled. If that doesn't work try opening that webpage within a private window. Does that work?

  • disabled turbo and tried to open within private window. Did not work.

  • I re-read the logs you posted and you've got some connection issues up the chain. Right before where the ping jumps to 227 ms. Thats bad requests and high pings are not good. Having a 400 ms ping round trip to a server is dial up speeds. Do Yahoo have a closer server to you that you can try? Or maybe just one in a different location so it takes a different route to get there? Does this Yahoo site with the terrible connection work in other web browsers on the same computer?

  • What happens when you try to open the page?

  • when I open the page, it keeps waiting to load the page and finally times out. All browser have the same issue. but other pages are working. let me try other sites.

  • when I open the page, it keeps waiting to load the page and finally times out. All browser have the same issue. but other pages are working. let me try other sites.

    So other browsers also can't open yahoo mail? If so, then that's probably a connection issue and not a browser one.

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