Latest update crashes on video call
-
annoyed-at-updates last edited by
@marinaz909 Here's data from the latest crash on 120.0.5543.93:
Status: Uploaded
Uploaded Crash Report ID: CrashID=bp-33a9a5c3-bd7c-4254-8b34-b941b0250725
Upload Time: Friday, July 25, 2025 at 9:53:08 AM -
annoyed-at-updates last edited by annoyed-at-updates
As of version 120.0.5543.93, this problem has not gotten better. Could I please get some kind of a response to this issue?
To be clear: 119.0.5497.56 remains the last stable version. Whatever was done to the version after that, made Opera unstable when streaming video, and no version since then has addressed this problem at all.
In fact, beyond video calls, I am now getting routine, repeated crashes when I have a video playing - whether it's video call or YouTube or any other streaming service. This is not to say that "streaming a video = immediate crash," but as soon as I start playing a video, the browser operates a lot slower and typically crashes within a couple minutes.
Here are the logs from the latest crashes:
Crash from Sunday, July 27, 2025 at 11:27:07 AM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Sunday, July 27, 2025 at 11:27:11 AMCrash from Saturday, July 26, 2025 at 11:49:00 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Saturday, July 26, 2025 at 11:49:05 PMCrash from Saturday, July 26, 2025 at 11:16:32 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Saturday, July 26, 2025 at 11:16:39 PMCrash from Saturday, July 26, 2025 at 10:41:49 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Saturday, July 26, 2025 at 10:52:08 PMCrash from Saturday, July 26, 2025 at 10:41:23 PM
Status: Uploaded
Uploaded Crash Report ID: CrashID=bp-7e6fe507-9979-4f03-aa4a-d5c3e0250727
Upload Time: Saturday, July 26, 2025 at 10:41:25 PMThere's a very very basic fix: if I could please have permission to use version 119.0.5497.56, which actually works on my device. This version does everything better than any version that comes after it, and I only get problems when Opera does the forced update to the newer, unstable versions.
-
annoyed-at-updates last edited by
Latest crashes:
Crash from Tuesday, July 29, 2025 at 4:42:48 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Tuesday, July 29, 2025 at 4:42:50 PM
Crash from Monday, July 28, 2025 at 6:14:57 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Monday, July 28, 2025 at 6:15:01 PMIn addition, recent crashes are also causing Opera to sign me out of every account simultaneously - Gmail, Facebook, the Opera forum, etc.
-
annoyed-at-updates last edited by
Latest crash:
Crash from Tuesday, July 29, 2025 at 5:53:21 PM
Status: Uploaded
Uploaded Crash Report ID: Discarded=1
Upload Time: Tuesday, July 29, 2025 at 5:53:23 PM -
annoyed-at-updates last edited by annoyed-at-updates
Hello Opera Support Team,
I continue to experience crashes with the latest Opera versions, an issue that has persisted across multiple updates for over two months - including the most recent update, 120.0.5543.128.
I want to be clear: the lack of meaningful engagement so far leads me to believe my concerns are not reaching the right people. I have made multiple reports and repeatedly requested support, both on this forum and via the "Report a Bug" feature on the website, but have not received a substantive response.
I have gone above and beyond in providing detailed documentation across multiple versions. In line with that, I am including details from the most recent crash reports below:
Crash: Saturday, August 2, 2025, 2:26:10 PM
Status: Uploaded
Crash Report ID: Discarded=1
Local Crash Context: 62b5cbf8-d188-4b13-8eb3-9af61e5f1b01Crash: Friday, August 1, 2025, 12:39:17 PM
Status: Uploaded
Crash Report ID: bp-55d05907-4b03-494c-be36-379010250801I have two specific questions:
#1: Why do I keep seeing the message: "Uploaded Crash Report ID: Discarded=1"?
I need to understand if this means my reports are not being reviewed.
#2: When can I expect feedback on the change between versions 119.0.5497.56 and 119.0.5497.70, which seems to be causing instability in every subsequent release?
-
leocg Moderator Volunteer last edited by
@annoyed-at-updates said:
Why do I keep seeing the message: "Uploaded Crash Report ID: Discarded=1"?
It usually means that a similar crash report was already sent.
-
-
leocg Moderator Volunteer last edited by
@annoyed-at-updates What other issues? Only one issue should be discussed per topic.
-
annoyed-at-updates last edited by annoyed-at-updates
@leocg My meaning was perfectly clear.
I provided further documentation for the problem I've been outlining for this entire thread (Opera One browser crashing when streaming video - whether on video call or elsewhere), followed with two questions. You addressed the question about the crash ID.
I was following up to see if you had any comment on the entire rest of what I'd written, regarding the browser crashing when streaming video. If you do not, that's okay.
-
leocg Moderator Volunteer last edited by
@annoyed-at-updates I don't have any comments or possible solutions for that.
-
