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    Latest update crashes on video call

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    • annoyed-at-updates
      annoyed-at-updates @leocg last edited by

      @leocg The one that's just labeled "Opera."

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      • Moved from Opera for Windows by  leocg leocg 
      • annoyed-at-updates
        annoyed-at-updates @leocg last edited by

        @leocg For the record, the same problem is also happening on Opera GX.

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        • marinaz909
          marinaz909 Opera @annoyed-at-updates last edited by

          @annoyed-at-updates Hello, thank you for bringing this to our attention! We're sorry to hear you've encountered this issue.
          Rest assured, we’ll look deeper into the root cause to address it as soon as possible.
          To help us investigate further, could you please share the following details:

          • Crash ID (you can find it by going to opera://crashes)
          • Your Opera version
          • Your operating system

          We appreciate your patience and feedback!

          Reply Quote 0
            annoyed-at-updates 2 Replies Last reply
          • annoyed-at-updates
            annoyed-at-updates @marinaz909 last edited by leocg

            @marinaz909 I really appreciate the response, especially since I'm not particularly proud of how snarky I got in my post.

            Crash ID - the thing is, there isn't a crash ID, singular. There's 5 1/2 pages of crash ID's after I printed opera://crashes to PDF. Is there some way I could send you that document?

            Opera version: I'm having this problem on both 119.0.5497.70 (Opera One) and 119.0.5497.78 (Opera GX).

            Operating System: Windows 11

            EDIT: I can also confirm that this issue does not exist for the previous stable version of Opera One (119.0.5497.56). I reverted back to that state. However, as you well know, Opera insists on forcing the updated version on me, so by the time I wake up tomorrow, it will have re-updated to the unusable 119.0.5497.70 version.

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @annoyed-at-updates last edited by

              @annoyed-at-updates In opera://crashes there is a button to send a report that includes the crash log
              You can also copy one of the crash IDs related to the issue and paste here.

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                annoyed-at-updates 1 Reply Last reply
              • annoyed-at-updates
                annoyed-at-updates @leocg last edited by

                @leocg Here are the crash ID's that don't say "Discarded=1":

                Opera One -

                bp-7aa5a25f-6e14-4ac4-a0db-19ab70250609
                bp-70d93de6-36f9-493d-bf88-7d4ec0250608
                bp-d13abbac-f5f2-4f84-ab50-7e96a0250607
                bp-d2586895-5bde-4270-8568-1de6b0250607
                bp-ddcc8366-1b7f-40fe-bcd9-f2d540250606

                Opera GX -

                bp-30387640-6d17-41dc-a61e-4c3f10250610
                bp-f3e62531-fb32-41d3-9ded-0f5260250610
                bp-368bc00e-226a-498a-a06b-0a7800250610

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                  annoyed-at-updates 1 Reply Last reply
                • annoyed-at-updates
                  annoyed-at-updates @annoyed-at-updates last edited by

                  Any word on what's going on here?

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                  • annoyed-at-updates
                    annoyed-at-updates @marinaz909 last edited by

                    @marinaz909 Hello,

                    I wanted to check in to see if there had been any follow-up on this issue in the last couple weeks.

                    Thank you for your time and attention with this matter,
                    "Annoyed-At-Updates"

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                      marinaz909 1 Reply Last reply
                    • marinaz909
                      marinaz909 Opera @annoyed-at-updates last edited by

                      @annoyed-at-updates Hello, could you please check whether this issue still reproduces for you on the latest stable version 119.0.5497.131? If it does, please share the Crash ID related to this specific crash - it should be the first one listed at opera://crashes, and you’ll see the timestamp there as well.

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                        annoyed-at-updates 2 Replies Last reply
                      • annoyed-at-updates
                        annoyed-at-updates @marinaz909 last edited by

                        @marinaz909 Sorry it took me to respond. I've been out of the country and constantly traveling.

                        I don't know about 119.0.5497.131.

                        However, I can confirm that the latest version, 120.0.5543.93, has not corrected the issue. Crash ID just says "Discarded=1":

                        Status: Uploaded
                        Uploaded Crash Report ID: Discarded=1
                        Upload Time: Thursday, July 24, 2025 at 2:08:05 AM
                        Local Crash Context: f566cd09-ffb3-49a5-b9b0-6c011c9b75b5

                        I continue to have to revert back to 119.0.5497.56, the most recent stable version.

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                        • annoyed-at-updates
                          annoyed-at-updates @marinaz909 last edited by

                          @marinaz909 Here's data from the latest crash on 120.0.5543.93:

                          Status: Uploaded
                          Uploaded Crash Report ID: CrashID=bp-33a9a5c3-bd7c-4254-8b34-b941b0250725
                          Upload Time: Friday, July 25, 2025 at 9:53:08 AM

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                            1 Reply Last reply
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